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Crystal Resort Dickwella

3.5 star property
Beachfront hotel in Dikwella with outdoor pool, restaurant

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Photo gallery for Crystal Resort Dickwella

Front of property
Superior Suite, Multiple Beds, Balcony | Balcony
View from property
1 bedroom, minibar, desk, soundproofing
Restaurant

Reviews

7.6 out of 10
Good
Escape to Crystal Resort Dickwella, where crystal-clear waters meet tropical bliss. Relax on the sun-kissed beach, indulge in cocktails at the swim-up bar or unwind by the poolside bar with a refreshing drink. With an outdoor pool and children's pool nearby, this resort offers something for everyone.

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Beach bar
  • Pool bar
  • Swim-up bar
  • Room service
  • Business centre
  • Airport shuttle

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suite, Multiple Beds, Balcony

Superior Suite, Multiple Beds, Balcony | 1 bedroom, minibar, desk, soundproofing

Superior Suite, Multiple Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
  • Sea view
  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room, Private Bathroom, Corner

1 bedroom, minibar, desk, soundproofing

Family Room, Private Bathroom, Corner

Highlights

Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Deluxe Double Room, Balcony, Beach View

Deluxe Double Room, Balcony, Beach View | View from room

Deluxe Double Room, Balcony, Beach View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Balcony, Beach View

Family Triple Room, Balcony, Beach View | 1 bedroom, minibar, desk, soundproofing

Family Triple Room, Balcony, Beach View

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Flat-screen TV
Separate bedroom
Bidet
Private bathroom
  • Sea view
  • 25.5 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

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About the area

Map
Pehebiya Rd, Dikwella, Matara, 81454

What's nearby

  • Dickwella Beach - 2 min walk - 0.2 km
  • Hiriketiya Beach - 14 min walk - 1.2 km
  • Wewurukannala Vihara Temple - 2 min drive - 2.3 km
  • Talalla Beach - 16 min drive - 9.0 km
  • Tangalle Beach - 24 min drive - 15.3 km

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Smoke & Bitters - ‬4 min walk
  • ‪Mahi Mahi - ‬2 min drive
  • ‪Malu - ‬12 min walk
  • ‪Duni’s Hoppers - ‬10 min walk
  • ‪Break Point - ‬11 min drive

About this property

Crystal Resort Dickwella

Enjoy your visit to Dikwella with a stay at Crystal Resort Dickwella. You can splash around at the outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A beach bar, a children's pool and a terrace are other highlights.

Languages

English, Hindi, Japanese

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1 PM; check-in end time: 10 PM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • On the beach

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

On-site venue – restaurant.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately USD 5 per person
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Crystal Dickwella
Crystal Resort Dickwella Hotel
Crystal Resort Dickwella Dikwella
Crystal Resort Dickwella Hotel Dikwella

Frequently asked questions

Does Crystal Resort Dickwella offer free cancellation for a full refund?

Yes, Crystal Resort Dickwella does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crystal Resort Dickwella?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Crystal Resort Dickwella?

Sorry, pets aren't allowed.

Is parking offered on site at Crystal Resort Dickwella?

Yes, there's free self parking.

Is an airport shuttle service offered by Crystal Resort Dickwella?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Crystal Resort Dickwella?

Check-in start time: 1 PM; check-in end time: 10 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Crystal Resort Dickwella and nearby?

Crystal Resort Dickwella has an outdoor pool and a picnic area, as well as a garden.

Are there restaurants at or near Crystal Resort Dickwella?

Yes, there's an on-site restaurant.

What's the area around Crystal Resort Dickwella like?

Crystal Resort Dickwella is a short 2-minute walk from Dickwella Beach and 14 minutes' walk from Hiriketiya Beach.

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Crystal Resort Dickwella Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

9.2/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Balcony

Reviews

8/10 Very good

Amazing location right on Dikwella Beach

Killer location, and a perfectly nice, if basic, hotel right on Dikwella Beach. Clean, comfortable, and unfussy rooms, most with views of the ocean, which is just across the street. Not much in the way of a restaurant, but plenty of local options right on its doorstep. Lovely pool. Nice staff, if a little absentee. So-so WiFi.
Tia, 2-night trip

10/10 Exceptional

Good Resort ,Clean seaview room. perfect, hot water, airconditioner excellent, nice pool,good breakfast we will enjoyed.
hatrik, 1-night trip

10/10 Exceptional

Highly recommended 、 Lovely place to stay.Room is very clean.great Resort. superb food and wonderful sea view location , Breakfast nice. fruit plate for breakfast very nice、breakfast Mango fresh juice so delicious 、Nice pool good airconditioner ,nice hot water bath tub . great staff ,Really enjoyed it 、we are come again
Marina, 1-night trip

10/10 Exceptional

Suberb sea view room, clean property & very clean room .Good stay,Goodfood. sea view rooms with balcony. nice pool,Good staff,Good stay. we are highly recommend this resort.
marina, 1-night trip

10/10 Exceptional

Best value for money!

Beautiful location, clean rooms, seaview and beachview from the room and balcony. Best value for money, and extremely friendly staff. They arranget the best prices on the beach for scooter rental, and they reduced the price for brekfast by 90%. I did encounter a broken window that wouldnt close. But their extremely handy staff fixed in in a minute, with a big smile on their face! The hotel is suitable for both families, couples and friends. I really want to come back here.
Stein-Helge, 2-night trip

2/10 Poor

DO NOT STAY HERE

Appalling service from staff. I confirmed that I wished to stay another night and was told the price and it was no problem. I tried to pay but was told to pay at checkout. Then in the morning they refused this saying as I had not paid yet they did not need to honour this. Ants all through the room and dirty sheets!
Christopher, 1-night trip

2/10 Poor

A Fuir

L'horreur a fuir. NUL😡😡. Cela fait 35 ans que je dors a l'hôtel pour le travail, et là c'est le pire.. Hôtel a l'abandon, aucun entretien. Nous avons eu un invasion de fourmis dans la SDB et dans le lit, odeur d'égout très fortes dans la SDB. Normal la pipe du WC fuit, il y a de l'eau qui sort de la pipe du WC. Quelques réparations on été faites au silicone autour de la pipe en plastique, et encore du silicone. Maintenant odeur d'égout+ odeur de silicone + odeur de désinfectant a fourmis, super pour dormir 😠 Des rous partout dans le carrelage, sale. Nous avons trouvé en rentrant dans la chambre des insectes morts un peu partout, ils sont venus nettoyer.. Les commums sont pitoyables, sales, des toiles d'araignées, toute est abîmé, vétusté. Personnes n'ose petit déjeuner ou manger a la salle principale. Mon drap Etat tâche de sang (mais propre). C'est serviettes de piscine sont tâches. Les transats en bois délabrés, cassés sans cousins. Seul point positif, la piscine en bon état et l'emplacement en face de la superbe plage avec des paillotes sympas pour le petit déjeuner, et pas loin a pied de la plage de Kiriketiya. Cela mériterait un remboursement sur les 3 nuits passées. A FUIR. Dommage car l'hôtel pourrait être super si il était entretenu..😠😠
serge, 3-night trip

8/10 Very good

Lars, 2-night trip

2/10 Poor

BO INTE HÄR.

Hotellet är inte så som det ser ut på bilder. Det är nedgånget och slitet. Det var fullt med insikter på rummet, kröp myror i sängen. Vi sa till och önskade ett nytt rum eller pengarna tillbaka. Kollade på ett nytt rum och där var det kackerlackor i badrummet. Vi checkade ut efter första natten av tre bokade, fick ingen återbetalning. Poolen är ok men solsängarna är slitna och det finns ingen dyna att ligga på. Det står skyltar överallt om att hotellet inte ansvarar för stöld av värdesaker vid städning av rummet, de ansvarar ej för missfärgning av kläder som lämnats till tvätt, du ska betala om något går sönder etc. Bara väldigt speciellt och kändes väldigt otryggt.
Antonia, 3-night trip

8/10 Very good

Nice pool / ocean view / great location

Nice pool and front property area with balcony / ocean view rooms. A bit antiquated however excellent family style service.
Brian, 1-night trip

4/10 Fair

Värsta natten på Sri Lanka

Smutigt hotell som vi var mycket glada att vi bara bodde 1 natt på
Nicolas, 1-night trip

8/10 Very good

Great location with a beautiful view and lovely swimming beach across the road from the resort. Highly recommended the upgrade to the superior suite.
1-night trip

8/10 Very good

Great location. Loved the superior suite. Air conditioning worked well and nice to have a big room with 2 beds
1-night trip

4/10 Fair

Group holidays in March 2019

Positives: + ocean view + big and clean swimming pool + spacious rooms with balconies + beach front location Negatives: - unfriendly management - very slow service in restaurant (unable to serve group of 12) - food overpriced 2 times to compare to its quality and portion size - need maintenance and cleaning everywhere - do heavy repairs in some rooms while others are occupied - sewage runoff in bathrooms - no benches in room to put luggage on, must leave it on the floor, later there were ants in - add 15% VAT and 10% service charges above prices mentioned in menu, without any pre-notices I regret my choice to stay in this hotel, especially with larger group.
Vineta, 4-night trip

4/10 Fair

Very Disappointed!!

This hotel has a lot going for it but under current management it definitely won’t succeed. The manager just walks around, never actually doing anything & if asked something never really knew the answer It has a lovely looking bathroom but the water pressure is so bad it took almost an hour to half full the bath......then I gave up. They advertise a “mini bar” there’s NO mini bar, there is a small fridge & tea & coffee making facilities. Actually I don’t recall the restaurant being licensed either. The $6USD breakfast ( that you have to order on checkin) is a joke, 3 tiny chipolatas, 3 potato wedges, 2 small tomato slices, eggs didn’t even half full the plate. Did get toast & fruit but it’s an absolute rip off. The pool closes at 7pm, there is a beach opposite which you can swim at all day but at dark ( when it’s still 30 plus degrees) you can only look at the pool because it’s closed. The beach is right out the front of the hotel it’s a nice beach but there is a dirty, smelly patch of water on the sand ( drain?) that you have to walk past. There are sun loungers on the beach outside the hotel ( but aren’t operated by the hotel) so you have to pay to use them) a hotel in this price range should provide them. The internet is appalling, it took almost 3 hours on our arrival to get a connection & that kept dropping out. Our entire stay was a complete disappointment. After one night we walked 500m or so down the beach where we luckily found the “Madu Friendly Villa “
1-night trip

8/10 Very good

Сменив 5 отелей .....Раннего заселения не было Отель новый белый с 3 этажа великолепный вид В номере всё новое Уборка только по запросу Завтрак по меню как и ужин ОБЯЗАТЕЛЬНО КАЖДЫЙ РАЗ повторяйте без специй и без перца (и это не гарантируется) приготовленная еда вполне хорошая Персонал очень старается и во всем помогает хоть недавно сформирован.Нам в номер поставили отдельный роутер ( с интернетом в отеле беда) С бассейном повнимательнее с фильтром что не так За 10 дней прибывания добавляли бумагу 3 кусочка мыла 1 бут воды И ВСЁЁЁЁ . купаться лучше ходить в сторону от отеля так как рядом слив.На некоторые моменты можно не обращать за счет близости воды вида на закат
Nikolai, 10-night trip

10/10 Exceptional

Charme et authenticité

Beaucoup de charme, taille humaine, accueil fantastique, bon confort
MONIKA, 3-night trip

8/10 Very good

Personal sehr freundlich Raumpflege koennte (sollte) efectiver sein.. Auch wenn Wasser probleme. und lichtprobl. nicht beseitigt worden sind-ich habe mich seht wohl gefuehlt-dank sehr freundlichen Personal. Restarant bzw. Essen kann ich nicht empfehlen. Schade da Potenzial besteht.
Ladislav, 14-night trip

2/10 Poor

Pire que tout!Allez voir mon commentaire sur trip

Le pire du pire ! Très mauvais ! Vous arrivez et on vous ramène un verre de jus de fruits INDUSTRIEL ! LE MÊME QUI vous sera servi tous les matins au petit déjeuner ! PIZZA SONT SURGELÉES ! LES plats sont réchauffé au micro onde ! Formule demi pension plus chers que si vous mangez à la carte ! Nous n'avons que mangé 3 Jr sur 6! Grosse arnaque! Pas de parasols, pas de matelas sur les chaises longues ! Seul le serveur Damite travail au mieux pour vous servir !
Anthony, 6-night trip

8/10 Very good

Nice place with great sea view

Ted, 11-night trip

8/10 Very good

Kanonfint hotell

Fantastikt hotell med superbra service. Tyvärr var området lite öde och hotellets restaurang lite omysig. Men annars ett mycket prisvärt hotell.
Marcus, 2-night trip

10/10 Exceptional

This hotel was perfectly located for our little family. Our pleasant room looked out over the swimming pool and across the dirt track to the beautiful beach at Dickwella. It was just a 1km walk from the stunning Hiriketiya beach where we spent much of our holiday learning to surf and chilling out. It's a short stroll into Dickwella and a little wander along the beach or through town brings you to the bustling Saturday market which we loved. The hotel staff were incredibly friendly - our 8-year-old loved them - every one of them made him feel like a VERY important guest. He also loved spotting ghekos and lizards in the hotel gardens, fruit bats at night and water monitor lizards on the beach. We went for room only, and found the hotel food was cheap and cheerful - we would have liked more authentic Sri Lankan options on the menu, but there is a wealth of amazing restaurants within walking distance in Hiriketiya. The hotel staff were happy to provide competitive rates for day trips and provide a driver at reasonable rates too. One slight downside is there was no bar on site, but again, the staff were so helpful and more than happy to nip up the road to buy in for us. Overall a brilliantly-located, small and friendly hotel with fantastic sea views and attentive staff.
Laura, 9-night trip

4/10 Fair

Décevant

Séjour décevant, photos trompeuses, l'hôtel est vieillissant. Des notre arrivée à 16h, on nous demandait déjà de choisir entre 2 plats pour le dîner et de savoir à quelle heure nous allions diner. Pas d'eau chaude. Fenêtre pas hermétique aux moustiques. Petit déjeuner juste ok. Mais heureusement quelques personnes attentionnées.
Vincent, 1-night trip

8/10 Very good

Wifi oli todella huono, toimi ehkä noin 10% ajasta. Hotelli on hyvällä paikalla ihan rannan vieressä, näköalat kaikista huoneista on rannalle päin. Huone oli iso mutta vähän nuhjuinen. Kylpyhuone oli ok. Allas oli siisti ja mukava. Palvelutaso korkeintaan kohtalainen.
Tuuli, 2-night trip

10/10 Exceptional

The room and the bathroom big. The pool is fun. Breakfast is very good Location is on the beach and the stuff very helpful.
3-night trip