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Sandos Playacar All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Xaman Ha Aviary

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Photo gallery for Sandos Playacar All Inclusive

Aerial view
Reception
Family dining
Jr. Suite Riviera with Jacuzzi | Free minibar, in-room safe, desk, laptop workspace
Exterior
Located near Xaman Ha Aviary, Sandos Playacar All Inclusive is a haven for sun-seekers. Enjoy the white sand beach, unwind with a Thai massage at Spa Sandos or soak up the fun at one of 8 outdoor pools and water park access. With shopping on site and free in-room WiFi, this upscale all-inclusive property offers something for everyone.
VIP Access

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 3 poolside bars
  • 6 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 8 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Jr Suite Hacienda

Jr Suite Hacienda | Living room | 32-inch plasma TV with satellite channels, TV

Jr Suite Hacienda

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 388 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Select Superior Adults Only

Free minibar, in-room safe, desk, laptop workspace

Select Superior Adults Only

Highlights

Balcony
Separate sitting area
Air conditioning
Club Lounge
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 334 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only | Free minibar, in-room safe, desk, laptop workspace

Select Ocean Front Adults only

Highlights

Balcony
Air conditioning
Club Lounge
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite | Free minibar, in-room safe, desk, laptop workspace

Riviera Family King Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Jetted bathtub
  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Riviera Family Queen Junior

Free minibar, in-room safe, desk, laptop workspace

Riviera Family Queen Junior

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Bathrobes
Jetted bathtub
  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Hacienda One Bedroom Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Aerial view

Sandos Caracol Eco Resort - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
6.6 out of 10, (1532)
Sandos Caracol Eco Resort - All Inclusive
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About the neighborhood

Map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Beach - 4 min walk - 0.4 km
  • Playacar Golf Club - 5 min drive - 2.2 km
  • Quinta Avenida - 7 min drive - 3.5 km
  • Playa del Carmen Maritime Terminal - 7 min drive - 3.6 km
  • Xcaret Eco Theme Park - 12 min drive - 7.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Festival Grand Buffet - ‬2 min walk
  • ‪Rosa Roja - ‬10 min walk
  • ‪El Gaucho Steakhouse - ‬7 min walk
  • ‪Cupcake Cafe - ‬1 min walk
  • ‪RIU Yucatan - ‬12 min walk

About this property

Sandos Playacar All Inclusive

At Sandos Playacar All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be just a 5-minute drive from Playacar Golf Club. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Dining choices include 9 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this all-inclusive property include 2 swim-up bars, a free kid's club, and a fitness center. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, German, Italian, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 819 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 9 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Sailing
  • Personal watercraft (motorized)
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 8 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • A damage deposit of MXN 5000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 32.57 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2100 per person (one way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 1 and 17 costs MXN 880.00 (one-way)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Is there a pool at Sandos Playacar All Inclusive?

Yes, there are 8 outdoor pools and a children's pool.

Are pets allowed at Sandos Playacar All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sandos Playacar All Inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Sandos Playacar All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 2100 per person one way.

What are the check-in and check-out times at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Sandos Playacar All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (8-min drive) is nearby.

What is there to do at Sandos Playacar All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and snorkeling. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 8 outdoor swimming pools. Sandos Playacar All Inclusive also has 2 swim-up bars, 3 poolside bars, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Sandos Playacar All Inclusive?

Yes, there are 9 onsite restaurants.

Does Sandos Playacar All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sandos Playacar All Inclusive like?

Sandos Playacar All Inclusive is a short 4-minute walk from Playacar Beach and 10 minutes' walk from Piste Cyclable sur Paseo Xaman-Ha.

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Sandos Playacar All Inclusive Reviews

Reviews

7.4

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Great for families, incredible beach!!!
Wasseem, 6-night trip

10/10 Exceptional

love this place
Eleanor Tiffany, 7-night trip

10/10 Exceptional

Great resort
Ross, 6-night trip

10/10 Exceptional

This was the best resort we have stayed at . The food was amazing and the pictures lived up to there name . My kids had a blast. The beach was gorgeous !!!! We will be returning there for sure.
Liliana, 5-night trip

10/10 Exceptional

Third time there. Absolutely love the property.
Edward John, 4-night trip

10/10 Exceptional

Loved it here. Will stay again any chance I get
Alayna Catherine, 7-night trip

10/10 Exceptional

This place is awesome!!!! We had a great family time.
Blanca, 7-night trip

10/10 Exceptional

Really good place for vacation.
Jimena, 4-night trip

8/10 Very good

Sandos is good place to stay
Javier, 5-night trip

10/10 Exceptional

We felt in the middle of the nature, pristine waters, white sand, lots of greenery and animals - monkeys, raccoons, capybara walking around. Food was amazing, sport activities for teens
Doina, 5-night trip

8/10 Very good

Beautiful beach
Orlando, 6-night trip

10/10 Exceptional

Beautiful resort. The entertainment was also ready l really great. Definitely enjoyed my time and hope to be back!
Victor Eduardo Tijerina, 6-night trip

10/10 Exceptional

The resort grounds are so beautiful. The ocean and beach are perfect. The staff is unreal. The food is a 8/10 with a few rare misses and the vibes are immaculate
Evelyn Marie A, 10-night trip

10/10 Exceptional

Great hotel
Luis, 4-night trip

10/10 Exceptional

The staff was very friendly. Beautiful property.
richard, 5-night trip

10/10 Exceptional

Enjoy every bit of my stay!
Jeremy William, 5-night trip

8/10 Very good

Property was great very big with a lot to do.
Jessica, 4-night trip

10/10 Exceptional

Excelente over all would stay again
Janely, 7-night trip

10/10 Exceptional

Very nice friendly family hotel. Felt very safe!
Nancy, 6-night trip

10/10 Exceptional

Amazing hotel for a family vacation.
Veronica, 7-night trip

10/10 Exceptional

Ac was perfect indoors
Alejandro, 5-night trip

10/10 Exceptional

Kena was amazing
Feodor, 6-night trip

8/10 Very good

Nice big resort, lots of walking. The beach is absolutely astonishing, beautiful sand, lots of activities. Teen club was a big hit for the kids in the evenings. Good shows. Cupcake cafe was our go everyday.
Jaylene, 10-night trip

6/10 Good

We loved the beach! So beautiful ! Food was great and great shows. . However - Too many restrictions. No bar after dinner. Not allowed in certain areas due to lack of stay status. Music was terrible and so loud in adult area. Not relaxing at all. We had to move rooms due to lack of cleanliness (stained towels, broken door handle, broken bathroom dispensers) and not having king bed as booked. It took 2 days to move room. But new room had beautiful view .
John, 7-night trip

10/10 Exceptional

It’s a great family friendly resort for the price.
Nicolette Marie, 6-night trip