Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
What's nearby
Monument to the Heroes of the Restoration - 19 min walk
Catedral de Santiago - 5 min drive
Hermanos Patino Bridge - 5 min drive
Estadio Cibao - 7 min drive
Colinas Mall - 7 min drive
Getting around
Santiago (STI-Cibao Intl.) - 20 min drive
Puerto Plata (POP-Gregorio Luperon Intl.) - 108 min drive
Airport shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Free casino shuttle
Theme park shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
Supermarcado Bravo Cafe - 14 min walk
Square One - 3 min walk
El Tablón Latino - 17 min walk
Amigos 24 Horas - 14 min walk
Café Santo Domingo - 11 min walk
About this property
Platino Hotel & Casino
Platino Hotel & Casino features a casino and a nightclub. For a bite to eat, guests can visit BarRocko, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Colonial hotel include a bar/lounge and a garden. Fellow travellers love the helpful staff and overall value.
Languages
English, French, Spanish
At a glance
Hotel size
91 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1:00 PM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Cruise terminal shuttle*
Bus station shuttle*
Off-site
Shopping centre shuttle*
Free casino shuttle
Theme park shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Private picnics
Room service (limited hours)
What to do
Concerts/live shows
Discount at nearby fitness centre
Working away
24-hour business centre
Meeting room
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Casino
Nightclub
6 casino gaming tables
15 casino slot machines
Banquet hall
Outdoor furniture
Colonial architecture
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Iron/ironing board (on request)
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Champagne service
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
BarRocko – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way. Maximum occupancy 4)
Cruise ship terminal shuttle and bus station shuttle services are offered for an extra charge
Shopping centre shuttle and theme park shuttle services are offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
Platino Hotel Santiago
Platino Hotel Casino
Platino Casino Santiago
Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
Platino Hotel & Casino Hotel
Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros
Frequently asked questions
Does Platino Hotel & Casino offer free cancellation for a full refund?
Yes, Platino Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Platino Hotel & Casino?
Sorry, pets aren't allowed.
Is parking offered on site at Platino Hotel & Casino?
Yes, there's free self parking.
Is an airport shuttle service offered by Platino Hotel & Casino?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Platino Hotel & Casino?
You can check in starting at 3 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Platino Hotel & Casino?
Yes, there's a casino, featuring 15 slot machines and 6 gaming tables.
What is there to do at Platino Hotel & Casino and nearby?
Platino Hotel & Casino has a casino and a nightclub, as well as a picnic area and a garden.
Are there restaurants at or near Platino Hotel & Casino?
Yes, BarRocko offers international cuisine.
What's the area around Platino Hotel & Casino like?
Platino Hotel & Casino is in La Zurza, a short 19-minute walk from Monument to the Heroes of the Restoration.
Platino Hotel & Casino Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
maireni
maireni, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Excelente atención
Excelente ubicación, personal muy atento y educado,
Amarilis
Amarilis, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
4 Dec 2024
Smaller room than i paid for
They gave me a smaller room than what I paid for. I paid for the largest room that they have. They gave me a smaller room as if they think that i won't know the difference. I stayed in the room before .I hate when people cheat me out of what I am supposed to get and act as though it's nothing
Kenneth
Kenneth, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Excellent services
Wilfredo
Wilfredo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Robert
Robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Recommend
Everything was great. staff was excellent knowledgeable and friendly
Roberto
Roberto, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Good service,happy with it
Edgardo
Edgardo, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Nov 2024
Giselle
Giselle, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Miguel
Miguel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 Nov 2024
Ricardo
Ricardo, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 Oct 2024
Hotel doesn’t have elevator.
Jose
Jose, 1-night family trip
Verified Hotels.com guest review
6/10 Good
17 Oct 2024
Bethania
Bethania, 1-night trip
Verified Hotels.com guest review
2/10 Poor
5 Oct 2024
Not a good place to stay
Rafe
Rafe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
Luz
Luz, 5-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
Nuestra estadia fue muy placentera. El staff muy atento y nos resolvieron todos los incovenientes que tuvimos. Si volviera me quedaria en este horel.
Luz
Luz, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
Is was very nice, clean, staff was easy going
Dominic D
Dominic D, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
Excellent
Sammy J
Sammy J, 4-night trip
Verified Expedia guest review
6/10 Good
10 Sep 2024
maireni
maireni, 2-night trip
Verified Hotels.com guest review
2/10 Poor
9 Sep 2024
derrick
derrick, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 Sep 2024
The property was secured and staffed twenty four hours,but should work to expand the meal plan in the restaurant.
Emanuel
Emanuel, 7-night trip
Verified Expedia guest review
8/10 Very good
7 Sep 2024
Clean nice rooms great shower good AC. Great disco tech goes from 11:00 to 6:00 a.m. excellent breakfast
Richard
Richard, 1-night trip
Verified Expedia guest review
8/10 Very good
7 Sep 2024
Nancy
Nancy, 1-night trip
Verified Expedia guest review
6/10 Good
4 Sep 2024
Love the stay. Confortable, clean and amazing view. But didn't like the food service. I thought it was going to be a buffet but it was like take out. Order it and take it to you room. But food was very tasty for me