Waterloo Suites Hotel, Trademark Collection by Wyndham puts you just a 5-minute drive from University of Waterloo and St Jacobs Farmers Market. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
Kitchener Memorial Auditorium Complex - 9 min drive - 11.5 km
Getting around
Kitchener, ON (YKF-Region of Waterloo Intl.) - 17 min drive
Toronto Pearson Intl. Airport (YYZ) - 63 min drive
Kitchener Station - 8 min drive
Guelph, ON (XIA-Guelph Train Station) - 28 min drive
Guelph Central Station - 28 min drive
Restaurants
The Pickle Barrel - 6 min walk
McDonald's - 11 min walk
Taco Bell - 10 min walk
Nespresso Boutique - 8 min walk
Tim Hortons - 6 min walk
About this property
Waterloo Suites Hotel, Trademark Collection by Wyndham
Waterloo Suites Hotel, Trademark Collection by Wyndham puts you just a 5-minute drive from University of Waterloo and St Jacobs Farmers Market. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
At a glance
DONE
Hotel size
104 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 19
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–9:30 AM
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free local calls
Desk chair
Food and drink
Microwave
More
Daily housekeeping
In-room safe
Recycling
Special features
Dining
Onsite venue - This restaurant serves breakfast only.
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit/debit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Destination Inn Waterloo
Four Points Sheraton Kitchener Waterloo
Four Points Sheraton Waterloo
Destination Waterloo
Four Points Waterloo Kitchener
Sheraton Four Points Kitchener
Sheraton Four Points Waterloo
Sheraton Waterloo
Waterloo Suites Hotel
Best Western Plus Waterloo
Waterloo Suites Hotel, Trademark Collection by Wyndham Hotel
Waterloo Suites Hotel, Trademark Collection by Wyndham Waterloo
Frequently asked questions
Are pets allowed at Waterloo Suites Hotel, Trademark Collection by Wyndham?
Sorry, pets aren't allowed.
Is parking offered on site at Waterloo Suites Hotel, Trademark Collection by Wyndham?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Waterloo Suites Hotel, Trademark Collection by Wyndham?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
What is there to do at Waterloo Suites Hotel, Trademark Collection by Wyndham and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Waterloo Suites Hotel, Trademark Collection by Wyndham also has a fitness center.
Are there restaurants at or near Waterloo Suites Hotel, Trademark Collection by Wyndham?
Yes, there's an onsite restaurant.
What's the area around Waterloo Suites Hotel, Trademark Collection by Wyndham like?
Waterloo Suites Hotel, Trademark Collection by Wyndham is a short 6-minute walk from Conestoga Mall and 6 minutes' walk from City of Waterloo Museum.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Waterloo Suites Hotel, Trademark Collection by Wyndham Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.8
Location
8.6
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, excellent, or very good with a wide selection and delicious options. (25 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Air conditioning
Location
Bed
Bathroom
Shower
Elevator
Booking
Reviews
Verified
10/10 Exceptional
Mar 16, 2026
The room was very beautiful and clean
Staff was very nice
Juan
Juan, 2-night trip
Verified
10/10 Exceptional
Apr 26, 2026
Good
Billie marie
Billie marie, 1-night trip
Verified
8/10 Very good
Feb 13, 2026
Room was clean, breakfast was pretty good, staff was friendly and courteous.
Kartikaya
Kartikaya, 1-night trip
Verified
8/10 Very good
Jan 26, 2026
Friendly staff, clean room, good location
Felicia
Felicia, 1-night trip
Verified
8/10 Very good
Mar 31, 2026
The room was clean, well maintained, and quite spacious, with a comfortable bed and adequate storage for a short stay. The layout was functional and allowed for a relaxing environment after a long day. Breakfast was included and was sufficient. While the location is a bit removed from downtown, it was convenient due to its proximity to the mall and easy access to the LRT. Overall, it was a pleasant and comfortable two‑night stay.
Don
Don, 2-night trip
Verified
10/10 Exceptional
Mar 22, 2026
Very friendly front desk and hotel staff - they were always welcoming when we were coming and going. VERY clean rooms. The mattress was extra comfortable. Hotel is close (walking distance across the street) to many stores, Conestoga Mall and a short drive to points of interest (St. Jacob's Market). Breakfast selection had a wide selection and delicious. Pleasant stay!
Mike
Mike, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2025
Great stay
Rebecca
Rebecca, 3-night trip
Verified
8/10 Very good
Apr 2, 2026
The staff were amazing. The first night the room was extremely hot throughout the night but there was no way to turn on the AC. The next day, the receptionist moved us to another room without any issues and was very kind.
We had breakfast the first day which was ok, nothing crazy. From what we saw and experienced, our stay was good
Amanda
Amanda, 2-night trip
Verified
10/10 Exceptional
Dec 21, 2025
The room was spotless and the staff pleasant and efficient.
Harry
Harry, 1-night trip
Verified
8/10 Very good
Feb 7, 2026
The room was spotless, fully supplied with coffee maker, fridge, microwave iron and hair dryer. Lots of clean towels and the nicest sheets I have ever slept on.
The staff was friendly and helpful.
We didn’t get to sample the breakfast as the room was full and we had to get to an appointment.
Great stay and reasonably priced.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Dec 26, 2025
The room was very clean. The hotel was very clean.
Kandis
Kandis, 2-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Very clean and spacious suite. Loved it
Brendan
Brendan, 2-night trip
Verified
6/10 Good
Dec 13, 2025
The room was clean and the bed and pillows comfortable.
Andy
Andy, 3-night trip
Verified
8/10 Very good
Jan 1, 2026
Good value.
Amir
Amir, 6-night trip
Verified
10/10 Exceptional
Jan 5, 2026
Amazing location in the heart of Waterloo. Right beside the mall
MOUAIAD
MOUAIAD, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Very nice breakfast
Nancy
Nancy, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Had a great stay. Clean rooms!
Adrianna
Adrianna, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Very friendly and helpful
Ralph
Ralph, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Bed was very comfortable, pillows were amazing! Breakfast was as expected. No surprises. There was a lot of noise in the hall, but that was the people across the hall, not the hotel. The location was exactly what we needed and the price was best in Waterloo. We will be back.
cindy
cindy, 1-night trip
Verified
8/10 Very good
Apr 11, 2026
Overall staffs are polite. I wanted to address the door issues. First of all we were unluckily next to the room which the people started opening and closing the door many times in between 11pm and 1am, someone coming in and out. I called the front desk. The staff was quite rude and kept saying he couldn't do anything. It was a very bad experience for me and my husband. We couldn't sleep. I found out the door was heavy and the door frame might not be good enough to absorb banging sound and vibration.
Winifred
Winifred, 1-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Excellent!
Emily
Emily, 1-night trip
Verified
6/10 Good
Jan 5, 2026
The hotel was ok. It was reasonably clean. The breakfast that was included was a let down. All least the coffee was good.
Cody
Cody, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
The room was spick and span, staff beyond helpful, breakfast ok, and plenty of parking!
Barbara
Barbara, 2-night trip
Verified
4/10 Fair
Jan 31, 2026
Heater was loud, pillows were not great, and the bathroom lighting was so dim