Maitrise Hotel Maida Vale puts you within a 10-minute drive of Marble Arch and Hyde Park. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at CHAIIWALA, which serves Italian cuisine and is open for breakfast, lunch and dinner. This Victorian hotel is also within a short drive of Oxford Street and Kensington High Street. Fellow travellers like that it's only a short walk to public transportation: Kilburn High Road Overground Station is steps away and Kilburn Park Underground Station is 3 minutes.
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Coffee shop
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Travelling with children
Children's menu
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
24-hour fitness centre
Victorian architecture
Accessibility
Wheelchair-accessible
Lift
Room amenities
Be entertained
32-inch LCD TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
CHAIIWALA – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 9.50 for adults and GBP 9.50 for children
Late checkout can be arranged for an extra charge of GBP 20.00
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Quality Hotel Maitrise
Quality Maitrise
Best Western Maitrise Hotel London
Best Western Maitrise Hotel
Best Western Maitrise London
Best Western Maitrise
BEST WESTERN Maitrise Hotel London, England
Maitrise Hotel
Maitrise Maida Vale
Maitrise Hotel Maida Vale - London England
Quality Maitrise Hotel
Maitrise Maida Vale London
Maitrise Hotel Maida Vale Hotel
Maitrise Hotel Maida Vale London
Maitrise Hotel Maida Vale Hotel London
Frequently asked questions
Does Maitrise Hotel Maida Vale offer free cancellation for a full refund?
Yes, Maitrise Hotel Maida Vale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Maitrise Hotel Maida Vale?
Sorry, pets aren't allowed.
Is parking offered on site at Maitrise Hotel Maida Vale?
Sorry, there's no on-site parking at Maitrise Hotel Maida Vale.
What are the check-in and check-out times at Maitrise Hotel Maida Vale?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of GBP 20.00. Express check-out and contactless social distancing and check-out are available.
What is there to do at Maitrise Hotel Maida Vale and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Maitrise Hotel Maida Vale?
Yes, CHAIIWALA offers Italian cuisine.
What's the area around Maitrise Hotel Maida Vale like?
Maitrise Hotel Maida Vale is in Camden, a short 1-minute walk from Kilburn High Road Overground Station. Travellers give top marks for the hotel's prime location.
Maitrise Hotel Maida Vale Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.2/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Very good
8 Nov 2024
Good hotel for business
PHILIP
PHILIP, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
28 Oct 2024
Never ever come to this hotel!
The Customer Service was terrible and left me traumatised. I booked for two nights and received my key card on first night so clearly checked in before midnight. In second night they booked out my room and another guest entered my room whilst zI was semi naked it was traumatising for me. A receptionist came banging on my door to get out the room even though I explained I was booked for two nights and was threatened that they will call the police if I didn't show my ID. I showed my ID and nobody got back to me about the admin error. I had to call reception who explained my booking was accidently deleted and they rebooked my room and they apologised they double booked my room. I had no apology from the receptionist how she banged on my door with a thteatening attitude. I couldn't sleep that night and checked out early as possible. I want a full refund for how I was left terrified and traumatised that someone would enter my room again.I will never come back to this hotel again or recommend it. In all the last 3 decades I have used hotels, I never been treated like this so poorly ever.
Brendalyn Joan
Brendalyn Joan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Good location comfort and price.
Very nice hotel for the price. Very convenient for Wembley as on both overground and Bakerloo lines. Also a short bus journey from Camden Market. The room was air conditioned which is something I wish more hotels did in this country. Staff were friendly. Room was spotless except the air vent could do with a dusting. Some of the fixtures were perhaps a little worn but nothing excessive.
Stephen
Stephen, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
21 Oct 2024
My stay
The room had an awful damp. I couldn’t even open the window as there were no mechanics to do so. It was down the corridor leading up to the door also. Left me feeling quite sick. I did ask for another room and was told there wasn’t one but one could be available on my second day. This was not escalated or relayed back to me. I would not stay again or recommend this Hotel.
Miss Y
Miss Y, 2-night trip
Verified Hotels.com guest review
2/10 Poor
3 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
2 Oct 2024
Don’t walk, run away!!
Awful. My room smelled like mildew. The bed was like a rock. The room looked old and beat up. The cost was too high for such an awful place. My daughter and niece were another room. The AC and towel warmer were also not working. Their room also smelled of mildew. Light over the mirror was broken. Carpet was stained. Time for an overhaul and a major renovation.
Jennifer
Jennifer, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
1 Oct 2024
Squalid useless hotel. And I got bitten by bugs
Faulty lights dirty and problems with door keys - I registered a complaint and there has been no response. In addition I called your company for sending me check in info 24 hours after I booked and while I was in transit suggesting that I needed photo id to access the room - if there are specific requirements, you acknowledge these at the point of booking. I was promised a call back from hotels.com - this has not happened either.
timothy
timothy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Oct 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Sep 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
21 Aug 2024
The hotel is in dying need of an uplift. The bathrooms were rusty, not clean, the curtains held by small threads, old furniture, bad smell in the corridors and the room, the first day my door would not close, also could not use the safe as it was not working, the manager had to take it into his office to keep my valuables while I was out. Nothing happened but I didn’t feel safe at night in the area.
Alejandra
Alejandra, 2-night family trip
Verified Expedia guest review
6/10 Good
18 Aug 2024
Unfortunately apt 115 had fluff balls in corner of room, a broken bin and broken shower. Also no water. With these factors addressed we would have had a better experience.
Louisa
Louisa, 1-night romance trip
Verified Expedia guest review
4/10 Fair
30 Jul 2024
Staff were lovely but the bed was the worst I have ever Slept on. The mattress was way too small and had huge gaps on either side. This mattress was clearly not for two people to sleep on. The air con was also extremely loud and rattled all night.
Kate
Kate, 1-night romance trip
Verified Expedia guest review
2/10 Poor
29 Jul 2024
I made a complaint about my stay due to cleanliness and disturbance caused by hotel staff waking me up at 6am.
I have still not received any fir of response or acknowledgment of my complaint
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Jul 2024
Craig
Craig, 2-night trip
Verified Hotels.com guest review
2/10 Poor
26 Jul 2024
I'm disgusted with the room we stayed in at your hotel. On arrival the toilet would not flush, the drawers were damaged. We couldn't get the air con to work but the receptionist sorted this for us. We had only bath towels and the cleaners had no hand towels either. The kettle was broken and dangerously so. Our first nights sleep was horrendous the pillows were like blocks of wood and is was so hot in the room. I complained to reception the following morning and they said they would give us a different room but we had a concert in Hyde park and would not return until very late. Whilst I was in reception someone had already checked out for to the heat in the room and another lady was complaining. This was my daughter's first visit to London and was so excited to be actually staying in a"proper" hotel. She will remember it, that's for sure but for all the wrong reasons. Disgusting service and 4* you have to be kidding, never again.
Tracey
Tracey, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2024
Nice Stay
Nice stay. Courteous Staff. Good eateries around. Close to tube station. Will return surely
Salman
Salman, 3-night business trip
Verified Hotels.com guest review
6/10 Good
17 Jul 2024
Ok.
Reception was having a referb, so there was building work going on, the rooms arse also in need of a major referb, carpet is ripped and torn in multiple places. Tiny TV that is hard to hear as its boxed in, also says they have a gym, but that's a gym next to door that you needs to pay for.
Lee
Lee, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
16 Jul 2024
Stopover
Good location on Maida Vale in terms of transport. Decent bars & restaurants in area.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Jul 2024
Leonie
Leonie, 1-night trip
Verified Expedia guest review
2/10 Poor
16 Jul 2024
Truly the worst hotel stay I’ve ever had. Windows sealed shut and no air conditioning in the room. A small fan had been brought into the room, however, this only blew out warm air and made the heat in our room even more unbearable. I have attempted to contact the hotel multiple times for a refund and have received nothing back.
Megan
Megan, 1-night family trip
Verified Expedia guest review
2/10 Poor
15 Jul 2024
When I selected the room I was aware that the room had no windows. In this room you felT cramped. Spider webs in the closet. The bathroom was "clean" but the mildew was ridiculous. I took pictures. The bedding was clean. When I was given the room key she said to me, take elevator to the first floor then go through the corridors. Well, it was corridor after corridor, up two steps a couple of more corridors down around 12 steps down the hall to the box they call a room... one more day and I would go bonkers. Horrible experience.
ALEMARIE
ALEMARIE, 2-night family trip
Verified Expedia guest review
4/10 Fair
13 Jul 2024
Niki
Niki, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
2 Jul 2024
Shambles
Arrived to boiling hot room even though reception been to check all in order, asked reception to sort air conditioning as hottest day of year and no openable windows. Assured be ok on my return as was going out for food. On my return was worse! Again got reception up to be told was not working, room was like a sauna. Issued with a pathetic fan that was no help whatsoever. The attitude of reception was a problem, repeating himself saying no other rooms and I wasn't the only one this affected. After zero sleep asked as I left for management to contact me but did not happen. At 11am I rang hotel to be told that If I returned they would exchange rooms so they could clean the sauna to sell to some other poor soul. No apologies, nothing. Parkings a nightmare, areas rough as anything. Avoid at all costs. Did get manager email and sent complaint but heard nothing
Dave
Dave, 2-night trip
Verified Hotels.com guest review
2/10 Poor
30 Jun 2024
We had no air con for the 2 days we were here, the toilet seat was broken. The furniture was damaged, one of the lights was hanging of the wall
John
John, 2-night trip
Verified Expedia guest review
8/10 Very good
29 Jun 2024
The hotel room was tired and in desperate need of a paint job. The bathroom was ok but the shower seal on the screen didn't work so the water from the shower flooded the bathroom floor. The bed was comfy , the room itself would have benefited from having a window that did not require a wedge to allow fresh air in . The do not disturb function on the door is an interesting concept, you can only use this if you are ok with a bright red light shining across the room whilst you try to sleep.
The housekeeping service team were phenomenal, I returned from my day out to find my room immaculate, including fresh towels. I very much appreciated their care.