Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.) - 40.7 miles/65.6 km
Airport pickup service
Restaurants
City Dhabha - 8 min walk
Regal - 10 min walk
Eread Cafe - 12 min walk
KFC - 10 min walk
Hotel Centre Point - 10 min walk
About this property
Hotel Polo Towers Shillong
Enjoy your visit to Shillong with a stay at Hotel Polo Towers Shillong. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
Languages
English, Hindi
At a glance
Hotel size
51 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 12:30 PM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport pick-up (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service (limited hours)
What to do
Winery tours nearby
Working away
Business centre
3 meeting rooms
Conference space (500 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness centre
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Heating
Minibar
Coffee/tea maker
Dressing gowns and slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
2 bathrooms
Rainfall shower heads
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately INR 600 for adults and INR 600 for children
Airport shuttle service is offered for an extra charge of INR 6000 per vehicle. Maximum occupancy 4
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for INR 2500.0 per day
Airport shuttle service for children up to age 6 costs INR 6000
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
POLO TOWERS SHILLONG
Polo Towers Shillong Shillong
HOTEL POLO TOWERS SHILLONG Hotel
HOTEL POLO TOWERS SHILLONG Shillong
HOTEL POLO TOWERS SHILLONG Hotel Shillong
Frequently asked questions
Does Hotel Polo Towers Shillong offer free cancellation for a full refund?
Yes, Hotel Polo Towers Shillong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Polo Towers Shillong?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Polo Towers Shillong?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Polo Towers Shillong?
Yes, a shuttle from the airport to the hotel is available. The charge is INR 6000 per vehicle.
What are the check-in and check-out times at Hotel Polo Towers Shillong?
Check-in start time: 2:00 PM; check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 12:30 PM. Contactless social distancing and check-out are available.
What is there to do at Hotel Polo Towers Shillong and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel Polo Towers Shillong?
Yes, there's an on-site restaurant.
What's the area around Hotel Polo Towers Shillong like?
Hotel Polo Towers Shillong is a short 9-minute walk from Wards Lake and 17 minutes' walk from Golf Links Shillong.
Hotel Polo Towers Shillong Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
9.6/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Nov 2023
Excellent
We family of four stayed for 3 days and it was really much enjoying experience as rooms were neat clean and spacious. Service was excellent. Morning breakfast was having adequate varities . They arranged for us separate space in another room since hall was full. Dinner buffet option available wirh good menu at reasonable cost. Overall nice experience and surely will visit again.
sanjay
sanjay, 2-night family trip
Verified Hotels.com guest review
6/10 Good
2 Aug 2023
Arvind
Arvind, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2020
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
17 Feb 2020
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
13 Dec 2019
money & time
Hotel staff are very uncooperative. They don't take food orders properly and blame us for their fault. The room badly maintained. Room 205 in which we were staying, the bathroom door wouldn't close from outside. When we asked the staff to fix it, the repairwoman attending us told us that it can't be fixed, that's how the door. The door was eventually fixed after notifying the manager again. The morning guard at the parking was very rude and unhelpful.For the money we paid we were expecting a better service.
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2019
An excellent hotel, in a very beautiful area with competent and friendly professionals.
Verified traveller
2-night trip
Verified Expedia guest review
4/10 Fair
30 Sep 2019
Small rooms, too noisy and no sense of comfort for guests
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
26 Sep 2019
Staff were particularly welcoming and helpful. Restaurant food was superb.
Verified traveller
3-night trip
Verified Expedia guest review
2/10 Poor
24 Sep 2019
AJAY
AJAY, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Jun 2019
Verified traveller
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2019
A great hotel
Excellent hotel, all the staff were very pleasant and helpful. Room was comfortable there was a room heater for cold weather and a.c. for warm. We tried a variety of food and found everything excellent. At the back of the hotel there is a lane which goes up to police bazar. Its a little steep but was interesting to see all the vendors all the way up to the top.
Only downside was the water in the bathroom was either tepid or cold.
vinaykumar
vinaykumar, 3-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2018
Great hotel experience from arrival to departure, would recommend to all
Johnny&Soni
Johnny&Soni, 4-night trip
Verified Expedia guest review
8/10 Very good
8 Aug 2018
business trip
went for business so did not spend much time at the property. One of the better hotels in shillong to stay. decent breakfast and good tasty menu options
GAUTAM
GAUTAM, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
3 Aug 2018
Bhavna
Bhavna, 5-night romance trip
Verified Hotels.com guest review
6/10 Good
25 Jan 2018
The heating in the room was inadequate. And the staff was quite unhelpful.
Gaurav
Gaurav, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
3 Jan 2018
Jayanta
Jayanta, 2-night family trip
Verified Hotels.com guest review
6/10 Good
24 Aug 2017
good but not worth the tariff
stay was comfortable staff was also good but then the hotel is 3star category and they are charging like a 5star property.
B K
B K , 3-night trip
Verified Expedia guest review
2/10 Poor
5 May 2017
Horrible
A dump with inefficient staff. Food was ok
daniel
Verified Hotels.com guest review
8/10 Very good
14 Apr 2017
Good hotel, poor service
House keeping and restaurant staffs are not well trained, food taste and quality is not at par.
Rooms, location, conforts are excellent
Verified traveller
Verified Expedia guest review
8/10 Very good
6 Apr 2017
Jhunu
Verified Hotels.com guest review
10/10 Exceptional
1 Apr 2017
Excellent
It was very pleasant . All staff specially Amanda was brilliant .
Sajjad
Verified Hotels.com guest review
8/10 Very good
17 Mar 2017
Good to experience a standard hotel in Shillong
Hotel location
Gyanendra
Verified Hotels.com guest review
8/10 Very good
6 Jan 2017
Comfortable hotel, with good service
Service was great
Swati
Verified Hotels.com guest review
8/10 Very good
5 Jan 2017
An efficient small hotel
It was a satisfactory stay. The room was reasonably large. Food in the restaurant was good.