For a Hyatt, this property is pitiful. Other than it being convenient and walking distance to restaurants and whatnot, it lacks in everything else. First, checkin is on the second floor. You have to park outside, in a 15 minute unloading/loading zone, and check in and then grab a luggage stroller and unload and take everything to your room. You can valet for $30 or park 2 blocks away for $20. Fortunately, I was here the weekend before and parked on the street 2 block away for free. When I went back to my room, I realized that I was given a room with 2 queen beds. Had to check my reservation, as I swore I booked a king, and I did book a king. Went back downstairs and king rooms were in high demand and they didn't have any. Somehow, the front desk guy was able to change someone else's reservation (poor unlucky person) and I got a king. Btw. The queen rooms are bigger and better than a king. And have bigger couches and are set up better than the king I had. People talk about a heated pool. That's a myth, as it was FREEZING! Not heated in the slightest! And then wasps came flying in. I went to the front desk and told them and they said maintenance would be out in a few minutes. 15 minutes later, maintenance came with a spray can and shooed the wasps away but didn't spray anywhere. Not sure what people are talking about regarding the breakfast! It's your typical American hotel breakfast! Nothing was special besides tortillas and salsa but that was all. Cold eggs, spoiled milk...