Mayan Secret Hotel Boutique

3.5 star property
Chetumal hotel with outdoor pool and 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mayan Secret Hotel Boutique

Exterior
Aerial view
Outdoor pool, pool loungers
Standard Room, 1 King Bed, Pool View | 1 bedroom, hypo-allergenic bedding, down duvets, Tempur-Pedic beds
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Pool
  • Pet-friendly
  • Spa
  • Gym
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness centre
  • Sauna
  • Hot tub
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Business centre
  • Airport shuttle
  • Terrace
  • Air conditioning
Feel at home
  • Kitchenette
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The price is Rp1.810.434
Rp2.206.189 total
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Portable fan
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Cabin, 2 Bedrooms, Kitchenette, Courtyard View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

Superior Room, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Portable fan
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Blackout curtains
Portable fan
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Portable fan
Blackout curtains
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Carretera Chetumal - Bacalar Km 9.5, Chetumal, QROO, 77900

What's nearby

  • Palacio Municipal De Othon P. Blanco - 10 min drive - 9.4 km
  • Museum of Maya Culture - 12 min drive - 10.8 km
  • Chetumal Ferry Terminal - 13 min drive - 10.2 km
  • Explanada de la Bandera - 13 min drive - 10.3 km
  • Palacio de Gobierno - 13 min drive - 10.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive
  • Corozal (CZH) - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Enchiladas Huastecas - ‬7 min drive
  • ‪Antojitos Tortas y Tacos Lulu - ‬8 min drive
  • ‪La Eufemia - ‬8 min drive
  • ‪Maya Luum - ‬6 min drive
  • ‪Barbacoa Hidalgo - ‬5 min drive

About this property

Mayan Secret Hotel Boutique

Mayan Secret Hotel Boutique is a great choice for a stay in Chetumal. Guests can indulge in deep-tissue massages, body scrubs or body treatments, then take a dip in the outdoor pool. Other highlights include a 24-hour fitness centre, a fitness centre and a hot tub.

Languages

English, Spanish

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 9:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 3 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Private dining
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Working away

  • Business centre
  • Conference space (538 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Mosquito nets
  • 24-hour fitness centre
  • An outdoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Closed-captioned TV
  • Lowered plug sockets in bathroom

Room amenities

Home comfort

  • Air conditioning
  • Portable fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Tempur-Pedic mattress
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Electrical adapters/chargers

Food and drink

  • Mini fridge
  • Kitchenette
  • Oven
  • Free bottled water
  • Cookware, dishes and utensils
  • Kitchen island

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, body scrubs and body treatments.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 8.00 per person (return)
  • Early check-in can be arranged for an extra charge of USD 15 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 15 (subject to availability)

Children & extra beds

  • Cots/infant beds are available for USD 25.0 per night
  • Rollaway beds are available for USD 25.0 per night
  • Airport shuttle service for children costs USD 8.00

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.

Also known as

Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal
Mexico - Quintana Roo
Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal

Frequently asked questions

Does Mayan Secret Hotel Boutique offer free cancellation for a full refund?
Yes, Mayan Secret Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mayan Secret Hotel Boutique?
Yes, there's an outdoor pool.
Are pets allowed at Mayan Secret Hotel Boutique?
Yes, cats and dogs are welcome, with a limit of 3 total. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Mayan Secret Hotel Boutique?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Mayan Secret Hotel Boutique?
Yes, an airport shuttle is available. The charge is USD 8.00 per person return.
What are the check-in and check-out times at Mayan Secret Hotel Boutique?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. There's a charge of USD 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 15 (subject to availability).
What is there to do at Mayan Secret Hotel Boutique and nearby?
Mayan Secret Hotel Boutique has an outdoor pool, a 24-hour fitness centre and a sauna, as well as a picnic area and a garden.
Does Mayan Secret Hotel Boutique have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes an oven, cookware and a coffee maker.

Mayan Secret Hotel Boutique Reviews

Reviews

8.0

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Si Yong, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love this hotel. If you want some place peaceful and quiet and away from the hustle of the city then this place is for you. Huge beautiful property. Cozy rooms with private sitting area outside. Great staff.
Kerri, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Stay Away!!!
The worst hotel ever, yes it was clean and nice looking BUT, the place looked like it was just about to go out of business. They had to go buy the oj to the store they didn’t have a menu, not bar either. Not tv no wifi, it was terrible the pool area, again, it was like abandoned. Staff were useless they had no idea how to fix the tv, the had no idea what to offer for food, when we finally order some eggs and some quesadillas, the came with like 20 minutes of each other. The first one took them like 40 mints to bring. Keep in mind we were the only ones in the entire hotel. Worst experience ever. And then the mosquitos!!!! Wow never agin this place!!
luis, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Guillermo, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente lugar e instalaciónes
Abelardo de jesus, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hermoso , rodeado de naturaleza y calma
Un hotel hermoso con mucha tranquilidad y su naturaleza hermosa , el personal muy amables y atentos la calidez que te hacen sentir como en casa , lo recomendamos ampliamente
L Maria, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Un ambiente muy tranquilo, es muy amigable con el ambiente y es un lugar excelente para poder descansar y estar tranquilo sin mucho ruido.
Ángel, 2-night family trip
Verified Expedia guest review

8/10 Very good

Mucha confusión con la reserva, no sabían si estaba o no pagada, no la encontraban
Veronica, 1-night trip
Verified Hotels.com guest review

6/10 Good

.
Jorge B., 5-night romance trip
Verified Expedia guest review

8/10 Very good

Vale la pena conocerlo. Falla el internet, su único defecto
2-night trip with friends
Verified Expedia guest review

8/10 Very good

Coordinar mejor su información
Todo estuvo increíble salvo la coordinación entre quienes tienen convenio para la reserva, no reciben la información con la seguridad y la prontitud adecuada para no incomodar al huésped,
Patricia, 1-night business trip
Verified Hotels.com guest review