valdivia, 807, Natales, Magallanes y la Antártica Chilena
What's nearby
Plaza de Armas - 9 min walk - 0.8 km
Puerto Natales Casino - 13 min walk - 1.2 km
Costanera - 15 min walk - 1.3 km
History Museum - 15 min walk - 1.3 km
Cueva del Milodon - 18 min walk - 1.5 km
Getting around
Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive
Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.6 miles/181.3 km
Restaurants
Alveoli Bakery - 10 min walk
El Asador Patagónico - 10 min walk
Mesita Grande - 13 min walk
La Picada de Carlitos - 9 min walk
Wild Bar - 9 min walk
About this property
Hostal El Refugio
Hostal El Refugio is a great choice for a stay in Natales. Free perks include WiFi and self-service breakfast daily between 6:00 AM and 10:00 AM.
At a glance
DONE
Hotel size
5 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
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Special check-in instructions
The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free self-service breakfast each morning 6:00 AM–10:00 AM
Services
Front desk (limited hours)
Tour/ticket assistance
Facilities
Communal living room
Lockers available
Accessibility
Hand-held shower heads
Magnifying mirror
Room amenities
Home comfort
Heating
Freshen up
2 bathrooms
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Food and drink
Fridge
Microwave
Stovetop
Oven
Cookware, dishes and utensils
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hostal El Refugio Natales
Hostal El Refugio Hostel/Backpacker accommodation
Hostal El Refugio Hostel/Backpacker accommodation Natales
Frequently asked questions
Are pets allowed at Hostal El Refugio?
Sorry, pets aren't allowed.
Is parking offered on site at Hostal El Refugio?
Sorry, there's no on-site parking at Hostal El Refugio.
What are the check-in and check-out times at Hostal El Refugio?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 10:00 AM.
Is there an on-site casino at Hostal El Refugio?
No, this hostel doesn't have a casino, but Puerto Natales Casino (16-min walk) is nearby.
What's the area around Hostal El Refugio like?
Hostal El Refugio is in the heart of Natales, a short 13-minute walk from Plaza de Armas and 16 minutes' walk from Puerto Natales Casino.
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Reviews
Hostal El Refugio Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Amenities
10
Staff & service
9.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
13 Jan 2026
Nice and friendly
My
My, 2-night trip
Verified
10/10 Exceptional
2 Jan 2026
Could not have had any better service. The breakfast was ready by 6:00 and everything was sensible and plenty.
Jordi
Jordi, 4-night trip
Verified
8/10 Very good
27 Dec 2025
The breakfast is provided, and you can use the kitchen before 10pm. The room is warm and cozy. The space is limited but totally works.
Jianxiong
Jianxiong, 4-night trip
Verified
10/10 Exceptional
12 Mar 2025
Couldn't be better!
A hidden gem in Puerto Natales. Clean environment, great location, and amazing breakfast. Very well taken care of!
Jose Fernando
Jose Fernando, 3-night trip
Verified
10/10 Exceptional
22 Apr 2025
Hostel El Refugio had all the comforts of home including a warm hearty breakfast every morning, comfortable beds with fresh linens in a private room, and private bathrooms. My visit was during fall when temps were colder. The hostel was always warm after a day outdoors. The owner Luis was very kind and accommodating, making sure you have everything for a perfect visit.
Ashley
Ashley, 6-night trip
Verified
8/10 Very good
11 Feb 2026
I could check-in a little earlier, which was great after a night flight. The wifi is strong and stable, kitchen area is spacious. My bed was very comfortable. I slept great.
Like many places in Chile, things seem to be built quickly and with cheap materials. Things that didn’t affect my comfort but for example, the soap distributor in the shower doesn’t work well.
As far as safety and location, it’s very good, staff is nice and welcoming.
Samuel
Samuel, 1-night trip
Verified
8/10 Very good
13 Jan 2026
Nice and friendly
My
My, 1-night trip
Verified
10/10 Exceptional
21 Apr 2025
Lugar simples, mas bem localizado, boas roupas de cama e atendimento bom.
Monica
Monica, 1-night trip
Verified
8/10 Very good
1 Apr 2025
Simples, confortável, eficiente
A acomodação é simples, porém super eficiente. Quarto muito confortável, assim como a cama. Café da manhã é bastante bom e os banheiros, embora compartilhados, estão sempre limpos e bem cuidados
Victor
Victor, 3-night trip
Verified
10/10 Exceptional
25 Jan 2025
Es war alles toll, neue saubere Einrichtung freundlicher Empfang. Bestes Frühstück in ganz Chile. Rundum Klasse Schade hatte nur 4 Tage. Das Bild entspricht nicht dem was man vorfindet. Es war viel schöner eingerichtet.