Hotel Romantica

3.0 star property
Mountain hotel with bar/lounge, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Romantica

Front of property
Lobby lounge
Front of property
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Living area | Flat-screen TV
Classic Double Room | 1 bedroom, down duvets, in-room safe, desk
Nestled in the heart of Zermatt City Centre, Hotel Romantica offers a warm welcome with its free breakfast buffet, inviting garden and charming bar. With helpful multilingual staff and convenient amenities like luggage storage and an elevator, you can unwind on the picturesque terrace or stay connected with in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Ski facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Ski storage
  • Bar/lounge
  • Train station pick-up service
  • Terrace
  • Garden
  • Front desk safe
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 8 of 8 rooms

Romantica Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Flat-screen TV
Down duvet
Separate bedroom
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Comfort Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Down duvet
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

Romantic Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Select Comfort bed
Separate bedroom
Down duvet
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Select Comfort bed
Down duvet
Separate bedroom
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Down duvet
Separate bedroom
Select Comfort bed
Private bathroom
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Down duvet
Separate bedroom
Private bathroom
Hairdryer
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Cozy Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Heating
Flat-screen TV
Down duvet
Separate bedroom
Select Comfort bed
Private bathroom
  • 13 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Heating
Flat-screen TV
Down duvet
Separate bedroom
Hairdryer
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Map
Chrum 21, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Train station pickup (surcharge)

Restaurants

  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬3 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬2 min walk
  • ‪Stefanie's Creperie - ‬2 min walk

About this property

Hotel Romantica

Hotel Romantica offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. Guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and cross-country skiing, and free perks include WiFi and buffet breakfast daily between 7:30 AM and 11:30 AM. Other features include a bar/lounge, a terrace and a garden. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

Danish, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish

More about this property

VISIBILITY

At a glance

Hotel size

    • 15 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 9:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Train station pickup from 2:00 PM to 7:00 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–11:30 AM
  • Bar/lounge

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Lift

ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

HELP_OUTLINE

Frequently asked questions

Does Hotel Romantica offer free cancellation for a full refund?

Yes, Hotel Romantica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Romantica?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Romantica?

Sorry, there's no on-site parking at Hotel Romantica.

What are the check-in and check-out times at Hotel Romantica?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Hotel Romantica and nearby?

During the winter, enjoy nearby recreation such as ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Hotel Romantica also has a garden.

What's the area around Hotel Romantica like?

Hotel Romantica is in Zermatt City Centre, a short 6-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Matterhorn Museum.

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Hotel Romantica Reviews

Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Breakfast
Towns
Train station
View
Gardens
Family friendly
Walking

What guests liked

  • Breakfast was plentiful, delicious, and often served with a personal touch, with many guests praising the variety and quality of the meal. (19 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

What a great and beautiful hotel I completely enjoyed my visit.. great staff and hospitality with a hot and cold breakfast with fresh coffee served to your taste.. I will definitely return next year..
ANTHONY, 2-night trip

10/10 Exceptional

Wonderful BnB

It's really a family owned and operated B n B, and they are wonderful. Great breakfast every morning and extremely helpful with guidance on Zermatt, from skiing to renting, to dining, to shopping. We can't wait to come back in the summer and stay there again
Michael, 6-night trip

10/10 Exceptional

Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Zach, 3-night trip

10/10 Exceptional

Very good hotel and staff are very nice. And the breakfast is delicious too.
Yuk Wa, 2-night trip

10/10 Exceptional

Thoroughly recommend staying at Hotel Romantica. Owners Thor & Michelle were such wonderful hosts and really made us feel comfortable & welcome. Room was very nice, spotlessly clean, comfortable bed, and very cozy. Breakfast was outstanding. Location was perfect & easy to walk to restaurants, shops, etc. One of the best hotel stays I have had. If I return to Zermatt I would definitely stay here again.
Elizabeth, 3-night trip

10/10 Exceptional

Wonderful owner and staff.
MARK, 2-night trip

10/10 Exceptional

Thor and Michele provide a lovely room and filling breakfast. The hotel is central to Zermatt and there are many dining options nearby. Homey environment and a great value for visiting the Matterhorn paradise.
Candace, 2-night trip

10/10 Exceptional

Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stuart, 2-night trip

10/10 Exceptional

A Perfect Stay – Like a Home Away from Home!

We had the most wonderful experience staying at this charming hotel. From the moment we arrived, we were welcomed with warm smiles and genuine hospitality. The owner go above and beyond to make sure every guest feels at home, and it truly shows in every detail. The room Junior suite was spotless, cozy, and thoughtfully decorated, offering both comfort and a touch of local charm. The breakfast was a highlight—fresh, delicious. The location was also perfect, close to local attractions yet peaceful enough for a relaxing getaway. What truly sets this hotel apart is the personal touch. The staff treated us like family, offering great recommendations and ensuring we had everything we needed. If you’re looking for a place that combines comfort, authenticity, and outstanding service, this is it. We can’t wait to return!
Jaquelina, 1-night trip

10/10 Exceptional

Absolutely amazing!! We loved it!! Great location, clean, amazing staff!!!
Thomas, 3-night trip

10/10 Exceptional

Excellent hotel

Hotel Romantica is a thoroughly delightful and pleasant place to stay. I expect I will be staying there again.
Thomas, 4-night trip

10/10 Exceptional

Beautiful place
Gary, 1-night trip

10/10 Exceptional

The couple that run this hotel are so sweet and accommodating. Can’t say enough good things about this hotel. Just charming!
paul, 2-night trip

10/10 Exceptional

Hotel Romantica was simply wonderful.
Samuel, 5-night trip

10/10 Exceptional

Great location, Great hotel, incredible staff. A truly enjoyable experience. I wish I could give it 10 stars.
scott, 2-night trip

10/10 Exceptional

Gem in the heart of Zermatt

Had a great 3 night stay in August, the hotel couldn't be better located, and has a lovely charm with a really cool garden, the owners Thor and Michelle are extremely friendly and welcoming and the breakfast buffet was excellent. I would highly recommend to anyone looking for a nice personable stay in stunning Zermatt.
Dylan, 3-night trip

10/10 Exceptional

A Gem of a Hotel in Zermatt

Very friendly and comfortable hotel. Nice large room with good views. Not too large or too small. Owners are wonderful and caring people.
Robert, 3-night trip

10/10 Exceptional

This is the most beautiful bed and breakfast I’ve ever stayed at! Thur and Michelle were very welcoming and made our stay that much more enjoyable. The rooms were very charming with great views. They even included breakfast which was very delicious!
Sharmin, 2-night trip

10/10 Exceptional

We had the best personal service at this beautiful chalet small hotel from owners, Michele and Thor! They greeted and treated us as if we were family! The beautiful flowery entrance is gorgeous. We loved it!
Virginia, 2-night trip

10/10 Exceptional

Excellent Staff, The Manager was very helpful and very cooperative. Provided help on planning the sight seeing and options available. Excellent view from balcony. Breakfast on the house and is excellent. I would definitely recommend this Hotel.
Kondala, 3-night trip

10/10 Exceptional

Felt like home. Everyone who works there is wonderful. Gave us tons of advice about the area. Great breakfast. Beautiful hotel so well decorated and gorgeous garden. We loved it!
Moustafa, 2-night trip

10/10 Exceptional

staff was friendly and helpful. great views of Zermatt.
Donald, 4-night trip

10/10 Exceptional

Our hosts were wonderful. Beautiful place steps from the center of town.
Jose, 2-night trip

10/10 Exceptional

Everything about the Hotel Romantica was perfect. So welcoming and helpful in getting us orientated for skiing and everything else. Great location too.
Paulette, 6-night trip

10/10 Exceptional

It’s in a perfect location. Walkable to a ton of restaurants but off the main drag so you have some quiet. Walkable to the train station and ski lifts. Beautiful Mountain views from the rooms!