Lovely original building and grounds.
In room. Aircon had leaked, Blind in bedroom did not operate so no access to the balcony, could not connect to the wifi and neither could the hotel expert, plus smallest tv I've seen, last time in 3 star hotel.
Tired facilities in the bathroom. No outlet cover in shower, shower base missing non-slip strip. No hand soap.
Bit of a maze to the room, lack of signage.
O/W nice hotel with views over Lugano - due to above overpriced.