Hotel Best Costa Ballena

4.0 star property
Chipiona beach hotel with 2 outdoor pools, free water park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Best Costa Ballena

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Minibar, in-room safe, desk, blackout curtains
Exterior detail
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Parking available
  • Gym
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Free children's club
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
For families
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television
  • Garden

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About the area

Map
Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550

What's nearby

  • Playa de las Tres Piedras - 5 min walk - 0.5 km
  • Ballena Beach - 14 min walk - 1.2 km
  • Costa Ballena Ocean Golf Club - 6 min drive - 3.0 km
  • Shrine of Our Lady of Regla - 8 min drive - 6.3 km
  • Chipiona Lighthouse - 9 min drive - 6.8 km

Getting around

  • Jerez de La Frontera (XRY) - 35 min drive
  • Puerto de Santa María Station - 29 min drive
  • Puerto Real Station - 36 min drive
  • Cadiz (CDZ-Cadiz Train Station) - 38 min drive

Restaurants

  • ‪The Trinity Irish Bar - ‬7 min drive
  • ‪Restaurante Venta el Pinar - ‬3 min drive
  • ‪Picoco - ‬8 min drive
  • ‪Restaurante el Gato - ‬7 min drive
  • ‪La Abacería - ‬7 min drive

About this property

Hotel Best Costa Ballena

Hotel Best Costa Ballena is a great choice for your beach stay in Chipiona. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 2 outdoor pools and free water park. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights at this eco-friendly hotel include a free kid's club, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Hotel Best Costa Ballena are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 618 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 12 per day)
    • Height restrictions apply for on-site parking
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground

What to do

  • Pool table
  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

RIVIERASPA has couples treatment room(s). Services include massages. The spa is open daily.

Dining

On-site venue – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from 3 November 2024 to 20 March 2025 (dates subject to change).

Parking

  • Self-parking costs EUR 12 per day
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H/CA/01436

Also known as

Best Costa Ballena Hotel Chipiona
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Hotel Best Costa Ballena
Best Costa Ballena
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Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel Chipiona

Frequently asked questions

Is Hotel Best Costa Ballena currently open?
This property is closed from 3 November 2024 to 20 March 2025 (dates subject to change).
Does Hotel Best Costa Ballena offer free cancellation for a full refund?
Yes, Hotel Best Costa Ballena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Best Costa Ballena?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Best Costa Ballena?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Best Costa Ballena?
Yes. Self-parking costs EUR 12 per day.
What are the check-in and check-out times at Hotel Best Costa Ballena?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Hotel Best Costa Ballena and nearby?
Hotel Best Costa Ballena has 2 outdoor pools, a spa and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hotel Best Costa Ballena?
Yes, there's an on-site restaurant that offers Mediterranean cuisine.
Does Hotel Best Costa Ballena have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Best Costa Ballena like?
Hotel Best Costa Ballena is a short 5-minute walk from Playa de las Tres Piedras and 14 minutes' walk from Ballena Beach.

Hotel Best Costa Ballena Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic Holiday
The hotel has everything you could wish for for a family holiday lots of swimming pools fantastic food and an amazing kids club. We had an amazing holiday and will definitely go back there again.
Jonathan, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Great stay & beach access
Beautiful resort. Worth the stay. Easy beach access
Rose, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Kristina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.
Lillian, 5-night family trip
Verified Expedia guest review

4/10 Fair

If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.
Jeffrey, 1-night business trip
Verified Expedia guest review

8/10 Very good

Another great little break at Costa Ballena. Despite the long queues at check in, the staff worked through the lines promptly. Food at the buffet was ok, has been better in the past, same with the pool restaurant. There was plenty of entertainment for the kids during the day and in the evening which was appreciated. Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion. Thank you for a nice few days (think its our fourth visit), will come again soon!
Jovan, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice clean resort
The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood
Fatih, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Mooie, ruime en schone hotelkamer. Prachtig kinderspeelbad met diverse glijbaantjes. Direct aan een mooi strand. Enige minpunt is dat het hotel binnenkort dicht ging, waardoor bijv. de helft van het zwembad al afgesloten was. Jammer, want je betaalt wel de volle pond. Maar dat is natuurlijk afhankelijk van de datum dat je afreist naar dit hotel. Verder eveneens een prima buffet (gevarieerd, dagelijks anders kost).
Daniël, 4-night family trip
Verified Expedia guest review

4/10 Fair

Todo estuvo genial ,gracias 👌
Pilar, 2-night trip
Verified Expedia guest review

8/10 Very good

Verified Expedia guest review

10/10 Exceptional

We had an amazing time there.
Lilliana, 2-night family trip
Verified Expedia guest review

6/10 Good

Juan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.
Lilliana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Alex, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.
Reggie, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

THIS PROPERTY OFFERED A VERY FRIENDLY STAFF AND CLEAN PROPERTY ITSELF. THERE WAS NO VARIETY OF SHOPPING OR DINING OUTSIDE THE PROPERTY IN REASONABLE DISTANCE FOR VISITORS WITH NO PERSONAL TRANSPORTATION.
Eugene, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Located next to a beautiful beach. Modern hotel with good facilities. Lovely pool and surrounding area. Quality of the food could have been better but good value for money.
John, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Ingibjorg, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Horrible service and kids running with no control
Rude service at the dining room. Kids running around with no control and no masks. Coffee, horrible ever taste. We paid for breakfast but we ended up having breakfast everyday in a little town close by. I complained, talked to the sub-director, but not action taken whatsoever. Just a friendly email to follow the protocol. Honestly, very disappointed! Will never come back and not recommended.
Joaquin, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Good beach anchor point
Nice location with direct access to the beach. Good pool for adults and kids.
roland, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great service cleanliness superb was excellent recommend it to anyone 😁
Jennifer, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
This hotel was superb. Great for family, cleanliness and great choice of food. The staff were very friendly and had robust covid restrictions without ruinung the atmosphere. Highly recommended x
Leanne, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
The hotel was great besides the fact the bar closed super early. I was also told at the front desk that spa services were 50% off with my room but I had to pay full price
Amber, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Liked the quiet, and the staff were super friendly. No dislikes.
2-night trip
Verified Expedia guest review

8/10 Very good

Good location
Comfortable rooms, nice location, new hotel with lots of facilities and good food, the only problem is the noise , you can hear everything and everyone in rooms next doors and hallway so be prepared for that
Omar, 1-night trip
Verified Hotels.com guest review