Nestled in the mountains, Hotel Basecamp offers a warm welcome with a breakfast buffet and cozy library. Active travelers can explore nearby hiking and biking trails or unwind in the sauna after an adventure-filled day. With dry cleaning services, luggage storage, free WiFi and helpful staff praised by previous guests.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pet-friendly
Bar
Laundry facilities
Ski facilities
Non-smoking
Main amenities (12)
Daily housekeeping
Ski storage
Ski passes
Sauna
Bar/lounge
Room service
Garden
Library
Reception fireplace
Front desk safe
Snack bar/deli
Laundry service
Feel at home (6)
Cots/infant beds (surcharge)
Private bathroom
Separate sitting area
Television
Garden
Daily housekeeping
The current price is Rp3.853.894
Rp3.853.894
Rp4.149.801 total
includes taxes & fees
6 Apr - 7 Apr
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Quadruple Room
Standard Quadruple Room
Highlights
Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
4 sq m
Sleeps 4
1 Queen Bed and 1 Single Bunk Bed
View all photos for Standard Double Room
Standard Double Room
Highlights
Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable channels
24 sq m
Sleeps 3
2 Single Beds
View all photos for Superior Double Room
Superior Double Room
Highlights
Balcony
Separate sitting area
Heating
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
39 sq m
Mountain view
Sleeps 2
2 Single Beds
View all photos for Economy Single Room, Non Smoking
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt - Furi - 2 min walk - 0.2 km
Zermatt Visitor Center - 11 min walk - 1.0 km
Zermatt-Furi Gondola - 11 min walk - 1.0 km
Sunnegga Ski Resort - 20 min drive - 5.1 km
Getting around
Sion (SIR) - 75 min drive
Zermatt Gornergratbahn Station - 10 min walk
Zermatt (QZB-Zermatt Train Station) - 10 min walk
Zermatt Station - 12 min walk
Restaurants
Zermatt Kaffee Rösterei & Kitchen - 4 min walk
Harry`s Ski Bar - 5 min walk
Snowboat Bar - 7 min walk
Zer Mama Bistro - 7 min walk
Papperla Pub - 3 min walk
About this property
Hotel Basecamp
Hotel Basecamp offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. A snack bar/deli and a garden are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Bar/lounge
Room service
Snack bar/deli
What to do
Ski passes
Hiking/biking trails
Hiking/biking trails nearby
Mountain biking nearby
Skiing lessons nearby
Snowboarding nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Library
Fireplace in reception
Sauna
Room amenities
Be entertained
80-cm flat-screen TV
Cable TV channels
Home comfort
Heating
Electric kettle
Sleep well
Cot/infant bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Early check-in can be arranged for an extra charge of CHF 35 (subject to availability)
Late checkout can be arranged for an extra charge of CHF 35 (subject to availability)
Children & extra beds
Cots/infant beds are available for CHF 20.0 per stay
Pets
Pets are allowed for an extra charge of CHF 10 per pet, per day
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt
Frequently asked questions
Are pets allowed at Hotel Basecamp?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Basecamp?
Sorry, there's no on-site parking at Hotel Basecamp.
What are the check-in and check-out times at Hotel Basecamp?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. There's a charge of CHF 35 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of CHF 35 (subject to availability).
What is there to do at Hotel Basecamp and nearby?
Have fun during the warmer months with activities such as hiking. Enjoy amenities such as a sauna, a picnic area and a garden.
What's the area around Hotel Basecamp like?
Hotel Basecamp is a short 10-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi.
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Hotel Basecamp Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Mar 2025
BaseCamp is our everything for zermatt
We had a fantastic stay with BaseCamp! They are so welcoming and friendly and helpful in all ways. The room was even better than the pictures show and the location is great. We will definitely stay here on future trips!
Christopher
Christopher, 3-night trip
10/10 Exceptional
23 Feb 2025
Superb!
Incredible hotel first class service and comfy beds!
lesley jane
lesley jane, 1-night trip
10/10 Exceptional
27 Jan 2025
Really great stay
Thé whole Zermatt is an amazing place and also the hotel was very easy to find , as everything in there locates very near, Great place, quiet, nice breakfast. My room was a bit small and low , also a bit hot, but no worries at all. Very nice service and the place seemed to be much cheaper than the rest
peeter
peeter, 1-night trip
10/10 Exceptional
21 Dec 2024
We loved our stay at Hotel Basecamp. The staff is super friendly and helpful. Our room was perfect for a family of four and our kids loved the bunk beds.
Moses
Moses, 1-night trip
10/10 Exceptional
26 Dec 2024
Amazing!
Great stay in this hotel for a group of 4 friends. It was clean, near the city center, and had a great view of the Matterhorn and other mountains from the balcony. Wish I was able to spend more time in Zermatt and in this hotel.
Manuel
Manuel, 1-night trip
10/10 Exceptional
20 Nov 2024
Great great view of the Matterhorn from your room.
Hudson
Hudson, 3-night trip
10/10 Exceptional
18 Nov 2024
Wonderful place. The staff was super helpful and friendly. I won’t even look to stay at another place when we make it back. I will definitely book here again.
Andrew K.
Andrew K., 4-night trip
10/10 Exceptional
2 Nov 2024
Great hotel with excellent view to Matterhorn mountain, great design of the room, very clean, comfortable and all hotel staff very friendly.
Miguel Ángel
Miguel Ángel, 2-night trip
10/10 Exceptional
19 Nov 2024
The rooms were clean and well-equipped, and the hotel’s proximity to the train station and ski lifts made it perfect for exploring Zermatt. Wonderful experience!
Dennis
10/10 Exceptional
5 Nov 2024
Excellent in every way . Model of hospitality and charm
Jeffrey
Jeffrey, 3-night trip
10/10 Exceptional
23 Oct 2024
Great location. Easy access from the train station. Staff was excellent. Could see the Matterhorn from my room.
John
John, 1-night trip
10/10 Exceptional
23 Oct 2024
Our room was clean and comfortable. Very nice bathroom and shower.
Reginald
Reginald, 2-night trip
10/10 Exceptional
29 Sep 2024
The staff were friendly and helpful - they gave us great recommendations for the area. The room we booked was amazing and spacious, with a good view of Matterhorn from the window.
Dennis
Dennis, 1-night trip
10/10 Exceptional
14 Sep 2024
Very nice rooms.
Barbara
Barbara, 1-night trip
10/10 Exceptional
7 Nov 2024
Last min trip
Friendly accommodating staff. Woke up to a beautiful view of the Matterhorn. Hotel had an elevator which is a huge plus in Europe and breakfast was included.
shar
shar, 1-night trip
10/10 Exceptional
1 Jan 2025
Exceptional Customer Service
I can't express how impressed and grateful we are for the customer service we received. They truly went above and beyond and helped us turn a bit of a disaster in our itinerary into the best time. I would recommend staying here and no where else in Zermatt. We can't speak highly enough about the front desk staff. Room was spacious and comfortable. Breakfast was delicious and a perfect way to start your day. They do have a lift.
Verified traveller
1-night trip
10/10 Exceptional
12 Sep 2024
Perfect stay in Zermatt! Amazing view and beautiful large room. It has everything you need and Caroline was very helpful.
John
John, 2-night trip
10/10 Exceptional
18 Nov 2024
This property is such a wonderfully unique place. Owner Richard is an avid mountaineer, hence the namesake “base camp”. The property is traditional, cozy, welcoming, and nicely updated with modern technology. The staff is super friendly. The view of Matterhorn from our room is gorgeous. The breakfast is very good. This is definitely the highlight of our vacation in the Swiss Alps. We would highly recommend it.
Hong
Hong, 2-night trip
10/10 Exceptional
26 Jul 2024
Amazing hotel! Really nice beds, and cozy decorated. Nice view.
Stine
Stine, 2-night trip
10/10 Exceptional
9 Sep 2024
Beautiful place and great staff! We had a gorgeous room with a perfect view of the Matterhorn! Wow!
Cheryl
Cheryl, 2-night trip
10/10 Exceptional
17 Sep 2024
stunning view of the Matterhorn.
Nick and Liz
Nick and Liz, 2-night trip
10/10 Exceptional
25 Jun 2024
Excellent Hotel. We stayed in a Mountain View room & when the Matterhorn appeared from behind the clouds, the view did not disappoint. Great location, friendly staff & nice breakfast. Highly recommend this hotel.
Paul
Paul, 4-night trip
10/10 Exceptional
5 Apr 2024
We really enjoyed our stay. Hotel staff were very welcoming and helpful. The room was modern and nice and the lounge and breakfast area were great.
Tyler
Tyler, 3-night trip
10/10 Exceptional
11 Oct 2022
Great stay!
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
28 Nov 2024
Great for Matterhorn View, worth the price
My room has a balcony that is facing Matterhorn. It is spacious and it looks three times better from the picture. It also has a lift/elevator if it helps. Overall it is a great place to stay. Also it is 15-16 mins walk from the train, a little climb to the hill but for
me who is not that athletic i can still manage
A little downside was, when I first enter the room, and check the toilet there were f*c*s stains inside the toilet bowl. Good to have some double check for the housekeeping team