Los Arcos Hotel - Tulum puts you a short five-minute drive from Tulum National Park and Gran Cenote. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. A children's pool and a garden are other highlights.
Languages
English, Spanish
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
Children's pool
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Bike hire
Pool loungers
Facilities
Garden
An outdoor pool
Accessibility
Wheelchair-accessible parking
Smooth flooring in room
Room amenities
Be entertained
35-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of MXN 100 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Arcos Tulum Hotel
Hotel Los Arcos Tsulum
Los Arcos Hotel - Tulum Hotel
Los Arcos Hotel - Tulum Tulum
Los Arcos Hotel - Tulum Hotel Tulum
Frequently asked questions
Does Los Arcos Hotel - Tulum offer free cancellation for a full refund?
Yes, Los Arcos Hotel - Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Los Arcos Hotel - Tulum?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Los Arcos Hotel - Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Los Arcos Hotel - Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Los Arcos Hotel - Tulum?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 100 (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at Los Arcos Hotel - Tulum and nearby?
Los Arcos Hotel - Tulum has an outdoor pool and a garden.
What's the area around Los Arcos Hotel - Tulum like?
Los Arcos Hotel - Tulum is in Tulum City Center, a short 9-minute walk from Dos Aguas Park.
Los Arcos Hotel - Tulum Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.0/10
Staff & service
8.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Good
4 Jan 2020
The stuff are very helpful, polite, pleasant and friendly. The hotel is minimal and extremely basic.
Verified traveller
7-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Dec 2019
Really good price, not am 5 stars hotel, but super friendly stuff, clean and well located.
Excellent pool for little kids.
Antonio
Antonio, 4-night family trip
Verified Expedia guest review
6/10 Good
9 Jan 2024
Henrik
Henrik, 1-night trip
Verified Hotels.com guest review
2/10 Poor
22 Jun 2023
Me cancelaron la reservación y me avisaron el mismo día que tenía mi reservación y no me devolvieron el dinero
Mario
Mario, 1-night trip
Verified Expedia guest review
6/10 Good
31 May 2023
Los colchones están incómodos y me dejaron sin desayunar
Adriana
Adriana, 4-night family trip
Verified Expedia guest review
2/10 Poor
14 Jan 2020
Zavřeno. Bytovazel neinformoval, že nefunguje.
IVANA
IVANA, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 Dec 2019
La regadera es lo único malo, se sale el agua a todo el baño y no sale bien en agua de la regadera, sale para todos lados, está muy oxidada y sale en chorros para todos lados menos para dónde estás.