10/10 Sempurna
30 Jun 2025
Considerate, clean, and accommodating
I loved this hotel, probably one of the nicest I've stayed at in a long time. During check in I was given 2 free drink coupons as a congrats/thanks for staying with us for my wedding anniversary getaway. My room was very clean and fully stocked. The shower door did not close all the way but there was no additional water on the floor. In room fridge kept my beer nice and cold. Wait staff and bartenders where knowledgeable and accommodating, even provided me with a complete ingredients list to help me avoid an allergen. Pool was larger than I expected and warm. Hot tub worked nicely (small but comfy). The elevators were not working fully and at one point all of them were down and guests HAD to use the stairs. During that time employees were very visible, apologetic but helpful. The ice machine on my floor went out but the bar had no issues giving us ice and filling our water bottles with ice water. Honestly my biggest issue was I didn't ask for another cookie, those things were sooo delicious and warm.
Karen
Karen, perjalanan 2 malam
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