6/10 Good
14 Aug 2024
Well,well, well?
Scaffolding blocking the mobility ramp. Had to climb about 8 entrance steps helped by my husband. 8 more steps to reception desk with a broken chair lift. 8steps down again to get the lift to our room. Long walk to our room. Room not spacious.
Breakfast time, supervising member of staff was asked for a mug since I have a hand tremor. I cannot use a cup. She said she had none. My husband said that there were mugs in our room. She told him to go and get one!! Very rude!! This was the worst and most expensive hotel in our holiday of 15 separate stays. Very disappointed.
Ivan
Ivan, 1-night trip
Verified Hotels.com guest review