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Mandarin Oriental, Guangzhou

5.0 star property
Luxury Guangzhou hotel with full-service spa, connected to a shopping centre

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Photo gallery for Mandarin Oriental, Guangzhou

50-inch LCD TV with satellite channels, TV
Exterior
Café
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional
Located near the vibrant Canton Fair Complex, Mandarin Oriental, Guangzhou offers a luxurious retreat with a poolside bar and Michelin star rated meal. Relax at the onsite spa or explore the shopping mall on site while staying connected with in-room WiFi. Guests praise helpful staff.

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Parking available
  • Spa
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
The current price is Rp2.950.102
Rp3.439.814 total
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier)

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 King Bed (Premier)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Mandarin, Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Mandarin, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 1 King Bed

Lounge

Club Deluxe, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Single Beds

Lounge

Club Deluxe, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed (Executive)

Lounge

Club Suite, 1 King Bed (Executive)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Club Room, 1 King Bed

Lounge

Mandarin, Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Seasons Guangzhou

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 477 reviews
The price is Rp3.653.377
Rp4.259.837 total
includes taxes & fees
18 May - 19 May
Four Seasons Guangzhou
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About the area

Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Taikoo Hui - 6 min walk - 0.6 km
  • Grandview Mall - 7 min walk - 0.6 km
  • Tianhe Stadium - 8 min walk - 0.7 km
  • Canton Tower - 5 min drive - 6.1 km
  • Canton Fair Complex - 10 min drive - 9.0 km

Getting around

  • Baiyun International Airport (CAN) - 49 min drive
  • Foshan (FUO-Shadi) - 51 min drive
  • Shiguanglu Station - 20 min drive
  • Guangzhou Railway Station - 20 min drive
  • Guangzhou East Railway Station - 25 min walk
  • Shipaiqiao Station - 7 min walk
  • Tianhe Sports Center Station - 10 min walk
  • Tianhenan Station - 17 min walk

Restaurants

  • ‪Jiang By Chef Fei - ‬4 min walk
  • ‪Wagas - ‬6 min walk
  • ‪The Taikoo Lounge - ‬3 min walk
  • ‪翡翠拉麵小籠包 - ‬5 min walk
  • ‪华辉拉肠 - ‬2 min walk

About this property

Mandarin Oriental, Guangzhou

When you stay at Mandarin Oriental, Guangzhou, you'll be within a 10-minute drive of Beijing Road Pedestrian Street and Canton Fair Complex. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Jiang by Chef Fei, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Shipaiqiao Station is 7 minutes and Tianhe Sports Center Station is 10 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 263 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 5 kg per pet)*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting rooms
  • Conference space (18729 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 203
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 152
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bath
  • Visual fire alarm
  • Step-free path to entrance

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Jiang by Chef Fei – This restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating.
Ebony – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Mandarin Cake Shop – On-site delicatessen. Open daily.
The Loft – This bar specialises in international cuisine. Open daily.

Awards and affiliations

Mandarin Oriental, Guangzhou is listed in the 2015 Condé Nast Traveller Hot List.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per night

Pets

  • Pets are allowed for an extra charge of CNY 816.2 per pet, per stay

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.

Also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Does Mandarin Oriental, Guangzhou offer free cancellation for a full refund?

Yes, Mandarin Oriental, Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental, Guangzhou?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Mandarin Oriental, Guangzhou?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of CNY 816.2 per pet, per stay. Food and water bowls and litter trays are available.

Is parking offered on site at Mandarin Oriental, Guangzhou?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Mandarin Oriental, Guangzhou?

Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Express check-out is available.

What is there to do at Mandarin Oriental, Guangzhou and nearby?

Mandarin Oriental, Guangzhou has a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.

Are there restaurants at or near Mandarin Oriental, Guangzhou?

Yes, there are 3 on-site restaurants, featuring al fresco dining, Chinese cuisine and garden views.

What's the area around Mandarin Oriental, Guangzhou like?

Mandarin Oriental, Guangzhou is in Tianhe, a short 7-minute walk from Shipaiqiao Station and 6 minutes' walk from Taikoo Hui.

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Mandarin Oriental, Guangzhou Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location

What guests liked

  • Breakfast was of fantastic quality. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Incredible value for TOP NOTCH 5 star hotel

Excellent service and vibe! Will stay again for sure!
Cary, 1-night trip

8/10 Very good

Location is good, staff is polite
Yiu Cheong, 2-night trip

10/10 Exceptional

Best hotel in Guangzhou

Best location, best service and the room is perfect. One of the best hotel I ever stayed.
2-night trip

10/10 Exceptional

hotel's rooms are spacious and comfortable like the cleanliness of the hotel staff are very friendly it was a wonderful stay
Ken, 4-night trip

10/10 Exceptional

Nice design & great service
Alejandro, 8-night trip

10/10 Exceptional

Very nice and clean hotel
Shirin, 1-night trip

10/10 Exceptional

There’s a big shopping mall next to the hotel and a tube station underground.
Judy, 2-night trip

10/10 Exceptional

The guys at conciage Chase.. ( met him a few years back, always gave a wonderful reception… Will always stay at MO when i visit the city..
Ken Yin sang, 3-night trip

10/10 Exceptional

Well-located, beautiful rooms, great service and dining options.
Ana Melissa, 4-night trip

10/10 Exceptional

Great full
Moussa, 2-night trip

10/10 Exceptional

Convenient location, friendly staff and rooms are comfortable.
Leung Wai Andrew, 3-night trip

8/10 Very good

hotel facilities and room are very good...
Joseph, 5-night trip

10/10 Exceptional

Very impressive property…. Service is excellent, and breakfast spread is very good. My only disappointment was that it was a very short stay and could not enjoy more facilities such as the spa and fitness centre. Guess the next time
Jeetesh, 2-night trip

10/10 Exceptional

Good experience
Christy, 4-night trip

10/10 Exceptional

Layout of the room is perfect, convenient to use and the hotel provided a lot of drinking water.
Jaime Yuk Ping, 4-night trip

10/10 Exceptional

They treated me like I mattered and made me feel like I belong.. as a road warrior in business in Asia to be treated like that after a hard week is truly welcoming
Chris, 1-night trip

10/10 Exceptional

Excellent location and nice hotel

Nice, clean and modern hotel. Excellent location connected to shopping center . Friendly staff. sure will go there again.
Abdulmohsen, 2-night trip

8/10 Very good

False Eyelashes found in bathroom

Overall the hotel is cozy and spacious. Beddings are comfy. But I found a used false eyelashes on the wall in the bathroom... I guess it was from guests previously staying... I've told the hotel and they offered late check in and clean up the room again... but still after the cleaning the eyelashes are still there... Breakfast with a lot of variety but the taste is just average. Overall the stay is pleasant.
1-night trip

6/10 Good

Traffic jam there all the time
Anita, 3-night trip

10/10 Exceptional

Very clean and good service
Alberto, 4-night trip

10/10 Exceptional

Fan-tastic

An excellent experience from check in to check out. I am definitely a fan now
Adrian, 1-night trip

10/10 Exceptional

Fantastic
ROBERT, 2-night trip

6/10 Good

Nice hotel but bad service
LIhua, 2-night trip

10/10 Exceptional

Best hotel in the area, hands down. The staff can remember me and my favorite drinks and/or food so that each time when I enter the Club, they know what I need. Also the books selection in the Club are the best among all five-star hotels in the area. Each time when I come in to the hotel, I feel like coming home. Best of the best!
Fan, 2-night trip

8/10 Very good

Great hotel next to world class mall for high end shopping food, only negative was morning buffet, 3 star at best and a disappointment given hotel brand.
Byron, 4-night trip