6/10 Bagus
18 September 2024
The best thing about the Lord Bute is its staff; they are warm, personable , friendly -really nice people - but sadly not always efficient and on the ball !
They cleaned the room, but forgot to leave towels; so we came back late to a bathroom with no towels and no staff at that time of night to find some for us - we had to phone an emergency number to sort it out.
Breakfast waiter, - one of them - head in the clouds forgot the butter, forgot the toast. Didn't check if we had all we needed. (needs more training )
No fruit juice, no bowls of fruit, no fruit yoghourt.
Bed was comfortable and warm.
Despite the lack of precision and sloppiness in the way it's run I would use it again .
Michael W
Michael W, perjalanan romantis 3 malam
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