In the heart of Mexico City, Novotel Mexico City Toreo offers a modern oasis with three restaurants and coworking spaces. Guests appreciate the in-room WiFi, luggage storage, water dispenser and tour/ticket assistance while also enjoying easy access to Plaza Satelite Shopping Center.
Av Primero De Mayo 120, Torre 2, San Andres Atoto, Naucalpan, MEX, 53500
What's nearby
Toreo Parque Central - 3 min drive
Centro Citibanamex Convention Center - 4 min drive
Auditorio Nacional - 6 min drive
Plaza Satelite Shopping Center - 6 min drive
Angel of Independence Monument - 7 min drive
Getting around
Benito Juarez International Airport (MEX) - 36 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 39 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 54 min drive
Mexico City Buenavista Station - 22 min drive
Mexico City Fortuna Station - 26 min drive
Tultitlan Lecheria Station - 28 min drive
Cuarto Caminos Station - 24 min walk
Airport shuttle (surcharge)
Restaurants
Café Etrusca Dist Naucalpan - 8 min walk
Cielito Querido Café - 2 min walk
Super Tortas Calientes los Güeros - 2 min walk
Pollo Feliz - 7 min walk
Heliana - 2 min walk
About this property
Novotel Mexico City Toreo
Novotel Mexico City Toreo puts you a short five-minute drive from Centro Citibanamex Convention Center and Antara Polanco. This eco-friendly hotel is also a short five-minute drive from Chapultepec Park and Avenida Presidente Masaryk.
Languages
English, Spanish
At a glance
Hotel size
168 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 1:00 PM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 1 total, up to 15 kg per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site valet parking (MXN 120 per night; includes in/out privileges)
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
3 restaurants
Water dispenser
Working away
Business centre
5 meeting rooms
Co-working spaces
Conference space (215 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Well-lit path to entrance
Room amenities
Be entertained
50-inch plasma TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Mobile key entry
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 299 per person
Airport shuttle service is offered for an extra charge of MXN 490.00 per vehicle (return. Maximum occupancy 4)
Children & extra beds
Airport shuttle service for children up to age 5 costs MXN 490.00
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 350 per pet, per night
Parking
Covered valet parking costs MXN 120 per night with in/out privileges
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Novotel Mexico City Toreo
Novotel Mexico City Toreo Hotel
Novotel Mexico City Toreo Naucalpan
Novotel Mexico City Toreo Hotel Naucalpan
Novotel Mexico City Toreo (Opening July 2021)
Novotel Mexico City Toreo (Opening June 2020)
Novotel Mexico City Toreo (Opening March 2021)
Novotel Mexico City Toreo (Opening August 2021)
Novotel Mexico City Toreo (Opening November 2020)
Frequently asked questions
Does Novotel Mexico City Toreo offer free cancellation for a full refund?
Yes, Novotel Mexico City Toreo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Mexico City Toreo ?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of MXN 350 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Mexico City Toreo ?
Yes. Valet parking costs MXN 120 per night.
Is an airport shuttle service offered by Novotel Mexico City Toreo ?
Yes, an airport shuttle is available. The charge is MXN 490.00 per vehicle return.
What are the check-in and check-out times at Novotel Mexico City Toreo ?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1:00 PM. Contactless check-out is available.
What is there to do at Novotel Mexico City Toreo and nearby?
Recommended spots to visit include Toreo Parque Central (1.1 mi) and Centro Citibanamex Convention Center (2.2 mi), along with Chapultepec Park (4 mi) and Plaza Satelite Shopping Center (4.1 mi).
Are there restaurants at or near Novotel Mexico City Toreo ?
Yes, there are 3 on-site restaurants.
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Novotel Mexico City Toreo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Nov 2024
Hotel is beautiful just that traf
Ruperto Alejandro
Ruperto Alejandro, 5-night trip
10/10 Exceptional
22 Nov 2024
It was excellent great experience
Daniel
Daniel, 3-night trip
10/10 Exceptional
11 Nov 2024
I went there for work so the location was good but to stay while on vacation will be an other story. The area is not really safe to wall around especially for a woman alone.
Carole
Carole, 5-night trip
10/10 Exceptional
4 Nov 2024
This was a great stay. Clean, modern, quiet, and professional.
I’m not sure what the other negative reviews are about… yes it’s not in city center but how is that the fault of the hotel? Did you not look at a map before you booked?
Michael
Michael, 2-night trip
10/10 Exceptional
24 Apr 2024
Great place
Luis
Luis, 1-night trip
8/10 Very good
12 Aug 2024
Nice hotel little noisy due to construction next door
Jose
Jose, 3-night trip
10/10 Exceptional
25 Sep 2024
Loved the property and facilities, restaurants, etc. the only bummer was that there was nothing else around and you had to get an Uber which could take forever b/c of traffic. But, otherwise, I LOVED it. Would absolutely stay again and plan outings accordingly.
Jessica
Jessica, 3-night trip
10/10 Exceptional
19 Dec 2023
Great hotel!
Aranzazu
Aranzazu, 5-night trip
10/10 Exceptional
1 Dec 2023
Great place to stay, luxury amenities and comfortable rooms
cesar
cesar, 1-night trip
10/10 Exceptional
22 Mar 2024
Beautiful property!
Jeanette
Jeanette, 2-night trip
8/10 Very good
10 Apr 2024
Overall, this is an average hotel.
Erik Ivan Rejon
Erik Ivan Rejon, 7-night trip
10/10 Exceptional
10 May 2023
Hotel bonito
Arq Mario
Arq Mario, 1-night trip
10/10 Exceptional
8 Mar 2024
Easy and fast check out, nice and clean.
Victor
Victor, 2-night trip
10/10 Exceptional
11 Mar 2024
Is clean and quiet
Laura
Laura, 1-night trip
10/10 Exceptional
5 Jun 2023
Great stay for work
Fer
Fer, 1-night trip
10/10 Exceptional
10 Jan 2024
Very nice. I'm so glad I picked this hotel for my stay with my husband.
Charlee
Charlee, 3-night trip
10/10 Exceptional
24 Nov 2023
Excellent
Nisar
Nisar, 1-night trip
6/10 Good
10 Apr 2024
The breakfast was not great. The food was average and the staff was unfriendly and would prefer to turn down any request.
Only one waiter named Hugo was great, he would ask if you need something and help while displaying great attitude. You rescued our stay!
Brenda
Brenda, 7-night trip
8/10 Very good
13 Sep 2023
The hotel has a nice design, but due to lack of staff, the breakfast service in the cafeteria was a bit slow, the bar was not in service
Ramon
Ramon, 1-night trip
10/10 Exceptional
16 Oct 2023
Good
RODRIGO
RODRIGO, 1-night trip
6/10 Good
27 May 2024
The room service was terrible, I tried to call them for 1 hour and 30 minutes and they said the line was busy. I went downstairs and they were not busy, and the servers were on their cellphones instead of answering the calls for the customers.
Carlos
Carlos, 3-night trip
2/10 Poor
9 Jan 2024
I would expect
Verified traveller
1-night trip
2/10 Poor
12 Jan 2024
Laundry Sign
I am not sure how this sign with so many mistakes was published. This not even close to something that can be customer facing.
Verified traveller
1-night trip
2/10 Poor
9 Jan 2024
Poor Infrastructure - Water Pressure
The water pressure is not what you would expect in such a hotel- especially when it is located in a well-known dangerous zone - Naucalpan. If the area is a disadvantage the hotel should work to ensure that other details of the experience are optimal.
Verified traveller
1-night trip
6/10 Good
29 Sep 2023
Rooms are spacious. Inadequate towels, coffee, creamer. No work table in the room.