4/10 Fair
22 Dec 2019
My booking not registered-------NOT HAPPY!!!!
When I arrived the only person there was a Thai lady who spoke little English; I showed her my Hotels.com booking # and she said it wasn't in their system. I had booked a deluxe double. I wanted to speak to the manager but she said she was away organizing a wedding and had not checked that day's bookings. The lady herself did not know how to do it. She showed me the last room avail. which was a twin room far from deluxe. I took it and got a bad back from the hard bed I slept on. Breakfast was simple but OK. The hotel is old but is walking distance to Robinsons (Central Plaza) and the bar area.
Peter
Peter, 1-night trip