There were so many problems with this room.
1. First of all, the bed sheet was not clean, there were some stains.
2. There were spiders in the room
3. The window blind was on the floor.
4. During the stay, there were no people at the desk, so we couldn't even complain.
5. During checkout, there was a woman, who barely spoke English, so she didn't answer our questions.
6. Photos of the room are done for another room. For example, there was no window at all in our bedroom, even though there is a window in the bedroom on the photos.
7. There is an unfair price for a late (after 00:00) check-in. I mean, we paid for the whole night, but then were asked to pay 20BGN (~10 euro) on top of it. There was nobody to help us checking during the night, it was a key box, so I don't understand why there is such a fee.
8. There is a bad smell when you go to your room.
9. The location of this place is really good, though there are some hostels around and the streets are dirty.