2/10 Poor
22 Sep 2024
Don’t Bother!!!
This hotel is HORRIBLE! First when we checked in the guy tried to get me to pay again and even said there was a $100 deposit. I refused and he said that was fine. He also tried to give me a regular room and I told him I reserved the suite, he in turn said there were suites on each floor which was not true. He stated the hotel is no longer a choice hotel and they changed ownership four days prior. There were flies the size of a quarter EVERYWHERE, the floors were soaking wet in the halls and rooms, some rooms didn’t have doorknobs and the lobby is not locked at 10pm. We were told we would have to come in through the fire exits on the 3rd and 4th floor if we came after 10. We came back to the hotel after 10 and found the exits were locked and the key didn’t work, luckily another person was coming out and he placed a towel in the door so he could also get back in. To top it off the pool water was green and was out of service. This will be our last time staying there. Oh and we were told it is being turned into something like an extended stay hotel.
Valencia
Valencia, 1-night family trip
Verified Hotels.com guest review