Shabby, rundown hotel. Service was excruciatingly slow at the front desk, bar and restaurant. We stayed at this hotel to see the holiday decorations, which were very beautiful. Our room was large, with a sofa but the layout was odd. For example, we could not see the TV from the sofa, only the bed.
We had drinks at the Presidential Lounge. The drinks were terrible and the service was worse.
Dinner at Duane's, the steak and seafood restaurant was infuriating. It is very expensive, which we knew going in. An 8 oz. filet mignon costs $76. We are getting older, so we typically share meals. Duane's charges $20 to split an entree and $20 TO SPLIT A SIDE - to slice a baked potato in half. My husband ordered the filet and potato. I ordered a plate.
When we were seated the diners next to us left. For the entire hour and forty-five minutes we were there (waiting and waiting and waiting) that table sat un-bused, with the dirty dishes and napkins in my direct line of sight. This is Applebee's level dining at tippy top prices. The steak was good, the potato average.