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Hotel Alpenroyal

3.0 star property
Mountain hotel with spa, near Zermatt-Matterhorn Ski Paradise

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alpenroyal

Sauna, hot tub, steam room
Deluxe Double Room with view to the Matterhorn, Balcony or Terrace | In-room safe, desk, free WiFi, bed sheets
Reception
Indoor pool
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Pet-friendly
  • Ski facilities

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Bar/lounge
  • Terrace
  • Reception fireplace
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Terrace
  • Daily housekeeping
  • Lift
  • Cable TV service
  • Indoor swimming pools

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room with view to the Matterhorn, Balcony or Terrace

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room with view to the Matterhorn, Balcony or Terrace

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
In-room safe
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, free WiFi, bed sheets

Economy Double Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
In-room safe
Desk
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room with view to the Matterhorn, Balcony or Terrace

In-room safe, desk, free WiFi, bed sheets

Superior Double Room with view to the Matterhorn, Balcony or Terrace

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
In-room safe
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room with Balcony or Terrace

In-room safe, desk, free WiFi, bed sheets

Standard Double Room with Balcony or Terrace

Highlights

Balcony
Heating
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
In-room safe
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, free WiFi, bed sheets

Standard Single Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
In-room safe
Desk
Daily housekeeping
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (2 adults and 2 children) with Balcony or Terrace

Family Room (2 adults and 2 children) with Balcony or Terrace | In-room safe, desk, free WiFi, bed sheets

Family Room (2 adults and 2 children) with Balcony or Terrace

Highlights

Balcony
Separate sitting area
Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 51 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple Room with balcony or terrace

In-room safe, desk, free WiFi, bed sheets

Triple Room with balcony or terrace

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
In-room safe
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

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includes taxes & fees
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About the area

Map
Riedweg 96, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Zermatt Visitor Center - 11 min walk - 0.9 km
  • Zermatt-Furi Gondola - 15 min walk - 1.3 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Sion (SIR) - 77 min drive
  • Zurich Airport (ZRH) - 105.9 miles/170.5 km
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 11 min walk
  • Zermatt Station - 11 min walk

Restaurants

  • ‪Golden India - ‬10 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬7 min walk
  • ‪Restaurant Bar Manud - ‬9 min walk
  • ‪Fuchs - ‬7 min walk
  • ‪Harry`s Ski Bar - ‬6 min walk

About this property

Hotel Alpenroyal

Hotel Alpenroyal offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the Hot tub makes for a relaxing end to the day. An indoor pool, a sauna and a steam room are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, French, German

At a glance

DONE

Hotel size

    • 31 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • For more details, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of CHF 20 per pet, per day

Policies

This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alpenroyal Zermatt
Hotel Alpenroyal
Hotel Alpenroyal Zermatt
Alpenroyal Hotel Zermatt
Alpenroyal
Hotel Alpenroyal Hotel
Hotel Alpenroyal Zermatt
Hotel Alpenroyal Hotel Zermatt

Frequently asked questions

Does Hotel Alpenroyal offer free cancellation for a full refund?
Yes, Hotel Alpenroyal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Alpenroyal?
Yes, there's an indoor pool.
Are pets allowed at Hotel Alpenroyal?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of CHF 20 per pet, per day.
Is parking offered on site at Hotel Alpenroyal?
Sorry, there's no on-site parking at Hotel Alpenroyal.
What are the check-in and check-out times at Hotel Alpenroyal?
Check-in start time: 3:00 PM; check-in end time: 10 PM. Check-out time is 11 AM.
What is there to do at Hotel Alpenroyal and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Alpenroyal also has an indoor pool and a sauna, as well as a steam room.
What's the area around Hotel Alpenroyal like?
Hotel Alpenroyal is a short 1-minute walk from Zermatt-Matterhorn Ski Paradise and 6 minutes' walk from Zermatt–Sunnegga Funicular.

Hotel Alpenroyal Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Get a room with the view it’s so worth it. We woke up every morning looking at the Matterhorn. Great staff, nice breakfast very comfortable room, good size. Short downhill walk into town and then of course back up after dinner but so worth it for that view. There is an elevator a bit further up the hill you can also take. Hotel has a jitney for your luggage.
Leanne, 3-night romance trip
Verified Expedia guest review

8/10 Very good

The staff were very nice and friendly. Noemi at the front desk is lovely and very polite. Miguel is truly a gentleman and very kind person. He’s always working hard to make us smile!
FLORENCIO, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Had a lovely stay. .staff and breakfast was great Very pretty hotel
Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Albeit this is a 3 star property facilities were good and staff was brilliant.
Natalia, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly and helpful staff. Nice pool and hot tub. Amazing views of the Matterhorn. Great restaurant across the street with great views of the Matterhorn. Hotel will pick you up at train station or taxi garage if you call them for free. Great breakfast.
William, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The view of the Matterhorn/Zermatt is unmatched. Also, there is an elevator at the property next door which eliminates the need to walk up a long hill to get to and from the property. Management offered to shuttle us to the train station when it was time to leave.
Gary, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff was terrific, very nice breakfast, indoor pool, fantastic view of the Matterhorn!
Michael, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Pleasant staff
william, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff and service, great view and terrific amenities. I highly recommend this hotel!
Luke, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Please notice, they have a shuttle from the train station, take it otherwise the walk up is crazy up hill, they have secret lassage to the downtown area which is awesome. Very friendly staff. One thing i did not like knowing that yes the area is crazy safe is that they leave the hotel open 24 hrs no one at the front desk as of 8pm and they tell you to just leqve your key hanging at the reception not protected. Nothing happened but it was still a little concerning
KATARZYNA, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great view of Zermatt.
sean, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Incredible view and room service. Great amenities and location. We can see the Matterhorn, hear church bells tolling and walk to town easily from our room in this beautiful hotel. I brought my mother and father and it was my responsibility to find and book our stay and this hotel made me look very favorable in their eyes. I would recommend this stay to anyone no matter your price range.
Mark, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Wonderful stay and location
Wonderful stay, staff at the hotel are professional and very friendly, always happy to help. Room was comfortable, clean and with a wonderful balcony with view of valley and Matterhorn! Great location and once you check in they will tell you about a very special short cut to get to and from hotel. (Great as hotel is locate hire up but in 10min you are in town with all it has to offer) Excellent location and facilities.
Vanessa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel. Absolutely loved the view from our room! Would definitely stay there again.
Karen, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This place is a magical paradise. You can see the whole city of Zurich from your room. Plus, Matterhorn is right in front of you as soon as you walk out to your balcony.
Lum Haung, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel was very nice and provided a good breakfast to start each day. Shuttle to and from the train station was much appreciated. Our only issue was with the shower which tended to get water all over if you weren't careful.
Daniel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This is a nice hotel up on a hill overlooking Zermatt and the Matterhorn. They offer a pick up service from the train station and an elevator to get you down to river level from their high elevation when you want to walk to town. Convenient to downtown attractions. Good breakfast options and nice staff. Not much in the way of food during the day (Early June 2024). Perhaps it has more options when tourist season is high.
Chris, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Easy access to/from the train station, village center and ski lift/slope. The breakfast is excellent with many options to fill up on for a day on the slopes. The coffee machine is exceptional. I enjoyed the hot tub / steam room to relax after a day on the slopes. The staff is friendly and helpful. As a solo traveler, it is great to have the option to select a smaller room and smaller bed at a good price point.
Jonathan, 3-night trip
Verified Expedia guest review

6/10 Good

The property is not located in the most convenient location. During our stay there was tons of construction around the roads and town. The lift to the hotel was closed from the street access, making it extremely difficult to get to the hotel fir check in with luggage. The taxis are very expensive and twice eere unable to bring us to the hotel entrance. The hotel is very dated in the rooms. The furniture and interior of the rooms is extremely used and cleanliness is below average. It has a great view from balcony, but I think you can find the same view at a better hotel.
William, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff and location. A little bit dated, but that kind of added to the charm. Very clean. Would definitely recommend paying slightly more for a view of the Matterhorn. It is a bit of a trek up the hill and we were out of breath every time we returned to the hotel. Probably good to walk off the fondue though. Taxis are readily available.
John, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay at this hotel in Zermatt! It was very convenient, and the short walk to the village was a breeze. The staff was amiable, welcoming, and supportive. We also had a fantastic view of the Matterhorn from our room balcony! The breakfast included was also very good, and undoubtedly Swiss! Highly recommended!
James, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

I enjoyed my stay overall and was conveniently located in the town.
Justin, 6-night family trip
Verified Expedia guest review

8/10 Very good

Staff was wonderful! The rooms are a little small.
Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked that it had an old world charm, with charming decor, excellent service & easy access to the village. The icing on the cake was the excellent view of the Matterhorn from our room.
Uthra, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We loved the traditional decor, ambiance as well as the design of the Hotel. Spa was great, Staff very friendly and attentive. Will return in Feb 2025. Also will recommend to my friends
Josef, 4-night family trip
Verified Expedia guest review