Mercure Belgrade Excelsior offers a great location, putting you within a short 10-minute walk of Knez Mihailova Street. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Ivo, which serves international cuisine and is open for lunch and dinner. Other highlights at this eco-friendly hotel include a terrace and a garden.
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children's menu
Toys
Working away
Business centre
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1921
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Lift
Accessible airport shuttle
Handrails in stairwells
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations
Special features
Dining
Ivo – This restaurant specialises in international cuisine and serves brunch, lunch and dinner. A children's menu is available.
Ivo – On-site bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: RSD 160.00 per person, per night for adults; RSD 80.00 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately RSD 1300 per person
Airport shuttle service is offered for an extra charge of RSD 5300.00 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for RSD 2500.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of RSD 3000 per pet, per night
Policies
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Belgrade Excelsior Opening September 2017 Hotel
Mercure Excelsior Opening September 2017 Hotel
Mercure Belgrade Excelsior Opening September 2017
Mercure Excelsior Opening September 2017
Mercure Belgrade Excelsior Hotel
Mercure Excelsior Hotel
Mercure Excelsior
Mercure Belgrade Excelsior (Opening September 2017)
Mercure Belgrade Excelsior Hotel
Mercure Belgrade Excelsior Belgrade
Mercure Belgrade Excelsior Hotel Belgrade
Frequently asked questions
Does Mercure Belgrade Excelsior offer free cancellation for a full refund?
Yes, Mercure Belgrade Excelsior does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Belgrade Excelsior?
Yes, cats and dogs are welcome. There's a charge of RSD 3000 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Belgrade Excelsior?
Sorry, there's no on-site parking at Mercure Belgrade Excelsior.
Is an airport shuttle service offered by Mercure Belgrade Excelsior?
Yes, an airport shuttle is available. The charge is RSD 5300.00 per vehicle one-way.
What are the check-in and check-out times at Mercure Belgrade Excelsior?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon.
What is there to do at Mercure Belgrade Excelsior and nearby?
Mercure Belgrade Excelsior has a garden.
Are there restaurants at or near Mercure Belgrade Excelsior?
Yes, Ivo offers international cuisine.
What's the area around Mercure Belgrade Excelsior like?
Mercure Belgrade Excelsior is in Vracar, a short 10-minute walk from Knez Mihailova Street and 6 minutes' walk from Tasmajdan Park.
Mercure Belgrade Excelsior Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Sep 2024
Gye S
Gye S, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2024
amazing location
Petar
Petar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2024
Staff were very friendly
Frederick
Frederick, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
20 Dec 2023
This property had everything I needed. The Front desk was extremely hospitable, the breakfast team were super helpful and the security was second to none. Alex always made sure my room was nice and neat when I came in from work! :) I would absolutely recommend and stay again
Rosze
Rosze, 18-night trip
Verified Expedia guest review
6/10 Good
3 Oct 2023
3 day tour
Good location. The staff were friendly and helpful.
The rooms though are average. Paper thin walls means you can hear every word for people next to you.
The pillows were also lumpy. Requested and iron which was broken and had split cable making it dangerous.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
25 Sep 2023
Good hotel in city center. Will stay again.
Virginia
Virginia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
24 Sep 2023
Fantastic hotel! The staff are the most friendly and helpful I've ever had the pleasure of meeting, they were extremely helpful and they also prepared a birthday cake for one of my party. If i ever return to Belgrade i will definitely stay at this hotel again. Location wise it was perfect, right next to Serbian Parliament.
Lee Craig William
Lee Craig William, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Aug 2023
Good view, walkable staff friendly
Antonio
Antonio, 1-night romance trip
Verified Expedia guest review
6/10 Good
25 Apr 2023
good location, but Noisy and quality underwhelming
1) NOISY - Although I had a nice room, there was no fan or AC working in the hotel (something about the city does not allow them to turn on until April) so that required that I keep my window at night open so as not to suffocate. Unfortunately, VERY LOUD street. 2) Breakfast is thoroughly uninspired and meager and 3) lack of bottled water avail in the evenings and the mini-bar came with just two cans of soda and a tiny bottle of water that was never replaced.
Paul
Paul, 3-night trip
Verified Hotels.com guest review
6/10 Good
18 Oct 2022
arjald
arjald, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2022
James
James, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jul 2022
I stayed here 3 nights with family and everything was very good. The reception staff were all very helpful, the breakfast buffet was delicious, and location was pretty walkable with bus stops also close by.
Michelle
Michelle, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2022
The place to stay!
Excellent customer service from all staff! Fast check in and check out. Great food. Walking distance to main sights.
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
26 Oct 2021
1. we didnt get wine as promissed at the reservation as a Silver Exclusives
As a valued Silver member, you’ll also get:
1 Free bottle of sparkling wine per stay.
2. i payed tax at the hotel. the price at the order was include tax.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2021
Nice hotel within the city center. No parking possibilities. Breakfast small but ok.
Patrick
Patrick, 2-night trip
Verified Expedia guest review
8/10 Very good
12 Oct 2021
Verified traveller
6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2021
Verified traveller
15-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 Aug 2021
Très bon hôtel
Très bon hotel. Accueil très chaleureux. Chambres spacieuses et confortables. Excellent restaurant. Bonne situation
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Apr 2021
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jan 2021
Priti
Priti, 7-night trip
Verified Expedia guest review
10/10 Exceptional
3 Jan 2021
Wonderfu
Wonderful stay - Marko was a gracious host!
Terry
Terry, 4-night trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2020
Rostislav
Rostislav, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jul 2020
Verified traveller
2-night trip
Verified Orbitz guest review
10/10 Exceptional
12 Dec 2019
the room was the perfect temperature despite the outside temperature hovering just above freezing.