Downtown Cuenca's Hotel Presidente by NASS offers a warm welcome with English breakfast, daily manager's reception, and a cozy library. Indulge in dinner at Los Faroles or unwind with WiFi and dry cleaning services. The helpful staff has left a lasting impression on previous guests.
Reviews
7.47.4 out of 10
Good
Popular amenities
Bar
Airport transfer
Pet-friendly
Non-smoking
Free breakfast
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Room service
24-hour business centre
Business centre
Airport shuttle
Area shuttle
24-hour front desk
Library
Front desk safe
Laundry service
Self-serve laundry
For families (6)
Children stay free
Rollaway/extra beds
Premium TV channels
Daily housekeeping
Laundry facilities
Lift
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Double Room, 1 Bedroom, Private Bathroom, City View
Standard Double Room, 1 Bedroom, Private Bathroom, City View
Highlights
Soundproofed
Flat-screen TV
Renovated in 2014
Premium bedding
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
28.0 sq m
City view
Sleeps 3
1 Double Bed OR 1 Single Bed
View all photos for Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View
Superior Quadruple Room, 2 Bedrooms, Connecting Rooms, City View
Highlights
Soundproofed
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Renovated in 2014
Premium bedding
Down duvet
Private bathroom
28 sq m
City view
Sleeps 6
1 Double Bed OR 3 Single Beds
View all photos for Standard Room, 1 Double Bed, City View
Standard Room, 1 Double Bed, City View
Highlights
Soundproofed
Flat-screen TV
Renovated in 2014
Premium bedding
Down duvet
Private bathroom
Hairdryer
Rainfall showerhead
14 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Superior Room, 1 King Bed, City View
Gran Colombia 6-59 y, Presidente Borrero, Cuenca, Azuay
What's nearby
Plaza Rotary Market - 3 min walk
Calderon Park - 3 min walk
New Cathedral of Cuenca - 5 min walk
Río Tomebamba & Calle Larga - 9 min walk
Alejandro Serrano Aguilar Stadium - 18 min walk
Getting around
Cuenca (CUE-Mariscal Lamar) - 5 min drive
Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 79.9 miles/128.6 km
Luis Cordero (Hermano Miguel) Station - 1 min walk
14n - Antonio Borrero Station - 3 min walk
Gaspar Sangurima Tram Station - 5 min walk
Terminal Terrestre Station - 17 min walk
Unidad Nacional Tram Station - 23 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Negroni - 5 min walk
El Confesionario - 5 min walk
Balcon Quiteño - 4 min walk
cositas - 4 min walk
Raymipampa - 4 min walk
About this property
Hotel Presidente by NASS
Located just 1.5 mi (2.3 km) from the airport, Hotel Presidente by NASS offers a shuttle during limited hours. The sports bar is a great place to grab a drink, and guests looking for a bite to eat can visit Los Faroles, which serves breakfast and dinner. The property is only a short walk to public transportation: Gaspar Sangurima Tram Station is 5 minutes away.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
70 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets stay for free (dogs only)
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 328 ft (USD 12.20 per day)
Transfers
Airport shuttle during limited hours*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7 AM–10 AM
Restaurant
Bar/lounge
Free daily reception
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's menu
Working away
24-hour business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Television in common areas
Banquet hall
Accessibility
Lift
Area rugs in room
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Sleep well
Down duvet
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Los Faroles – This restaurant serves breakfast and dinner. A children's menu is available.
Manhattan Bar – On-site sports bar. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge
Local area shuttle service is offered for an extra charge
Children & extra beds
Cots/infant beds are available for USD 15.0 per night
Rollaway beds are available for USD 15.0 per night
Parking
Parking is available nearby and costs USD 12.20 per day (328 ft away)
Policies
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Hotel Presidente Cuenca
Presidente Cuenca
Hotel Presidente
Hotel Presidente by NASS Hotel
Hotel Presidente by NASS Cuenca
Hotel Presidente by NASS Hotel Cuenca
Frequently asked questions
Does Hotel Presidente by NASS offer free cancellation for a full refund?
Yes, Hotel Presidente by NASS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Presidente by NASS?
Yes, dogs stay free.
Is an airport shuttle service offered by Hotel Presidente by NASS?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Presidente by NASS?
Check-in start time: 2 PM; check-in end time: 3 AM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Are there restaurants at or near Hotel Presidente by NASS?
Yes, there's an on-site restaurant, Los Faroles.
What's the area around Hotel Presidente by NASS like?
Hotel Presidente by NASS is in Downtown Cuenca, a short 5-minute drive from Cuenca (CUE-Mariscal Lamar) and 3 minutes' walk from Plaza Rotary Market.
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Hotel Presidente by NASS Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Dec 2024
Very clean rooms and friendly staff.
William
William, 11-night trip
8/10 Very good
18 Feb 2023
It’s a nice enough place with great staff , clean spacious rooms, decent breakfast. Very good location within easy walk to shopping, restaurants, etc.
Only issue was inconsistent hotwater in shower and basin
Mark
Mark, 3-night trip
6/10 Good
12 Jan 2025
Fatal, los manteles en el restaurante del noveno piso, se mostraban sucios y arrugados.
Verified traveller
3-night trip
10/10 Exceptional
16 Dec 2024
William
William, 3-night trip
6/10 Good
23 Oct 2024
Se iba la luz y no tenían generador
Andres
Andres, 1-night trip
6/10 Good
22 Oct 2024
Helma
Helma, 4-night trip
10/10 Exceptional
19 Mar 2023
FADUA
FADUA, 3-night trip
2/10 Poor
13 Mar 2023
terrible servicio
cuando llegamos a Cuenca el hotel estaba cerrado por remodelacion y nadie nos ayudo
MARIA DANIELA
MARIA DANIELA, 1-night trip
8/10 Very good
9 Jan 2023
la ubicación muy buena
actualizar las instalaciones
Beatriz
10/10 Exceptional
5 Nov 2022
La atención del personal me gustó.
No me gustó que no cuentan con servicio de restaurante para almuerzo y cena
Irina
Irina, 2-night trip
8/10 Very good
10 Oct 2022
Muy céntrico, lo único malo fue que no hubo agua caliente durante 2 días de la estadía
Yasmin Ramos
Yasmin Ramos, 5-night trip
2/10 Poor
9 Oct 2022
Carlos
Carlos, 1-night trip
6/10 Good
12 Jun 2022
Los Baños
Jhony
Jhony, 1-night trip
10/10 Exceptional
15 Dec 2021
Un excelente hotel muy cómodo
Marcos
Marcos, 1-night trip
8/10 Very good
15 Aug 2021
Es muy caro comparado con las facilidades del hotel, es muy viejo, las instalaciones de los baños, las habitaciones en sí son viejas, para lo que se paga, realmente no vale la pena recomendar. Hemos estado en hoteles mucho más baratos con excelentes servicios.
Ligia
Ligia, 1-night trip
8/10 Very good
21 Apr 2021
Excelente vista.
No funcionaba bien el sistema de agua caliente, hubo que ir a otra habitacion
Verified traveller
2-night trip
8/10 Very good
17 Dec 2019
Did like the customer service at front desk I paid the bill in total at checkin and at check they wanted me to pay additional 10 dollars for room tax which she forgot to add when I checked in and paid in full the hotel did not want to waiver the fee I spoke to hotel manager and he insisted I had to pay it so I met them half way I paid 5 dollars not a good experience ☹️
laurence
laurence, 2-night trip
2/10 Poor
14 Dec 2019
Pésimo servicio
Muy descuidado el local no han limpiado la habitación. Cosas usadas
Wilson Rodolfo
Wilson Rodolfo, 1-night trip
10/10 Exceptional
14 Sep 2019
AGRADABLE HOTEL
Muy amable el personal del hotel y con un desayuno variado.
Maria Gloria
Maria Gloria, 1-night trip
6/10 Good
22 May 2019
Problemas en estadia
No funciona extractor de olores baño. Tanque inodoro con problemas de llenado. Jabonera floja los tornillos. Limpieza diaria baño no buena. Favor mejoren
José
José, 3-night trip
10/10 Exceptional
22 Mar 2019
Que buen hotel
Por su cercania todos sus comodidad y servicio principalmente habitacion limpia y acogedora la recomiendo
Homero
Homero, 3-night trip
6/10 Good
6 Feb 2019
Habitaciones pequeñas. Baño antiguo. Alfonbra antigua. No me gusto
Verified traveller
1-night trip
4/10 Fair
28 Jan 2019
Reservé una habitación en este hotel por dos razones: la ubicación y el hecho de que entre los servicios consta que ofrecen transfer gratuito desde y hacia el aeropuerto. Cuando llamé para indicarles mi hora de llegada me dijeron que el hotel no ofrece ese servicio y que debe ser un error de la plataforma de Expedia. Una vez en el hotel, les indiqué que en la confirmación de la reserva mencionaba el transfer. Nuevamente indicaron que era error de Expedia. No usaré los servicios del hotel cuando viaje nuevamente a Cuenca, ni tampoco lo recomendaré.
Verified traveller
1-night trip
8/10 Very good
18 Jan 2019
Luis
Luis, 1-night trip
10/10 Exceptional
15 Jan 2019
They need at cafeteria or vends machines for the clients