hotel Nova doo Neum

Property class: 3.5
Beachfront hotel in Neum with restaurant, beach bar

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Enjoy your visit to Neum with a stay at hotel Nova doo Neum. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a beach bar, a terrace and a garden.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant
The current price is Rp1.672.858
Rp2.079.837 total
includes taxes & fees
27 Oct - 28 Oct

Room options

Deluxe Double or Twin Room, Balcony, Sea View

  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
7 Primorska, Neum, 88390

What's nearby

  • beach near Neum - 2 min walk - 0.2 km
  • beach near Ulica Ruđera Boškovića - 5 min walk - 0.5 km
  • beach near Ulica kralja Tomislava - 10 min walk - 0.9 km
  • Water Polo Court - 11 min walk - 1.0 km
  • Neum Beach - 2 min drive - 2.6 km

Getting around

  • Mostar (OMO-Mostar Intl.) - 83 min drive
  • Capljina Station - 45 min drive
  • Ploce Station - 48 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Deak Coffee & Wine Bar - ‬16 min drive
  • ‪Caffe Bar Lungo Mare, Neum - ‬8 min walk
  • ‪Winery Rizman - ‬19 min drive
  • ‪Konoba Feral - ‬22 min drive
  • ‪Marinero Caffe Pizzeria - ‬16 min walk

About this property

hotel Nova doo Neum

  • Enjoy your visit to Neum with a stay at hotel Nova doo Neum. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include a beach bar, a terrace and a garden.

At a glance

Hotel size

    • 45 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 9:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

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Reviews

hotel Nova doo Neum Reviews

7.4

Good

8.8

Cleanliness

6.8

Amenities

7.4

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Very clean, staff very helpful and excellent location.
Verified review

8/10 Very good

Great location, right on the coast with easy access to the sea for swimming, chairs on the terrace and beach towels on request (but I noticed other guests didn’t seem to know and we were using their own). I didn’t check the rooftop swimming pool, because the sea is so amazing around here. Most rooms seem to have brilliant views. And there’s a great restaurant next door down by the water. The bed was comfortable though the air-conditioning was ineffective. Breakfast was a little underwhelming But adequate.
Verified review

4/10 Fair

I am incredibly disappointed with our stay at Hotel Nova. For the price charged, the food, rooms, and service fell completely short of expectations. More importantly, we experienced serious safety and management issues. During our stay, the shower suddenly surged to a scalding temperature, burning our five-year-old daughter badly enough to reduce her to tears. I experienced the same issue, which left my skin aching for two days. When we brought this safety hazard to management's attention, we were met with outright defensiveness. The manager accused us of lying, stating it was "impossible." When I stood my ground, the male manager refused to continue speaking with me and demanded to speak to my husband instead, a shockingly outdated and disrespectful response. To "compensate" for a severe safety issue and terrible service, they offered a mere 10% discount on a €90 dinner bill. The photos online are highly misleading. One of our booked rooms was below ground level directly underneath the parking lot. We couldn't open the window due to the heavy smell of gasoline. The pool is much smaller than it appears online. Additionally, the Wi-Fi was incredibly unreliable. Btw the parking is not free, even though is seems like it on their website. Neum is a beautiful destination, but I strongly advise looking at other hotels nearby. Hotel Nova relies on shiny marketing, but the reality is a lack of basic safety, poor facilities, and unacceptable customer service.