HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa
At HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa, you'll be a short five-minute drive from Nijō Castle and Nishiki Market. You can visit the spa to be pampered with sports massages or body treatments, and 都季 TOKI, one of 3 restaurants, serves French cuisine and is open for dinner. A bar/lounge, a 24-hour health club and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Nijojo-mae Station is 4 minutes and Karasuma Oike Station is 10 minutes.
Languages
English, Japanese
At a glance
Hotel size
160 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Covered on-site valet parking (JPY 4000 per day; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
3 restaurants
Bar/lounge
Coffee shop
Travelling with children
Children stay for free (see details)
Bed rails
What to do
Hot springs
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour health club
Full-service spa
Massage/treatment rooms
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic coffee stirrers
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Lowered plug sockets in bathroom
Height-adjustable showerheads
Grab bar near toilet
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance
Room amenities
Be entertained
55-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Children's slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Turndown service
Premium bedding
Free cot/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bath and shower
Rainfall shower heads
Electronic bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include sports massages and body treatments. The spa is equipped with a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs open between 7:00 AM and 10:30 PM.
Dining
都季 TOKI – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and only serves dinner.
FORNI(フォルニ) – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
THE GARDEN BAR – Overlooking the garden, this bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa is listed in the 2021 Condé Nast Traveller Hot List.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 6100 for adults and JPY 3000 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from 14 January 2025 to 15 January 2025 (completion date subject to change). The following areas are affected:
Hot springs
During renovations, the hotel will make every effort to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for JPY 25300.0 per night
Parking
Covered valet parking costs JPY 4000 per day with in/out privileges
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the spa
Hot springs access available from 7:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mitsui Kyoto Luxury Collection
Hotel The Mitsui Kyoto a Luxury Collection Hotel Spa
Hotel The Mitsui Kyoto, a Luxury Collection Hotel & Spa Hotel
Hotel The Mitsui Kyoto, a Luxury Collection Hotel & Spa Kyoto
Frequently asked questions
Does HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa offer free cancellation for a full refund?
Yes, HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?
Yes. Valet parking costs JPY 4000 per day. Parking spaces may be limited.
What are the check-in and check-out times at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa and nearby?
On-site recreation at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour health club and a garden.
Are there restaurants at or near HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa?
Yes, there are 3 on-site restaurants, featuring French cuisine and garden views.
What's the area around HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa like?
HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa is in Central Kyoto, a short 4-minute walk from Nijojo-mae Station and 7 minutes' walk from Nijō Castle.
HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.4/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
4/10 Fair
1 Oct 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Pranav
Pranav, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 Aug 2024
Liked Everything
Nice enviroment
Just takes too long to get room fixed everyday
miguelangel
miguelangel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Perfection
Nothing short of an elevated experience. Truly amazing property and wonderful staff. The attention to detail is outstanding. So comfortable and serene, we were only sorry to leave :)
Sabelle
Sabelle, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2024
Great Asian luxury.
Mohamed
Mohamed, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Jun 2024
Beautiful property and the ohnsen was the best part
Shlee
Shlee, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
This was our favorite stay during our 2 week Japan vacation.
The hotel is impeccably designed with attention to detail around every corner.
The service is amazing with genuine Japanese hospitality
We can’t wait to return to the Mitsui!
john
john, 2-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Allison
Allison, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
Having traveled to over 50 countries and cannot remember ever having better service at any hotel!!!
Douglas
Douglas, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
William
William, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Apr 2024
Superb in all respects. Thermal springs absolutely a stand out. Service like no other. Y1900 for a coffee is a bit rich but it was excellent. Little noisy in street side rooms
Roger
Roger, 3-night trip
Verified Expedia guest review
8/10 Very good
11 Apr 2024
We liked the physical property and the helpfulness of the front desk and concierge staff.
The restaurant staff were not as customer service oriented.
James
James, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Apr 2024
Beautiful property with lovely, caring and friendly staff.
Sarang
Sarang, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Mar 2024
Everything! This hotel is very special.
David
David, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Mar 2024
Javier
Javier, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Feb 2024
Gorgeous boutique hotel. Japanese culture at its best
Titi
Titi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Feb 2024
The property is stunning. The staff is friendly and thoughtful. If I would have changed anything, it would be a bit more deeper massage during spa, and restaurant seemed to have some young staff who were not as polished as other experiences I have had. Otherwise stay was lovely.
Tabitha
Tabitha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Jan 2024
Philip
Verified Expedia guest review
10/10 Exceptional
3 Jan 2024
Ugur
Ugur, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Dec 2023
James
James, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 Nov 2023
Amazing design. Amazing attention to detail in interior finishes. Extraordinary staff, but concierge made a bad choices in suggesting the Kenniji Gion Maruyama restaurant which was priced like a three start Michelin restaurant, but did not deserve even to be in the Michelin Guide. The Kaiseki menu was so bad that we were embarrased in front of our guests. The concierge also booked a car to go to the Miho Museum, but the driver was so unprofessional that he could not find the museum with his GPS.
Farhad
Farhad, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 Nov 2023
Upscale W vibe is alive in Osaka!
Richard
Richard, 2-night romance trip
Verified Expedia guest review
6/10 Good
31 Oct 2023
Theodore
Verified Expedia guest review
10/10 Exceptional
18 Oct 2023
The Hotel Mitsui Kyoto is an outstanding hotel in all respects. The hotel staff are genuinely kind and attentive to guests. The rooms are large, well designed and tastefully furnished. Our concierge was excellent and provided great service from getting reservations for dining to arranging for our luggage to be shipped to our next hotel destination in Tokyo.