Residencial João XXI

3.0 star property
City centre guesthouse within easy reach of Rossio Square

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residencial João XXI

Desk, iron/ironing board, cots/infant beds, rollaway beds
Interior entrance
Interior
Family Room | Desk, iron/ironing board, cots/infant beds, rollaway beds
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Airport transfer
  • Air conditioning
  • Non-smoking
  • Free WiFi
Main amenities
  • Airport shuttle
  • Car hire on-site
  • Front desk safe
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Television
  • Laundry service
  • Lift
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 5 of 5 rooms

Quadruple Room

Highlights

Air conditioning
TV
Private bathroom
Shower/bath combination
Iron/ironing board
Desk
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Single Room

Highlights

Air conditioning
TV
Private bathroom
Shower/bath combination
Iron/ironing board
Desk
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Family Room

Highlights

Air conditioning
TV
Private bathroom
Shower/bath combination
Iron/ironing board
Desk
  • 22 sq m
  • Sleeps 5
  • 5 Single Beds

Triple Room

Highlights

Air conditioning
TV
Private bathroom
Shower/bath combination
Iron/ironing board
Desk
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Double Room

Highlights

Air conditioning
TV
Private bathroom
Shower/bath combination
Iron/ironing board
Desk
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Rua Gomes Freire 179, Lisbon, 1150

What's nearby

  • Marquis of Pombal Square - 12 min walk - 1.0 km
  • Avenida da Liberdade - 12 min walk - 1.1 km
  • Santa Justa Elevator - 3 min drive - 2.1 km
  • Rossio Square - 3 min drive - 1.9 km
  • Castle of São Jorge - 4 min drive - 3.3 km

Getting around

  • Lisbon (LIS-Humberto Delgado) - 19 min drive
  • Cascais (CAT) - 26 min drive
  • Roma-Areeiro Station - 4 min drive
  • Rossio Station - 23 min walk
  • Entrecampos Station - 26 min walk
  • Picoas Station - 7 min walk
  • Anjos Station - 9 min walk
  • Saldanha Station - 12 min walk
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪Honda Ramen - ‬2 min walk
  • ‪AMO Brewery - ‬4 min walk
  • ‪Remi Coffee&Wine - ‬1 min walk
  • ‪Snack-Bar O Degrau - ‬3 min walk
  • ‪Pastelaria Açoreana - ‬1 min walk

About this property

Residencial João XXI

Residencial João XXI puts you in a great location, within a 15-minute walk of Marquis of Pombal Square and Avenida da Liberdade. Also, Rossio Square and Santa Justa Elevator are a short five-minute drive away. Public transportation is only a short walk: Picoas Station is 7 minutes and Anjos Station is 9 minutes.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:30 PM; check-in end time: 10:30 PM
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Off-site parking nearby (EUR 7 per day)
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • Access to nearby health club

Services

  • Tour/ticket assistance
  • On-site car hire
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible
  • Lift
  • Grab bar near toilet

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
  • Destination fee: EUR 2 per person, per night. This fee does not apply to children under 7 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 18 per vehicle (one way)

Children & extra beds

  • Cots/infant beds are available for EUR 5.0 per night
  • Rollaway beds are available for EUR 15.0 per night

Parking

  • Parking is available nearby and costs EUR 7 per day

Policies

This property accepts major credit cards and cash.

Also known as

Residencial João XXI Hostel Lisbon
Residencial João XXI Lisbon
Residencial Joao Xxi Hotel Lisbon
Hostel/Backpacker accommodation Residencial João XXI Lisbon
Lisbon Residencial João XXI Hostel/Backpacker accommodation
Hostel/Backpacker accommodation Residencial João XXI
Residencial João XXI Hostel
Residencial João XXI Lisbon
Residencial João XXI Guesthouse
Residencial João XXI Guesthouse Lisbon

Frequently asked questions

Does Residencial João XXI offer free cancellation for a full refund?
Yes, Residencial João XXI does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Residencial João XXI?
Sorry, pets aren't allowed, but service animals are welcome.
Is an airport shuttle service offered by Residencial João XXI?
Yes, an airport shuttle is available. The charge is EUR 18 per vehicle one way.
What are the check-in and check-out times at Residencial João XXI?
Check-in start time: 4:30 PM; check-in end time: 10:30 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Residencial João XXI?
No, this guest house doesn't have a casino, but Lisbon Casino (8-min drive) is nearby.
What is there to do at Residencial João XXI and nearby?
Residencial João XXI has access to a nearby health club.
What's the area around Residencial João XXI like?
Residencial João XXI is in Lisbon City Center, a short 7-minute walk from Picoas Station and 12 minutes' walk from Marquis of Pombal Square.

Residencial João XXI Reviews

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

6/10 Good

Joycelyn, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great. Shower needs fixing and staff came in mid stay and removed towell
5-night trip
Verified Hotels.com guest review

2/10 Poor

Please be careful to rent a room. Linen,toppers and pillows had a lot of stains, towels very tiny and old windows very dirty. The receptionists very nice and polite, helped us to change a room.
Stanislaw, 3-night family trip
Verified Expedia guest review

2/10 Poor

We got there at 7:30 pm. There's no proper lighting. The lights are sensor and takes awhile to turn on, very unsafe. The cot/bed broken when you seat in the middle. As we enter the room, it's smell Mold. The air from aircon smells so we did not turn it on, so we could not sleep bec. it was really hot. We left the next morning asap and go to another place. We did not expect this. Very inconvenient.
Divina, 5-night family trip
Verified Orbitz guest review

4/10 Fair

I, 1-night trip
Verified Expedia guest review

2/10 Poor

We were in room 408, which had a terrible smell when entering. It took two days to air out and spray air freshener to lessen the stench. After one day, the AC unit started making a very loud noise to the point where couldn’t here normal conversation. It made this noise even when turned off. Had to were earplugs just being there and made sleep difficult. The shower curtain isn’t waterproof and as a result the bathroom floor gets soaked. We asked for the AC to be fixed or a room transfer on day two but the mechanic wasn’t in on the weekend and stated no rooms were available. Finally got a room transfer on day five which was a much better room. We ask for a full or partial refund for the three nights we endured the terrible conditions in room 408.
Brian, 5-night family trip
Verified Expedia guest review

4/10 Fair

barry joseph, 3-night trip
Verified Expedia guest review

4/10 Fair

Room was not cleaned properly, empty plastic bottles and dirty was under the bed. Bathroom was smelly.
Maria, 3-night family trip
Verified Expedia guest review

2/10 Poor

Not worth the price
This place is filthy. The bed sheets had stains on them and visible signs of bed bug residue. We looked under the sheets as we read other reviews of bed bugs and the evidence was there. We left the hotel after about ten mins in the room and booked a much cleaner hotel.
Clayton, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Para quedarse un par de noches, no tuve ningún problema con el cuarto, pero obviamente se necesita más limpieza
Veronica Isabel, 2-night family trip
Verified Expedia guest review

6/10 Good

Claudia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Mohamad, 1-night trip
Verified Expedia guest review

4/10 Fair

The Residential is located in a very nice neighborhood. There are two restaurants besides the hotel with very friendly people, which made a plus to our stay, The front desk lady was such an amazing young lady, ready to help us to solve any problems for which we are very grateful. And the cleaning staff was very polite. There are some negative aspects: the front door is extremely heavy and we did not have instructions to enter, we had to call the front desk from the street. After 10:00pm, the front desk is closed until 10:00am. The room did not have any amenities, only the beds, one towel per person, and liquid soap for the shower.
Maria, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Low price, low quality
Pros: Very good position near the centre. Two bistros next door. One of the lowest prices in town for standard room + private bathroom. Simple check-in process. Cons: very old equipment + electrics, near to quite noisy crossroad, also from the hallway you can hear everything. Official check-in 4:30 p.m. In our case one bed was so squeaky… For low price you get low quality – so simple. Do not try to contact the hotel via messages – no response. The hotel has confusing info about the check-in process; they say there is no front desk.. There is (but not open 24/7). This was actually the best experience of this stay - the young lady at the front desk was very kind, nice, and allowed us to check-in about 4 p.m. but we could keep our luggage in the room even about a hour earlier. Thanks!
Jiri, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Message on front desk said I need to follow instructions sent in an email. However, no email was sent by the property with any instructions and I was unable to check in. Had to spend the night with the family at the airport instead.
Saad, 1-night family trip
Verified Expedia guest review

8/10 Very good

Kenneth, 5-night trip
Verified Expedia guest review

2/10 Poor

There was no communication from the property management at all about how to check-in and receiving the room key. At the premises was no one at all except a few guests who have just arrived at the same time I have and didn't get any information regarding to how to check-in. This premises has no responsibility for up coming to guests, period. Don't you ever think about how to get a refund, they've suckling you dried. Eventually waiting 2 and half hour. I decided to find another hotel instead.
Ron, 3-night trip
Verified Expedia guest review

4/10 Fair

I think the property should rethink it's 16:30 virtual check in policy. Waiting around all day after arriving in Lisbon at 10:00 was very inconvenient. There was no way to leave my luggage there until check in so I had to carry it around all day while jet lagged. The room was very shabby and had dead bugs on the wall, cigarette holes in the blankets, broken showerhead, and broken wall electrical outlets. Price was OK but I would opt to pay more next time to avoid a unacceptable property like this. Expedia should reconsider their relationship.
edmond arthur, 4-night trip
Verified Expedia guest review

4/10 Fair

hotel use to send check in instructions. but they fail to did it. there is no one at reception. in 11 PM one is left on street with no entrance instructions. Anyone can enter the premises, due to door poor condition and no security management. two words: scary place
Tatjana & Sinisa, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Girl on reception was polite. poor hygiene, blankets were cleaned before JOAO XXI was alive!
Tatjana & Sinisa, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Almantas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

They had bed bugs but we couldn’t get a refund and were left very uncomfortable.
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

Pessoal simpático, só não gostei da limpeza nos quartos, que é feita de três em três dias
7-night trip with friends
Verified Expedia guest review

8/10 Very good

The staff was kind. We were able to leave our luggage before and after the check-in and out. Very close to the main attractions
1-night family trip
Verified Hotels.com guest review