You'll have the entire apartment to yourself and will only share it with other guests in your party.
MelRose Relais
At MelRose Relais, you'll be within a 10-minute drive of Corso Italia and Piazza Tasso. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials or manicures and pedicures. An outdoor pool and a poolside bar are other highlights, and apartments offer nice touches such as rainfall showerheads and memory foam beds with down duvets. The helpful staff and overall property condition get great marks from fellow travellers.
Languages
Chinese (Mandarin), English, French, Italian, Spanish
At a glance
Property size
8 apartments
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (EUR 15 per day)
On-site parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station shuttle*
Off-site
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Beach
Near the beach
Free beach shuttle
Beach towels
Pool/Spa
Outdoor pool
Sunloungers
Umbrellas
Massages
Spa services
Facials
Thai massages
Hot stone massages
Manicures and pedicures
Swedish massages
Prenatal massages
Body scrubs
Deep-tissue massages
Body treatments
Sports massages
Internet
Free WiFi
Parking and transport
Self parking on site (EUR 15 per day)
On-site parking includes off-street options
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Return train station shuttle (surcharge)
Free beach shuttle
Limo/town car service
Family friendly
Cots (infant beds): EUR 10 per day
Babysitting (surcharge)
High chair
Restaurants on site
MelRose Relais
MelRose Bistrot
Food and drink
Electric kettle
Coffee/tea maker
Dining
Free full breakfast available daily 7:30 AM–10 AM
1 restaurant and 2 coffee shops
1 poolside bar and 1 bar
Manager's reception (free)
Minibar
Snack bar/deli
Coffee/tea in a common area
Room service available
Private picnics
Bedrooms
Premium bedding
Down duvet
Bed sheets provided
Memory-foam mattress
Rollaway/extra beds: EUR 35 per day
Bathrooms
Bath or shower
Rainfall shower head
Bidet
Towels provided
Free toiletries
Hairdryer
Entertainment
42-inch flat-screen TV with satellite service
Games
Outdoor areas
Terrace
Garden
Garden
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Bathroom emergency pull cord
No lifts
Soundproofing
Tile flooring in room
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Luggage storage
Safe at front desk
Reception hall
Change of towels (on request)
Location highlights
On the waterfront
Near the boardwalk
Near the airport
Near a train station
Near a hospital
Near the bay
In a village
Things to do
Winery tours nearby
Scooter/moped rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
8 rooms
2 floors
1 building
Mediterranean architecture
Individually decorated
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Dining
MelRose Relais – This poolside bar specialises in Italian cuisine and serves brunch and light fare. Happy hour is offered.
MelRose Bistrot – Overlooking the ocean, this bistro specialises in Italian cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
A tax is imposed by the city: From 1 April to 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 150 per vehicle (one-way. Maximum occupancy 4)
Train station pick-up and train station drop-off services are offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Cots/infant beds are available for EUR 10 per day
Rollaway beds are available for EUR 35 per day
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self-parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 6:00 PM
Children under 15 years old are not allowed in the swimming pool without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT063044B4SCB6BMLD
Also known as
Residence Puolo Apartment Massa Lubrense
Residence Puolo Apartment
Residence Puolo Massa Lubrense
Melrose Massa Lubrense
MelRose Relais Apartment
MelRose Relais Massa Lubrense
MelRose Relais Apartment Massa Lubrense
Frequently asked questions
Does MelRose Relais offer free cancellation for a full refund?
Yes, MelRose Relais does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at MelRose Relais?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at MelRose Relais?
Sorry, pets aren't allowed.
Is parking offered on site at MelRose Relais?
Yes. Self-parking costs EUR 15 per day. On-site parking includes off-street options.
Is an airport shuttle service offered by MelRose Relais?
Yes, an airport shuttle is available. The charge is EUR 150 per vehicle one-way.
What are the check-in and check-out times at MelRose Relais?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at MelRose Relais and nearby?
MelRose Relais has an outdoor pool and spa services, as well as a garden.
Are there restaurants at or near MelRose Relais?
Yes, MelRose Relais offers al fresco dining, Italian cuisine and ocean views.
Does MelRose Relais have any outdoor private spaces?
Yes, each apartment features a garden.
What's the area around MelRose Relais like?
MelRose Relais is located on the waterfront, a short 18-minute walk from Gulf of Naples and 13 minutes' walk from Puolo Beach.
MelRose Relais Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
10 Oct 2024
Amazing property in Sorrento
This is an absolute gem of a hotel. From before our stay right through to check out the team could not have done enough. I highly recommend anyone to stay her. A little out of town but on a convenient bus route with plenty of taxis. Stunning hotel!
Polly
Polly, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Beautiful property
Our visit to Amalfi was amazing and we wanted to add an additional night to our stay. We stumbled onto this property by accident and I’m so glad we did. We were greeted by the cutest manager. She showed us around the property and then we were greeted with a lemon sorbet at the bar. This was a beautiful property! The staff was second to none. I could not be more pleased and I wish we had booked our whole vacation at this property. 10/10!!
Tiffany
Tiffany, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Beautiful location with wonderful and very helpful staff
Alica
Alica, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 Sep 2024
From the host to the chef, everyone was 5 stars! Emelia is a fantastic bartender (who makes amazing cocktails) and Luigi was very professional and friendly server at the Bristo! Can’t recommend MelRose enough. The rooms were amazing and the property was breath taking. Only a 5-8 minute bus ride into Sorrento’s City Centre (bus comes every 20minutes). If we are ever in the Sorrento area again, we will be back!
Cole
Cole, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
We loved staying at MelRose Relais! The staff were all so welcoming, genuine and accomodating. When we arrived we were given a tour of the grounds and enjoyed a welcome drink by the pool bar. Rovatiana was so knowledgeable and shared some great recommendations with us. She arranged a scooter rental directly to the hotel which made getting around so easy. She also booked dinner for us at the restaurant. This was an incredible experience! We watched the sunset, had an almost private dining experience and were treated to a delicious meal and excellent wine pairing suggestions. Our waiter was an absolute delight - such a lovely man. We would definitely return to this hotel. Thank you for having us
Monica
Monica, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
Frederic
Frederic, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Perfect vacation and great location. A real hidden gem.
Jack
Jack, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Absolutely amazing hotel! Super clean, family friendly, the pool area is beautiful and the food is delicious! Check in was seamless and all the staff, waiter, bartender and property manager were friendly, happy and helpful! Highly recommend!
Bryan
Bryan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Aug 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Aug 2024
WOW! What a great boutique hotel in Sorrento, Italy. The owner was so sweet and attentive to details. All the staff especially Luigi was so nice. It’s a lovely place with a great sunset view. There was an onsite Bistro for breakfast, lunch, and dinner options. The location is also easy accessible for public transportation.
They will also help and book any tours you may want to experience.
GREAT STAY AND WILL BE BACK.
Takesha
Takesha, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Tyler
Tyler, 5-night trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
The owner was phenomenal communicating with us on WhatsApp before our arrival after train delays and missing the check-in timeframe. She even told us she would make a reservation at their restaurant onsite to make sure we would have a good meal after a long day. Along with a recommended boat tour (which was AMAZING) and providing to-go breakfast bags for our early checkout we LOVED our short stay and will absolutely stay again if we have the opportunity.
Anna
Anna, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 Jul 2024
We stayed here and right at arrival the hotel staff made us feel not only welcome, but excited for our stay. They were extremely accompanying and even offered free shuttle service to their partnering restaurants that were delicious. I can not say enough great things about the hospitality here. We loved our stay MelRose! Thank you all so much!
Christopher
Christopher, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
The staff were very friendly and helpful. They provided amazing recommendations for food, shopping, etc. The place was quiet but located near a bus stop and also had private parking. Beautiful views from their dining area!
Julie
Julie, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2024
Great stay just outside of Sorrento
We had a lovely stay at MelRose Relais! The hotel was quiet, the staff very nice and the food at the restaurant delicious. Special shout out to the bartender who made excellent cocktails (although pricy)!
The hotel is located outside of Sorrento and is accessed by public bus or by car. Please note walking to Sorrento is not an option as there are no sidewalks and the one street from one town to the other is windy with poor visibility and no lights at night. We had some trouble with the bus the first few days of our stay as there was construction on the road, the bus was only coming by in the morning and evening. Otherwise the bus was quite convenient and cheap. Taxis are an option but expensive (35-45 euros).
Overall the hotel was nice and a great deal for the amenities offered but perhaps a little far from everything if you don't have a rental car.
Charlotte
Charlotte, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jul 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Jun 2024
This is not a property, it’s an invitation into the beautiful family at Melrose Relais! I have never been treated so well in my life! We were so well catered towards from the welcome tour to dinners to helping us get around. Please don’t miss an opportunity to be swept off your feet with this beautiful hotel and the friendliest staff/team in Sorrento/Massa Lubrense
Jason
Jason, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Jun 2024
MelRose is such a wonderful escape from the hustle and bustle of Sorrento. It was a peaceful, beautiful oasis to come back to each day. The staff is incredibly helpful and welcoming - the dinning crew was exceptional.
Perfect distance from Sorrento center and able to access anywhere easily - having a car was very useful.
Nicholas
Nicholas, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Jun 2024
Fantastic hotel
Great stay at the Melrose Relais, great service from start to finish. Spotless hotel and very welcoming. Restaurant was excellent and staff always very helpful. Looking forward to staying again. I believe only 12 rooms blways felt like we were alone although hotel was full. Bus stop very close by so getting in and out of Sorrento town was very easy.
William
William, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jun 2024
Great staff. The food and drinks was amazing.
Waiters, cook, bartender were knowledgeable, entertaining and professional. We had amazing time definitely one of highlight of Italy trip
Amir
Amir, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Jun 2024
Brittany
Brittany, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 Jun 2024
Nice views
Great place, need to be careful with google maps...great views, beautiful place...
Carlos
Carlos, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jun 2024
Sorrento great hotel
Superb service. Very friendly staff and owner- really made us feel welcomed. Very nice property. The chef and food were excellent with great service. Very clean and decorated with taste. We hope to be back in future trips and recommend this property without hesitation.
andres
andres, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jun 2024
We had an absolutely amazing stay here. The host was very communicative and friendly throughout the booking and arrival process. The property was beautiful and the room was perfect for us. When arriving to Italy our flight was hours late and we did not arrive to property until around midnight. Upon arrival we were kindly greeted and taken into the restaurant connected to the property. To our surprise the staff was gladly awaiting our arrival and prepared a fresh and delicious two course meal for us. The hospitality and kindness with which we were met upon arrival and throughout our stay was unprecedented. I would highly suggest staying here and hope to return soon.
Margarita
Margarita, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
The property was beautiful, quiet, and safe. The rooms were in immaculate condition. Property staff communication was excellent. We appreciated the free shuttle service to nearby restaurants which were also amazing. The only criticism was the limited hot water for the shower.
Our favorite part of the stay was the restaurant attached to the property. The breakfast was exceptional every morning. What really made it special was the wait staff though. Mimo and Luigi in particular were so kind, attentive, and friendly. This was the first place we stayed on our honeymoon and those two really set the tone for first impressions of the locals.
We had a wonderful time and would absolutely recommend this place to others!