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Emerald Western Gateway Motel

3.5 star property
Relax in style with a drink from the bar or fuel up for your day with a delicious cooked-to-order breakfast.

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Bar (on property)
Standard Studio, Non Smoking, Kitchen (Off-site 750m Retro St Studio) -Retro St Studio | Desk, soundproofing, free WiFi, bed sheets
Standard Studio, Non Smoking, Kitchen (Off-site 750m Retro St Studio) -Retro St Studio | Living area | TV
Property grounds
Full-sized fridge, coffee/tea maker, electric kettle
Experience the warm hospitality of Emerald Western Gateway Motel, where you can unwind at the on-site bar or get work done at the business center. Savor breakfast and dinner at the restaurant, stay connected with in-room WiFi, and enjoy convenient perks like dry cleaning services, concierge services, a vending machine.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

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About the area

Map
12 Theresa Street, Corner Hospital Road & Theresa Street, Emerald, QLD, 4720

What's nearby

  • Emerald Hospital - 7 min walk
  • The Big Easel - 9 min walk
  • Emerald Golf Club - 12 min walk
  • Wally McKenzie House - 12 min walk
  • Emerald Racecourse - 15 min walk

Getting around

  • Emerald, QLD (EMD) - 7 min drive
  • Emerald Station - 28 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Emerald Maraboon Tavern - ‬5 min walk
  • ‪Gloria Jean's Coffees EMERALD - ‬3 min drive
  • ‪KFC - ‬3 min walk
  • ‪Capricornian Restaurant - ‬8 min walk

About this property

Emerald Western Gateway Motel

When visiting Emerald, Emerald Western Gateway Motel is a great choice to consider. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Languages

English, Filipino, Indonesian

At a glance

DONE

Hotel size

    • 108 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 9:00 PM
    • Late check-in subject to availability
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 5:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Accessibility

  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 1-inch TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Kitchen

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

On-site venue – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 5.90 to 21.9 for adults and AUD 5.90 to 5.90 for children

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: American Express, Diners Club

Also known as

Emerald Western Gateway Motel
Western Gateway Motel
Emerald Western Gateway
Emerald Gateway Emerald
Emerald Western Gateway Motel Hotel
Emerald Western Gateway Motel Emerald
Emerald Western Gateway Motel Hotel Emerald

Frequently asked questions

Are pets allowed at Emerald Western Gateway Motel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Emerald Western Gateway Motel?

Yes, there's free self parking.

What are the check-in and check-out times at Emerald Western Gateway Motel?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. Check-out time is 10:00 AM.

Are there restaurants at or near Emerald Western Gateway Motel?

Yes, there's an on-site restaurant.

Does Emerald Western Gateway Motel have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker and a fridge.

What's the area around Emerald Western Gateway Motel like?

Emerald Western Gateway Motel is a short 7-minute walk from Emerald Hospital and 12 minutes' walk from Emerald Golf Club.

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Emerald Western Gateway Motel Reviews

Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Clean large rooms and nice restaurant.
Jon Thomas, 1-night trip

10/10 Exceptional

So close to Tavern and to IGA. Nice big room
Lindsay, 1-night trip

10/10 Exceptional

Friendly staff. Nothing was too much. Room was very clean and looked like new.
Justin, 1-night trip

4/10 Fair

shower broken staff not helpful place was a shambles
Kevin, 1-night trip

10/10 Exceptional

Barbara, 1-night trip

2/10 Poor

Greg, 1-night trip

8/10 Very good

Room is good
Silas, 2-night trip

10/10 Exceptional

david, 1-night trip

6/10 Good

Unfortunately there was no thought put into design when building/fitting out the Therese Apartments. The outside light shines straight into the bathroom shower through a huge panel of frosted glass above the shower which in itself is okay, but you have to close the bathroom door as it shines (like daylight) onto the bed. The air conditioning unit is also right over the bed. The bed is really firm & the linen is aged. The bin had not been emptied prior to my stay & was extremely smelly. The Wifi was hard to connect to (had to stand on verandah to get reception) but did work in room once I was connected. I thought a nice cuppa prior to bed to find I had to ask in reception for milk (not offered at check-in. The only positive was the breakfasts at The Gateway. The meals were excellent quality/quantity, coffee fabulous & service great. However on the first morning I did have a live cockroach on my table. In all I wouldn’t recommend staying here.
2-night trip

8/10 Very good

We were travelling back home. One night stay. Very happy with unit. Clean. Comfortable king size bed. Would recommend.
Shirley, 1-night trip

8/10 Very good

Great location, shops very close by. Quiet. The shower head was the only issue.
2-night trip

10/10 Exceptional

Great location and service and lovely rooms. Will definitely stay again.
Emmy, 1-night trip

8/10 Very good

Met our needs for an overnight stay as we travelled through the area. Room was comfortable, restaurant is very good.
1-night trip

8/10 Very good

Central to everything friendly service at check in.
1-night trip

8/10 Very good

2-night trip

10/10 Exceptional

Would stay here again
Everything is close to this place. Woolworth is just across the road, so was my bank. There's a KFC too or a tavern if you want proper food. The room was clean and the bed comfy. The bathroom is brand new, modern. It was annoverall good experience. The receptionist lady is super friendly, her dog Millie is cute.
Joy, 3-night trip

10/10 Exceptional

Rooms clean staff friendly and helpful motel close to shops
1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Great facilities pool was overnight for work travel and stay in places often , when ever in Emerald I will stay here
Robin, 1-night trip

10/10 Exceptional

Centrally located
Great location. Very nice motel.
Matthew, 1-night trip

6/10 Good

Good location
Room a little tired, convenient location, comfortable bed.
Tracy, 2-night trip

8/10 Very good

Great motel
Room was comfortable enough. In house restaurant is very good with great food for breakfast & dinner
1-night trip

10/10 Exceptional

fantastic staff and accommodation
The staff and owners are extremely helpful and made us feel very welcomed. Great clean accommodation. An amazing place to eat and sleep
2-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice as usual. Nice and convenient location. Nice food and staff
1-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Dissatisfied
Trouble with my booking, Given a room though Aircon faculty Lightscno working in bathrooms Bed like a board !! Positive was the restaurant was great Wouldn't stay again