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Hotel Juliet

3.0 star property
Chetumal hotel with restaurant and bar/lounge

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Photo gallery for Hotel Juliet

Front of property
TV
Exterior
Exterior
Suite | Iron/ironing board, free WiFi, bed sheets
In the heart of the city, Hotel Juliet offers a serene escape with its beautiful garden and international cuisine restaurant, Arquelin. Savor breakfast, lunch or dinner on-site and stay connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is Rp802.011
Rp983.783 total
includes taxes & fees
13 Apr - 14 Apr

Room options

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Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Balcony
Air conditioning
TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

Suite | Iron/ironing board, free WiFi, bed sheets

Suite

Highlights

Balcony
Air conditioning
TV
Rainfall showerhead
Private bathroom
Free bottled water
Satellite channels
Iron/ironing board
  • Sleeps 3
  • 1 King Bed

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8.2 out of 10, Very good, 446 reviews
The price is Rp587.198
Rp723.865 total
includes taxes & fees
13 Apr - 14 Apr
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About the area

Map
Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO, 77000

What's nearby

  • Museum of Maya Culture - 1 min walk - 0.2 km
  • Palacio de Gobierno - 17 min walk - 1.4 km
  • Chetumal Ferry Terminal - 18 min walk - 1.5 km
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.5 km
  • Explanada de la Bandera - 19 min walk - 1.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 5 min drive
  • Corozal (CZH) - 38 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Brew Bar Cafe Chetumal - ‬7 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬1 min walk
  • ‪La Peninsula - ‬1 min walk

About this property

Hotel Juliet

Enjoy your visit to Chetumal with a stay at Hotel Juliet. For a bite to eat, guests can visit Arquelin, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a garden.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 37 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 12:30 PM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • On-site carport

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Lift
  • Lift door width (centimetres): 150
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Closed-captioned TV
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance
  • Tile flooring in public areas

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board
  • Window screens

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Arquelin – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
MONETIZATION_ON

Fees & policies

Parking

  • Parking height restrictions apply

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Juliet Chetumal
Hotel Juliet
Juliet Chetumal
Hotel Juliet Chetumal, Mexico - Quintana Roo
Hotel Juliet Hotel
Hotel Juliet Chetumal
Hotel Juliet Hotel Chetumal

Frequently asked questions

Does Hotel Juliet offer free cancellation for a full refund?

Yes, Hotel Juliet does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Juliet?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Juliet?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel Juliet?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 12:30 PM. Contactless check-out is available.

What is there to do at Hotel Juliet and nearby?

Hotel Juliet has a garden.

Are there restaurants at or near Hotel Juliet?

Yes, Arquelin offers international cuisine.

What's the area around Hotel Juliet like?

Hotel Juliet is in the heart of Chetumal, a short 1-minute walk from Museum of Maya Culture and 17 minutes' walk from Palacio de Gobierno.

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Hotel Juliet Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean Safe Good location
Marla, 1-night trip

8/10 Very good

Perfect location
Louis, 1-night trip

10/10 Exceptional

Stay was great. Excellent customer service.

8/10 Very good

The place is great but the security dogs at the premises were barking loudly in the early morning.
Carmita, 1-night trip

10/10 Exceptional

Enjoy
Robert, 1-night trip

8/10 Very good

I liked the staff, very friendly. Didnt like that wifi was not working most times.
Alba, 1-night trip

8/10 Very good

Decent for short term stay
The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Shumari, 2-night trip

8/10 Very good

Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.

2/10 Poor

Not friendly Nor Accommodating
The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service.
Shumari, 2-night trip

2/10 Poor

Pésima atención del recepcionista nocturno, llegamos a la reservación que había hecho y pagado para estancia de 2 noches, 2 habitaciones. Desde la llegada, a las 4.30am, después de muchas horas de viaje, nos aseguró que no había espacio para guardar el vehículo, cuando le comentamos que en la reservación señalaba que había estacionamiento, nos dijo: pues si pueden meterlo ahí y de reversa, si no, no. Le dijimos que claro que podíamos, bajamos nuestras cosas, fuimos a las habitaciones 406 y 405, en la 406 no hubo ningún problema, tenía lo acordado, pero en la 405 no había agua caliente, el clima hacía ruido y el teléfono no funcionaba. Tuvimos que bajar a comentarlo para pedir una solución y el señor dijo que dejáramos correr el agua, que así saldría eventualmente. Después de 20 mins con la llave abierta, le dijimos que subiera a ver y dijo que no dudaba pero que solo era recpecionista. Le pedimos nos cambiara de habitación que nos urgía bañarnos, y dormir y dijo que no podía resolver que a las 8am llegaría alguien y vería porque estaba lleno el hotel. Ya para esto eran las 5.40am Tuvimos que bañarnos así, dormir con ruido y a las 8am nos fueron a despertar que porque habían reportado la falta de agua. Es una lástima que nos resolvieran al otro día, que nos ofrecieran otra habitación y descuento para otra ocasión, honestamente no creo regresar. Fue una muy mala experiencia.
Austria Paola Barradas, 2-night trip

10/10 Exceptional

Rafael, 2-night trip

10/10 Exceptional

Ceon, 2-night trip

10/10 Exceptional

Gloria, 1-night trip

8/10 Very good

Su ubicación en el Centro de la Ciudad!
FLOR ADRIANA PEÑA, 4-night trip

10/10 Exceptional

Albert, 1-night trip

10/10 Exceptional

Personal amable, checkin rápido, buena ubicación.
Jorge Javier, 4-night trip

8/10 Very good

Ideal para descansar
Arturo, 1-night trip

8/10 Very good

Es agradable y tranquila, el personal amable.
ROGER CANCINO, 1-night trip

6/10 Good

Muy limpio centrico pero camas algo duras
Cerradura de la puerta no funcionaba pero enseguida nos cambiaron de cuarto, cama no muy cómoda
Manuel, 1-night trip

10/10 Exceptional

Dane, 1-night trip

10/10 Exceptional

Ceon, 2-night trip

6/10 Good

Terence, 1-night trip

2/10 Poor

Terrible no lo recomiendo no hay internet no hay cable pesimo
paola, 4-night trip

8/10 Very good

El internet no llegaba a la habitación.
Claudia, 1-night trip

10/10 Exceptional

Stephanie, 1-night trip