10/10 Exceptional
3 Dec 2018
Safe and sound. A long walk from main road
BUILDINGS: I prefer this simpler, wooden and marble material with almost Minimalist decor and simple layout; this makes it look brighter, more spacious and cohesive (compared to the rooms at Myat Taw Win, which seemed cluttered in interior design, e.g., heavy drapes that were hard to move and got stuck at times and incongruent furniture pieces).. In addition, the landscaping of lilypad lake at entrance, sidewalks dotted with frangipani and a pool with a lot full of possibly banana-trees make me smile. 1 issue they're currently working on, indefinitely, is that keycards did not work during my 3 days so there was no way of truly locking the room. Luckily, the grounds and staff felt safe, and my 1 luggage locks and has no real valuables. I'm not sure how long ago was their soft/grand opening.
SERVICE: all staff that I encountered were gentle or smiley, especially the singy cafeteria girl felt very good-natured.
SYSTEM: Check-in was simple with a juice greeting. Booked through third-party online and emailed copy of receipt. Check-out was even simpler : I was basically done checking-out. She didn't know I had a tab to pay. I informed her that I'd ordered dinner once and wanted to pay. She rummaged through a few bunches of signed receipts for a quic moment. Doesn't seem truly organized yet, or perhaps purchase tabs are still quite manual, and she busily did not have time to sort through. Either that, or this employee wasn't yet properly familiarized with a computer system.
Jessa
Jessa, 1-night trip
Verified Hotels.com guest review
