Room did not match high ratings. We were mostly disappointed.
The (+):
- 24h reception. Check-in was quick and easy.
- Nice bathroom! Recently remodeled.
- There was a small window in the bathroom that was open when we got there. Love fresh air!
- Linens were white and looked clean (except for one hair we found under one pillow).
The (-):
- Staff could be warmer or more welcoming. During check-out, the only thing the lady said was "Just put it there", when showing me where to return my key cards.
- Cleanliness: the room looked clean at first glance, but it was not clean everywhere. Ex: hair under one of the pillows, oily prints/stains on the table, stains on walls, dust in corners... Definitely not thorough.
- Towels: they need to be replaced. They may have been washed, but they all looked stained, thin, and over-used.
- Safety: the door only had one lock. No secondary lock from the inside, no latch or chain door guard.
- Lots of very obvious damages on different walls of the room (holes, damaged paint). That, combined with the questionable cleanliness made the room looked neglected.
We will most likely not go back.