On the plus side, the staff was extremely nice and helpful. The room was nice too, very spacious and clean.
My beefs: I was never able to find a room service menu, and I wasn’t able to order a glass of wine or a cocktail because “that comes from the bar.”
Also I wasn't able to charge my devices in the room at night because the outlets went out when the lights went off. (I did leave my key in the slot for electricity but it didn’t matter).
I am sure if I had called down to the desk, they would have sent someone up but I was too exhausted and cranky.