In the heart of Hamburg, ibis Hamburg City offers a warm welcome with dinner at the on-site restaurant and drinks at the bar. Explore Mehr!-Theater am Großmarkt or unwind in the garden, all while staying connected with free in-room WiFi. Previous guests have praised the helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Air conditioning
Bar
Parking available
24/7 front desk
Pet-friendly
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
Self parking
Room service
Business centre
Terrace
24-hour front desk
Air conditioning
Garden
Front desk safe
Snack bar/deli
Feel at home (6)
Private bathroom
Garden
Terrace
Daily housekeeping
Blackout curtains
Lift
The current price is Rp1.598.306
Rp1.598.306
Rp1.710.188 total
includes taxes & fees
4 May - 5 May
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Room, 1 Double Bed (New Sleep Easy Concept)
Room, 1 Double Bed (New Sleep Easy Concept)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
City view
16 sq m
Sleeps 2
1 Double Bed
Standard Suite, 2 Double Beds, Connecting Rooms (Family)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
Eco-friendly toiletries
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Double Bed with Sofa bed
Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
HafenCity Universität Hamburg Station - 19 min walk
Steinstrasse U-Bahn - 3 min walk
Steinstraße Station - 5 min walk
South Central U-Bahn - 6 min walk
Restaurants
Restaurant Teheran - 9 min walk
Café Irma - 7 min walk
Oberhafenkantine - 9 min walk
The Garden's Table - 2 min walk
Berliner Bahnhof - 5 min walk
About this property
ibis Hamburg City
At ibis Hamburg City, you'll be a short five-minute drive from Hamburg City Hall and Miniatur Wunderland. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this eco-friendly hotel include a snack bar/deli, a terrace and a garden. Fellow travellers like the helpful staff. Public transportation is only a short walk: Steinstrasse U-Bahn is 3 minutes and Steinstraße Station is 5 minutes.
Languages
English, German
At a glance
Hotel size
252 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (EUR 19 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Working away
Business centre
Services
24-hour front desk
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Terrace
Shopping centre on-site
At least 10% of profits reinvested in community and sustainability
On-site venue – This restaurant specialises in Regional cuisine and only serves dinner.
On-site venue No. 2 – This bar only serves light fare. Open 24 hours.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.00 for adults and EUR 9.50 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 16 per pet, per day
Parking
Self-parking costs EUR 19 per night
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg
Frequently asked questions
Does ibis Hamburg City offer free cancellation for a full refund?
Yes, ibis Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Hamburg City?
Yes, dogs are welcome. There's a charge of EUR 16 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at ibis Hamburg City?
Yes. Self-parking costs EUR 19 per night.
What are the check-in and check-out times at ibis Hamburg City?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at ibis Hamburg City?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) and Casino Reeperbahn (4-min drive) are both nearby.
What is there to do at ibis Hamburg City and nearby?
Ibis Hamburg City has a garden.
Are there restaurants at or near ibis Hamburg City?
Yes, there's an on-site restaurant that offers Regional cuisine.
What's the area around ibis Hamburg City like?
Ibis Hamburg City is a short 3-minute walk from Steinstrasse U-Bahn and 17 minutes' walk from Hamburg City Hall.
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ibis Hamburg City Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Breakfast
Location
Train station
Room
Bathroom
Reviews
8/10 Very good
2 Mar 2025
Just what we needed
Quick in, quick out. Just what we needed
Verified traveller
1-night trip
10/10 Exceptional
13 Jul 2024
The place is great, very good location and breakfast.
Ricardo
Ricardo, 2-night trip
8/10 Very good
14 Dec 2024
Comfortable and nice bar
Graham
Graham, 3-night trip
8/10 Very good
19 Feb 2025
Good value, location & staff, but a bit basic.
Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
Verified traveller
2-night trip
8/10 Very good
24 Oct 2024
Great stay for work, very friendly staff.
Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Steven
Steven, 2-night trip
10/10 Exceptional
3 Jan 2025
Toll
Samir
Samir, 2-night trip
10/10 Exceptional
30 Mar 2024
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Vincent
Vincent, 1-night trip
8/10 Very good
17 Jul 2024
It would be excellent if the hotel had an chatle between airport and station.
Horst
Horst, 1-night trip
6/10 Good
23 Jul 2024
Overall, this is an average hotel. However, they need to upgrade their beds. We woke up with stiff, sore backs and bodies from the uncomfortable beds.
Cynthia
Cynthia, 3-night trip
8/10 Very good
18 Oct 2024
I had a lovely stay, but just a couple of small suggestions: it would be great to have a kettle in the room for convenience, as going down to reception for hot water/tea was a bit of a hassle. Also, the hair dryer being fixed in the bathroom made it tricky when someone was using the shower.
WAI
WAI, 3-night trip
6/10 Good
13 Aug 2024
If we go to Hamburg again, we will prefer a different hotel. Unfortunately, the price/performance ratio is not quite right.
Cyrill
Cyrill, 3-night trip
8/10 Very good
5 Mar 2024
X
Christian
Christian, 3-night trip
10/10 Exceptional
10 Feb 2024
:)
Victoria
Victoria, 2-night trip
8/10 Very good
9 Jun 2024
ok
Dieter
Dieter, 1-night trip
8/10 Very good
14 Oct 2023
Too many people in breakfast room, in hall, etc
Rocking chairs that they looked like normal chairs, carry a high risk of falling backwards.
Maria del Carmen
Maria del Carmen, 2-night trip
6/10 Good
21 Sep 2023
I liked the style of the hotel (modern, simple). It had everything I needed, like curtains for a darkness for a proper sleep and good noise insulation.
I didn't like the cleaniness: there were tiny hair at several spots in the bathroom, like the sink or the toilet and the toilet smelled very bad, as if it wasn't cleaned properly.
Also the breakfast was not suited for vegan diet (no signs, almost no vegan food), so I could barely eat anything.
Lea
Lea, 2-night trip
6/10 Good
24 Jan 2024
For 3 star was very basic with mice thrown in free
Although it was January and cold outside the room was far too hot even with the window open....then the traffic noise is immensely loud!
Air con turned low didnt work either.
Only one pillow for each person and no extras in the room so had to ask.
No tea / coffee facilities in the room like basic UK hotels always provide.
Wasn't great to see mice running between the restaurant area and lobby either at least two on two different occasions, took a video and told reception but they didn't seem that interested.
Wont let me upload photos on here.
Neil
Neil, 3-night trip
10/10 Exceptional
17 Apr 2025
Rigtig fint hotel
Alt godt - hvis man skal nævne en ting, så er sengene noget hårde, men det jo en smagssag…
Thomas
Thomas, 2-night trip
8/10 Very good
15 Apr 2025
Jan Christiansen
Jan Christiansen, 4-night trip
8/10 Very good
13 Apr 2025
Rigtig godt og rent værelse til prisen. Det var lidt svært at finde ind til hotellet og parkering, men personalet var flinke til at hjælpe.
Bjarke
Bjarke, 1-night trip
6/10 Good
31 Mar 2025
Sijainti hyvä, majoituksen taso kohtalainen. Aika huonot sängyt, pyyhkeitä ei kaikille, huoneessa ei pöytää eikä minijääkaappia.
Verified traveller
3-night trip
10/10 Exceptional
23 Mar 2025
Karl-Juergen
Karl-Juergen, 1-night trip
8/10 Very good
21 Mar 2025
Super god beliggenhed
Super fint hotel med god beliggenhed. Meget standard hotel og ok udvalg til morgenmad.
Torben
Torben, 2-night trip
6/10 Good
16 Mar 2025
Mika
Mika, 3-night trip
6/10 Good
21 Feb 2025
Naja
Frühstück viel zu teuer. Empfang könnte freundlicher sein. Das Badetuchmanagement dürfte angenehmer sein. Mussten einmal Tücher bestelken da zuwenig dort waren.