At Novotel London Brentford, you'll be within a 10-minute drive of Thames River and Royal Botanic Gardens, Kew. Guests can take a dip in the indoor pool or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. A bar/lounge, a fitness centre and a sauna are other highlights at this eco-friendly hotel. Fellow travellers say great things about the helpful staff and location.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
202 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Local/corner shop
What to do
Beach nearby
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (2960 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness centre
An indoor pool
Sauna
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 91
Wheelchair-accessible path of travel
Wheelchair-accessible parking
6 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchairs available on site
Hand-held shower heads
Height-adjustable showerheads
Visual fire alarm
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Elements – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 21 to 21 per person
Renovations and closures
The following facilities are closed on Sunday, Friday and Saturday:
Indoor pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self-parking costs GBP 15 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Brentford Novotel
London Brentford
Novotel Brentford
Novotel Brentford London
Novotel London Brentford
Novotel London Brentford opening June 2014
Novotel London opening June 2014
Novotel London opening June 2014 Hotel
Novotel London opening June 2014 Hotel Brentford
Novotel London Brentford Hotel
Novotel London Brentford Hotel
Novotel London Brentford Brentford
Novotel London Brentford Hotel Brentford
Frequently asked questions
Does Novotel London Brentford offer free cancellation for a full refund?
Yes, Novotel London Brentford does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel London Brentford?
Yes, there's an indoor pool.
Are pets allowed at Novotel London Brentford?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel London Brentford?
Yes. Self-parking costs GBP 15 per night. Motorhome/coach/lorry parking and electric car charging are available.
What are the check-in and check-out times at Novotel London Brentford?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel London Brentford and nearby?
Novotel London Brentford has an indoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Novotel London Brentford?
Yes, there's an on-site restaurant, Elements.
What's the area around Novotel London Brentford like?
Novotel London Brentford is a short 8-minute walk from Brentford Station and 10 minutes' walk from Thames River. Travellers say that the hotel is in a great location.
Novotel London Brentford Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Dec 2024
olivia
olivia, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
john
john, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Dec 2024
Ashley
Ashley, 2-night trip
Verified Hotels.com guest review
8/10 Very good
9 Dec 2024
Hotel was nice but service wasn’t great
Hotel was lovely however the service wasn’t great, slow and the staff in the restaurant/bar area looked very unhappy.
Andrew
Andrew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Loyal and committed customer
Have lost count of the number of stays- fabulous friendly fun - great choice for kids in menu and not all junk . Pool very good. Cannot recommend it enough .
Charles
Charles, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Anthony
Anthony, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Gail
Gail, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Nov 2024
I did not stay due to being unable to get Uber from twickenham
Samantha
Samantha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Micah
Micah, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 Nov 2024
Stay was very brief but comfortable
Roger
Roger, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 Nov 2024
Nick
Nick, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Emi
Emi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Leigh
Leigh, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Weekend break.
Was given room upgrade on arrival. The room was clean and well appointed it was close to lift which was an advantage as need walking stick. Although room overlooked motorway it was very quiet. Breakfast was very diverse and suitable for all tastes and very good value. Staff were very efficient and helpful in most cases only one member let them down. So all in all a very good weekend and would recommend this hotel.
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Paula
Paula, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Great family stay, staff where great with the kids
Cameron
Cameron, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Great hotel
Brentford has changed hugely over the last 10 years and this hotel is very good.
Perfect location for Heathrow and exploring west london
Peter
Peter, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Abigail
Abigail, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Darren
Darren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Joe
Joe, 4-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Good comfortable
Much better and quite night sleep now I was put on the 6th floor. Was nice to be eventually placed in a different room from 113. thanks for listening.
Leon
Leon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Abigail
Abigail, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
S
S, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
Room change
I seem to get put in same room 113. Smelt a little sweaty. Considering i stay most Sunday evenings, i was looking for a better room.