C/ Iparraguirre, 3, San Sebastián, Gipuzkoa, 20001
What's nearby
Kursaal Congress Centre and Auditorium - 6 min walk - 0.6 km
Cathedral of the Good Shepherd - 11 min walk - 1.0 km
Concha Promenade - 12 min walk - 1.0 km
Reale Arena - 4 min drive - 2.9 km
Donostia-San Sebastian Aquarium - 5 min drive - 2.5 km
Getting around
San Sebastian (EAS) - 20 min drive
Biarritz (BIQ-Pays Basque) - 41 min drive
Bilbao (BIO) - 71 min drive
Gros Station - 2 min walk
San Sebastián (YJH-San Sebastián-Donostia Train Station) - 7 min walk
Donostia-San Sebastián Station - 7 min walk
Restaurants
Bodega Donostiarra - 4 min walk
Bar Desy - 2 min walk
La Cristina - 3 min walk
Donibane - 4 min walk
La Gintonería Donostiarra - 3 min walk
About this property
Welcome Gros
Welcome Gros offers a great location, putting you within a 15-minute walk of Concha Beach. You'll have free perks such as breakfast and WiFi.
Languages
English, French, Spanish
At a glance
Hotel size
26 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open Monday - Friday (7:30 AM - 11 PM) and Saturday - Sunday (8 AM - 9 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking within 984 ft (EUR 20 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast each morning 4:00 AM–1:00 PM
What to do
Beach nearby
Working away
Business centre
Services
Concierge services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Built in 2010
Safe-deposit box at front desk
Terrace
Beaux Arts architecture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Rollaway/extra bed (surcharge)
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for EUR 33.0 per night
Parking
Parking is available nearby and costs EUR 20 per day (984 ft away)
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Welcome Gros Hotel San Sebastian
Welcome Gros San Sebastian
Welcome Gros Hotel
Welcome Gros Hotel
Welcome Gros San Sebastián
Welcome Gros Hotel San Sebastián
Frequently asked questions
Does Welcome Gros offer free cancellation for a full refund?
Yes, Welcome Gros does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Welcome Gros?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Welcome Gros?
Check-in start time: 2 PM; check-in end time: 11 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Welcome Gros?
No, this hotel doesn't have a casino, but Casino Kursaal (14-min walk) is nearby.
What's the area around Welcome Gros like?
Welcome Gros is in Gros, a short 2-minute walk from Gros Station and 12 minutes' walk from Concha Beach.
Welcome Gros Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Jun 2022
Wonderful stay. Our room was clean, comfortable and close to city sites at an affordable price. Staff was friendly and helpful. They have a great coffee and chocolate machine that serves really delicious drinks.
Rose
Rose, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 May 2022
We enjoyed our stay
Richard
Richard, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2021
The location was very convenient and quiet, just a short walk to Old Town. We really enjoyed our stay here - the complimentary coffee and muffins were a plus, and the beds were super comfortable. We had the most restful sleep at this hotel during our entire trip! Highly recommend a stay here!
Verified traveller
4-night romance trip
Verified Expedia guest review
8/10 Very good
4 Jul 2021
La atención muy buena, el hotel está muy bien ubicado. Instalaciones en buen estado, sábanas limpias, toallas limpias, muebles prácticamente nuevos.
Lo único la limpieza en el piso de la habitación, había polvo y manchas sin limpiar. el único pero. Gracias por toda la atención y colaboración. recomendable
Ivonne
Ivonne, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
8 Oct 2020
Just what I needed
Marion
Marion, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Aug 2020
The apartments are in an ideal location, close to the Gros area to have some pintxos and drinks. Our room was very small, but enough to just sleep and shower. The hotel has an agreement with the Kurxaal parking so that the daily rate is 20€ instead of 25€, ask in reception and they will explain everything. Overall good.
JGG
JGG, 3-night romance trip
Verified Expedia guest review
8/10 Very good
3 Aug 2020
Rosana
Rosana, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Mar 2020
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
20 Feb 2020
The staff at welcome gros has always welcome me with a big smile, the place is very well situated, there are lots of good restaurants all around, close to the beach and the price is undefeatable.
Verified traveller
1-night trip
Verified CheapTickets guest review
10/10 Exceptional
4 Feb 2020
The staff were all extremely knowledgeable and helpful at every stage of my stay. The location is perfect. You can walk to most points of interest and restaurants in the city.
LB
LB, 6-night trip
Verified Expedia guest review
10/10 Exceptional
2 Jan 2020
Room and bathroom were clean and basically it had all we needed. The staff were nice and helpful all the time. Free coffee and time was a great gesture.
Ohiane
Ohiane, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Oct 2019
Location, location, location.
Donostia it's a wonderful charming city with lots of places to go, to see, to feel, to eat and to drink. Having said that, we spent most of our time outside and only got the hotel to rest and freshen up. For us the most important thing while choosing a hotel for this stay was location and convenience. Welcome Gros is exceptionally located, just a 5 minute walk to either the heart of San Sebastian or the heart of the Gros neighborhood. Also very close to the bus and train station. The room itself was Ok, nothing great but no complaints. Now...lobby it's not open 24hrs so I guess we auto checked out; there's nowhere to have breakfast in grounds (not really a problem, since there are excellent places to grab a bite nearby) and the hotel feels a little impersonal but for us none of those were a deal breaker. In conclusion it's a very good option for what you pay.
Guillermo
Guillermo, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
17 Oct 2019
Please was awesome the staff was super friendly and helpful. I would definitely stay here again.
Verified traveller
3-night trip
Verified Orbitz guest review
10/10 Exceptional
14 Oct 2019
Conveniently located within walking distance from the shopping district, dining area (old town), and the beach. The room was very clean and nicely decorated. The hotel itself doesn't have a lot of amenities but I wasn't looking for a full-service hotel. The staff is VERY helpful and made check-in so easy. Parking is about a 10 minute walk (at the waterfront). I would stay here again.
A
A, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2019
kevin
kevin, 3-night trip
Verified Hotels.com guest review
8/10 Very good
23 Sep 2019
Overall pretty good.
Gap in shower door needs to be repaired to prevent water on floor.
Verified traveller
5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
15 Sep 2019
Front desk personnel helped us with possible deposit payment and were quite pleasant about our questions. Room was good and the front desk coffee machine and AM snacks were EXCELLENT! thank-you.
Keith
Keith, 5-night trip
Verified Hotels.com guest review
6/10 Good
15 Sep 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
12 Sep 2019
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
11 Sep 2019
Verified traveller
1-night trip
Verified Orbitz guest review
8/10 Very good
2 Sep 2019
Good choice
Very convenient location
Ed
Ed, 2-night trip
Verified Hotels.com guest review
8/10 Very good
28 Aug 2019
Dennis
Dennis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2019
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Aug 2019
This property was very close to the metro and easy to find. The rooms were very clean and had everything you needed for your stay including a safe and fridge. A short 10-15 minute walk and you were in the old town and beach. Unfortunately, when I had arrived at my next destination I noticed that I had left my wallet behind at Welcome Gros which was very stressful. After speaking to Beatriz, who was extremely helpful and remained in constant contact, she organised the money to be returned to my bank account and held onto my wallet until my friend was able to collect it a month later. It is nice to think there are still honest and caring people out there going above and beyond even after leaving the hotel.
Casey
Casey, 2-night trip with friends
Verified Expedia guest review
6/10 Good
8 Aug 2019
It is not a hotel but a hostal and no one at night.i got to differ the prices when I paid.I am going to contest.notrecomended