4/10 Fair
15 Jul 2024
A couple of hours before the check in we received notification that the apt was no longer available and they moved us to another that was further. The person that was bringing the keys decided going somewhere else thus my family was standing outside the property for a while. We needed clean towels after three days and they said we had to tell them two days in advance. The service was mediocre. The property was fine. Clean and easy accessible by taxi or Uber. Other family members also had a bad experience with the same company so I will stay away from them, at least the group operating in Mexico City
Jose
Jose, 4-night family trip
Verified Expedia guest review