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Park Hyatt Hangzhou

4.5 star property
Luxury Hangzhou hotel with indoor pool, connected to a shopping centre

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Photo gallery for Park Hyatt Hangzhou

Lobby
Indoor pool
Exterior
Park, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Miscellaneous
In Jianggan, Park Hyatt Hangzhou offers a luxurious escape with a rooftop terrace and cozy fireplace in the lobby. Enjoy meals at one of three on-site restaurants or unwind with dry cleaning/laundry services and free WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Connecting rooms available
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour room service
  • Conference centre
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Separate bath and shower
  • Cable/satellite TV service
  • Terrace
The current price is Rp4.720.276
Rp5.503.842 total
includes taxes & fees
5 May - 6 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed (Mountain View)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mountain View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • Mountain view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • River view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • City view
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • River view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

Room, 2 Single Beds, River View | View from room

Room, 2 Single Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • River view
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • City view
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Deep-soaking bath
  • City view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park, Suite, 1 King Bed

Park, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Park, Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • River view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Conrad Hangzhou

  • Pool
  • Spa
  • Free parking
  • Internet access
9.8 out of 10, Exceptional, 73 reviews
The price is Rp2.374.086
Rp2.768.184 total
includes taxes & fees
11 May - 12 May
Conrad Hangzhou
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About the area

Map
No. 1366 Qianjiang Road, Hangzhou, Zhejiang, 310020

What's nearby

  • MIXC Mall - 4 min walk - 0.4 km
  • Hangzhou Grand Theatre - 12 min walk - 1.0 km
  • West Lake - 5 min drive - 5.5 km
  • Wulin Square - 6 min drive - 6.6 km
  • Hangzhou China Silk Town - 7 min drive - 6.4 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 26 min drive
  • Hangzhou Station - 5 min drive
  • Hangzhou Railway Station (HZD) - 11 min drive
  • South Railway Station - 14 min drive
  • Jiangjin Road Station - 3 min walk
  • Xinye Road Station - 7 min walk
  • Citizen Center Metro Station - 9 min walk

Restaurants

  • ‪怡乡春竹 - ‬5 min walk
  • ‪麦当劳 - ‬8 min walk
  • ‪快乐厨房 - ‬7 min walk
  • ‪金弟茶室 - ‬5 min walk
  • ‪莱约小筑 - ‬7 min walk

About this property

Park Hyatt Hangzhou

Featuring a rooftop terrace, Park Hyatt Hangzhou puts you within a 10-minute drive of West Lake. You can splash around at the indoor pool, visit one of the 3 restaurants for a bite to eat or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a 24-hour fitness centre, a fitness centre and a terrace. The property is only a short walk to public transportation: Jiangjin Road Station is 3 minutes and Xinye Road Station is 7 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 237 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • Meeting rooms
  • Conference centre (9849 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in reception
  • 24-hour fitness centre
  • An indoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Restaurant dining guide

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 248 for adults and CNY 108 for children

Renovations and closures

The property will be renovating from 11 April 2025 to 20 May 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per day

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.

Also known as

Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hotel
Park Hyatt Hangzhou Hangzhou
Park Hyatt Hangzhou Hotel Hangzhou

Frequently asked questions

Does Park Hyatt Hangzhou offer free cancellation for a full refund?

Yes, Park Hyatt Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Park Hyatt Hangzhou?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Park Hyatt Hangzhou?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Park Hyatt Hangzhou?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Park Hyatt Hangzhou?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Park Hyatt Hangzhou and nearby?

Park Hyatt Hangzhou has an indoor pool and a 24-hour fitness centre.

Are there restaurants at or near Park Hyatt Hangzhou?

Yes, there are 3 on-site restaurants.

Does Park Hyatt Hangzhou have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Park Hyatt Hangzhou like?

Park Hyatt Hangzhou is in Jianggan, a short 3-minute walk from Jiangjin Road Station and 4 minutes' walk from MIXC Mall.

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Park Hyatt Hangzhou Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Good location good hotel
Baolong, 3-night trip

10/10 Exceptional

Nice hotel with good view, restaurants also nice.
Fanny, 2-night trip

10/10 Exceptional

Beautiful hotel in young convenient district

Beautiful hotel and very convenient with a huge shopping mall connected to the hotel.
Caroline, 1-night trip

6/10 Good

Service at pool

The staff at swimming pool who was lighting the candle around the pool was very poor attitude. She literally bang the door of each candle holder and made so much noise to a point I need to leave the pool. I think that's what she wanted to do. To get rid of all the guests at pool. I did not expect such level of service at park hyatt at all.
Mei, 3-night trip

10/10 Exceptional

Enrica chi man, 2-night trip

10/10 Exceptional

Hindren, 1-night trip

10/10 Exceptional

Wai Yan Jenny, 2-night trip

10/10 Exceptional

Peter, 2-night trip

6/10 Good

Shuk Han Kimi, 2-night trip

10/10 Exceptional

Boyu, 1-night trip

10/10 Exceptional

Ren, 2-night trip

10/10 Exceptional

Mei Fong, 3-night trip

10/10 Exceptional

XIAOBO, 1-night trip

8/10 Very good

Eugene Pio P S, 2-night trip

8/10 Very good

rongtao, 1-night trip

10/10 Exceptional

yiming, 1-night trip

10/10 Exceptional

Shaoqi, 1-night trip

10/10 Exceptional

The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Lillian, 2-night trip

10/10 Exceptional

5-night trip

10/10 Exceptional

Chung Lai Eugene, 2-night trip

10/10 Exceptional

this hotel has wonderful breakfast, great bed, excellent room very clean and calm
6-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

非常舒服的空間! A great stay with quality service

非常舒服的空間，維持一貫的奢華低調。江景房可以欣賞美麗夜景，中餐廳的菜不錯，尢其是龍蝦泡飯，早餐也美味，非常喜歡這次的住宿體驗！
1-night trip

10/10 Exceptional

Very Noble, Refined sensed wth advanced facilities

Enough experiences towards Foreighers who can only speak English. We can achieve rapid check-in without actual passports, with Only certification document issued by Chinese goverment. In the other hotels, long took time taken (over a half hour), more subsequence documents needed, in worst case, refused to stay. Very clever, sharp, and kind staffs at front office. Very noble, refined sensed furnitures, room accessories, facilities we can see not only in each room but also public spaces. Great, beautiful pool which can see supream city biew, amazing breakfast we can have not only delicious many foods but also active performance by many chef's. Front staffs （Mr. Mark and a gentleman) are so kind that we can have valuable information for travel. Suitable or reasonable for price. Highly recommendable. 外国語は英語しか話せない外国人（日本人）に対する経験も豊富。　ビザ更新の為に、パスポート原本を中国政府機関に提出中で、提出（預かり）証明書携帯の宿泊客への対処・理解も早く、超特急（1-2分）でのチェックインが完了。他のホテル(30分以上かかる、付帯書類も要求、最悪は宿泊拒否）では有り得ない、優れた体験をしました。非常に賢く、回転と理解が早く、親切なスタッフ達がフロントにいらっしゃいます。非常に気品があり、洗練された内装、家具、ロームアクセサリーを、室内でもパブリックスペースでも楽しめ、魅了されます。大きな美しい室内プールから見事なシティビューを楽しめ、付帯のジャグジーバスやシャワー、更衣室も素晴しい。朝食ビュッフェでは、様々な美味しいお料理だけでなく、眼前で多くのシェフ達のパフォーマンスを見ながら、出来立てのお料理を戴けます。フロントスタッフは大変親切で、適任者（マークさん他）が、親身に最適な観光情報をアドバイスしてくださいました。価格に見合う、或いはそれ以上でありリーズナブルと言えます。強くお薦め致します。
YOICHI, 1-night trip

10/10 Exceptional

You-Chang, 1-night trip