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Esperanza Hotel

2.0 star property
City centre hotel, steps from Jalan Alor

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Photo gallery for Esperanza Hotel

Hallway
Exterior
Lobby sitting area
Deluxe Double Room | In-room safe, free WiFi
Front of property
In the heart of Kuala Lumpur, Esperanza Hotel offers modern comfort with a 24-hour business center and dry cleaning/laundry services. Connect to in-room WiFi, catch up on current events with free newspapers, and get assistance from multilingual staff.

Reviews

5.2 out of 10

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Room service
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (5)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Triple Room

Family Triple Room | In-room safe, free WiFi

Family Triple Room

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 10 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, free WiFi

Family Quadruple Room

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 11 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free WiFi

Deluxe Double Room

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 10 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Single Bed

Basic Single Room, 1 Single Bed | In-room safe, free WiFi

Basic Single Room, 1 Single Bed

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 2 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi

Standard Double Room

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 10 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, free WiFi

Standard Twin Room

Highlights

Air conditioning
HDTV
Private bathroom
Satellite channels
Daily housekeeping
In-room safe
  • 8 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
No.83, Jalan Bukit Bintang, Kuala Lumpur, 55100

What's nearby

  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Berjaya Times Square - 8 min walk - 0.7 km
  • KLCC Park - 18 min walk - 1.5 km
  • Suria KLCC Shopping Centre - 19 min walk - 1.6 km
  • Petronas Twin Towers - 3 min drive - 2.3 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
  • Kuala Lumpur International Airport (KUL) - 46 min drive
  • Kuala Lumpur KTM Komuter Station - 4 min drive
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Kuala Lumpur Pasar Seni Station - 24 min walk
  • Bukit Bintang Station - 4 min walk
  • Imbi Station - 6 min walk
  • Raja Chulan Station - 9 min walk

Restaurants

  • ‪Cu Cha Restaurant - ‬3 min walk
  • ‪Restoran Sai Woo - ‬1 min walk
  • ‪Oasis Fun Pub - ‬1 min walk
  • ‪Noy Thai Seafood - ‬3 min walk
  • ‪Al Sultan - ‬1 min walk

About this property

Esperanza Hotel

When you stay at Esperanza Hotel, you'll be in a great location, within a short 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Also, Berjaya Times Square and Suria KLCC Shopping Centre are a short five-minute drive away. Public transportation is only a short walk: Bukit Bintang Station is 4 minutes and Imbi Station is 6 minutes.

Languages

Arabic, English, Hindi

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in time ends: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Room service

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Sabrina Golden Hotel
Sabrina Golden Palace
Sabrina Golden Palace Boutique
Sabrina Golden Palace Boutique Hotel
Sabrina Palace Boutique
Sabrina Palace Boutique Hotel
Sabrina Golden Palace Boutique Hotel Kuala Lumpur
Sabrina Golden Palace Boutique Kuala Lumpur
Sabrina Goln Palace Boutique
Esperanza Hotel Hotel
Esperanza Hotel Kuala Lumpur
Esperanza Hotel Hotel Kuala Lumpur

Frequently asked questions

Are pets allowed at Esperanza Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Esperanza Hotel?

Sorry, there's no on-site parking at Esperanza Hotel.

What are the check-in and check-out times at Esperanza Hotel?

Check-in ends: anytime. Check-out time is noon.

What's the area around Esperanza Hotel like?

Esperanza Hotel is in Bukit Bintang, a short 4-minute walk from Bukit Bintang Station and 7 minutes' walk from Pavilion Kuala Lumpur.

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Esperanza Hotel Reviews

Reviews

5.2

4.8/10

Cleanliness

5.8/10

Staff & service

4.8/10

Property conditions & facilities

Reviews

2/10 Poor

かなり汚いです
入り口がわかりにくい。（まあこれはこの近辺のホテルに共通するもの） 階段を上ったら、ちょっとにおう 部屋に入ったら、床がベタベタ。部屋でWi-Fiは入らない。エアコンからもにおいがする。 ロビーのソファーは破れ掛けでぼろぼろ かなり悪いホテルです。おすすめはしません。
2-night trip

4/10 Fair

ロケーション以外は悪いホテル
チェックイン時、予約がが入っていないと言われ、アイパッドで予約画面を見せたところ 英語版を見せろと言われました。やっとチェックイン出来て部屋に入ってトイレを使ったところ 水が止まらなくなりました。再びフロントに行きへｙ水回りの修理を依頼したところ、 直らないので部屋を変えてもらうことになりました。この時20リンギットを要求されました。 翌日朝食をとろうとしたところ有料だというので、チェックアウトしてしまいました。 ここはお勧めできません。
Nobuyuki, 1-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

The only thing about this place is the location. That’s all. The Rest is we’re Bad . There are . Cockroach on all over the please . It’s not clin at all. The only on good gays there heis men is Kamal
Esmaeil, 5-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

2-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

Bilik hotel terlalu sempit..tempah bilik beserta sarapan,tetapi tiada sarapan disediakan
This review was submitted before 2018 and has not been verified.

4/10 Fair

Damp and smelly room
The hotel is located next to the central shopping area of KL, and I never felt inconvenient staying there. If access to the central area is the top priority, at least it will never let you down. So the problem lies in the room condition. Once I got into the hotel, I was welcomed with the smell typical of damp and badly maintained house. Sad to say that It was the same in my room. (Although it might be the problem of entire hotel, and maybe the building itself, as most of the buildings in the block looked pretty old.) Many of the facilities in the room, including air conditioner and hot shower, were not working. It was not the worst hotel that I have stayed so far, but I couldn't help thinking that I got what I paid for.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Hotel is location shopping and food place
Hotel is very old and no upgrade. My room is smell dirty floor and not hot shower unpleasant clean not upgrade. Lousy....
This review was submitted before 2018 and has not been verified.

4/10 Fair

ゆっくりできない
値段安いので寝るだけと思って利用してみました。部屋入った瞬間カビ臭い(;~∧~;)。エクスペディアで掲載されてる写真と随分違う室内。ベッドのスプリングがボコボコ。お湯出ない。排水詰まってる。等など他のレビューでも記載されてるままでした。 それでも値段安いので想定の範囲内でした。ですが朝８時頃からのリフォーム工事の音には耐えられませんでした。昼まで寝たかったのに、、、。
This review was submitted before 2018 and has not been verified.

2/10 Poor

Homeinen rottaluola
Huone pieni ja pahanhajuinen, seinissä hometta ja lemmikkinä pieni iloinen rotta. Sen kanssa oli kiva leikkiä piilosta, ja hän päätti piilotella kylpyhuoneessa. Rotta aiheutti ripulin, mutta pönttö oli ergonominen ja tähän toimeen täysin sopiva. Bangladeshilainen yöllinen häirikkö kävi koputtelemassa ovelle, kun olin alasti suihkussa, joten adrenaliinia ja vaaratilanteita tarjolla seikkailunhaluisille reissaajille. Älä osta ruokaa, sillä pienet vekkulit termiitit mutustelevat ne puolestasi. Ilmastointi toimii, mutta rutisee kuin omat polvet krapulassa, joten tämä saattaa hieman häiritä kauneusuniasi. Seinät hostellissa muistuttavat pahvia, joten tiedät, mitä naapurissasi tapahtuu.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Tiny. Noisy. Dirty.
Awful room. Dirty bathroom. No toilet roll. Tiny. Noisy. Shocking. Accosted in hallway by homosexuals. Guests in hallway with loud video phone conversations & music. Asked for massage in and out of hotel. Damp smell everywhere. Dodgy guests. Dodgy staff. Wore flip flops in shower it was so unclean. Hole in wall spurted dirt when I operated the 'old' shower by mistake. Pitch black box. No window. Freezing aircon, either full on or off. Bed bugs. Disaster.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Location
Hotel is located on good location. But the quality is not worth th e price. The room is not well maintained.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Terrible Hotel
The hotel is FILTHY. The rooms are extremely small. I have to open my bag on the bed. The bed was old. The sink drains onto the bathroom floor, then into the drain-hole. There was hair and stuff from the previous occupant. There is no room service at all. One night the single bulb in the room went out at 9 PM. The receptionist told me nothing can be done until the next morning. I had to grope in the dark all night. The budget hotels in Chungking Mansion in Hong Kong are much better AND cheaper considering that's in Tsim Sha Tsui in Hong Kong.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Paid for 3 nights without staying the room at all. Fee was non-refundable? The room was not clean and the smell of cigars. are all over the room, especially in the bed. Unforgetable experience! Sorry.
This review was submitted before 2018 and has not been verified.

6/10 Good

Secara keseluruhannya baik...Cuma xda housekeeping kemas bilik setiap hari..
This review was submitted before 2018 and has not been verified.

2/10 Poor

Хотели мне предоставить номер без окон. И пахло в нем затхлым из-за этого. после моей претензии номер поменяли. Размеры номера оставляют желать лучшего: примерно 2,3х2,7 м. Жил там 2 суток, уборку номера не сделали, пояснили, что сам виноват, не оставил ключ от номера на ресепшине. Тараканы очень большие в номере, приходилось с ними кровать делить! Не работал вытяжной вентилятор из душа. Ремонт в душевой был сделан отвратительно, можно было бы плитку от следов клея и цемента отмыть! Больше всего поразило ( я жил в номере 201) что кондиционер за моим окном очень сильно накренен и держится на одном креплении из четырех, того и гляди, свалится на головы прохожих. Я сообщил об этом при выезде, но эмоций у персонала этот факт не вызвал. Вайфай отвратительный, ловит не во всем номере, только возле дверей. сооветственно скорость никакая! Но если выйти в коридор и встать под роутером, скорость нормальная. Шум ночного города мешал спать, так как большой зазор между половинками раздвижного окна.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Bad hotelier
The staff gave me room with faulty air conditioning. The hot shower wasn't working.he said that somebody would come an fix the problems but none coming till next day
This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

6/10 Good

위치는초ㅣ고
잘란알로야시장 갈거라면 최고의 위치에요. 여자 혼자 12시까지 야시장에 있다가 숙소가도 될 정도로 2분?3분밖에 안걸려요. 파빌리온도 5분이면 갈 수 있어요. 1층에서 리셉션까지는 엘리베이터가 없는데 앞에 있는 직원들한테 부탁하면 방까지 짐 갖다주고, 다들 엄청 친절해요. 대신 방이랑 화장실이 엄청 작고 조금 더러워요. 첫날에는 조금 힘들었지만 그래도 4일동안 싼 값에 편안하게 지냈어요.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Smelly, dirty
This review was submitted before 2018 and has not been verified.

2/10 Poor

Katastrophal, nie mehr!
Wir hatten wirklich nur niedrige Erwartungen an dieses Hotel, welche dann absolut Horror ausfielen. Bem check-in suchte das Personal etwa 30Minuten unsere Buchung, welche er dann komischerweise auf Whatsapp als screenshot fand. Anstatt ein nichtraucher Zimmer mit Fenster erhielten wir einen fensterloses Räumchen welches miefig nach Rauch roch. Zu dem teilten wir das Zimmer mit grossen Kakalaken. Im Badzimmer schimmelte es stark! Die Lage ist sehr zentral. Trotzdem würde ich dieses "Hotel" niemals weiter empfehlen. Lieber etwas mehr zahlen für ein Hotel oder wie wir als Backpacker ein sauberes Hostel bevorzugen.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Ужас,летящий на крыльях ночи!
Не советовала бы останавливаться там даже на одну ночь...было испорчено впечатление о городе в целом..В номере просто не развернуться,воняет и нечем дышать...слив у раковины не работает..когда моешь руки,вода стекает на пол,но уходит она медленно и получается,что ты стоишь в луже.
This review was submitted before 2018 and has not been verified.

2/10 Poor

suck hotel
tv rosak tidak ditukar. housekeeping pun x ada. toilet berbau. tidak bersih.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Convenient and near to night food market
Room condition was bad. Cockroach was found in toilet and water kept dripping from tap of washing basin. The pillows were smelly.
This review was submitted before 2018 and has not been verified.

2/10 Poor

カビゴンだ～
お湯が出ない。電気がつかない。あまりにも、かび臭すぎ。
This review was submitted before 2018 and has not been verified.

4/10 Fair

Terrible hotel, good location
Location is excellent but hotel was dire. The door lock, tv, hot water service all didn't work. The room was a family room with 2 double beds but so small you could t walk around the beds and couldn't open the door when bags in the room. The linen was clean and beds comfy but rest of room and bathroom filthy. The staff were friendly and let us change rooms to one situated away from the noisy road