Grand Sunset Princess - All Inclusive

4.5 star property
Beachfront property in Playa del Carmen with water park and spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Sunset Princess - All Inclusive

Sundeck
Front of property
Deluxe Suite, Pool Access (with Jacuzzi, Pool View) | View from room
Sports facility
Suite (with 2 Jacuzzis) | Free minibar, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Free breakfast
  • Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • 9 restaurants and 2 beach bars
  • 3 poolside bars and 9 bars/lounges
  • 3 swim-up bars
  • Full-service spa
  • 12 outdoor pools and indoor pool
  • 4 spa tubs
  • Water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
The price is $351
includes taxes & fees
$351 per night
Jan 6 - Jan 7

Room options

Available filters for rooms
Showing 28 of 28 rooms

Super Saver

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 512 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Pool Access (with Jacuzzi, Pool View)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 597 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 597 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Family Club Room - Pool Access, Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Jetted bathtub
  • 640 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Family Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Jetted bathtub
  • 635 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Bunk Beds OR 2 Double Beds and 1 Twin Sofa Bed

Suite (with 2 Jacuzzis)

Highlights

Balcony
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free minibar items
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

Suite with Jacuzzi and Outdoor Shower

Highlights

Balcony
Separate sitting area
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • 640 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room Deluxe With Garden View

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Double Room With Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room Premium With Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Quadruple Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Triple Room Premium With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Premium With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Luxury With Pool View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Single Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Premium With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Single Room Deluxe With Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Single Room Luxury With Pool View

  • Sleeps 1
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Single Room With Lake View

  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Triple Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Triple Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Triple Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Quadruple Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Triple Room Luxury With Pool View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Single Room Premium With Garden View

  • Sleeps 1
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Double Room Deluxe With Garden View

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Single Room Premium With Garden View

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 13 min walk
  • Gran Coyote Golf - 7 min drive
  • El Camaleón Mayakoba Golf Course - 8 min drive
  • Tres Rios Ecopark - 13 min drive
  • Playa del Carmen Main Beach - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.3 km
  • Free beach shuttle

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Alberca - Pool - ‬2 min walk
  • ‪Privilege Lounge - ‬10 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Restaurante Hacienda - ‬8 min walk

About this property

Grand Sunset Princess - All Inclusive

At Grand Sunset Princess - All Inclusive, you can spend time at the beach enjoying free cabanas, beach umbrellas, and volleyball, plus you'll be within a 15-minute drive of Quinta Avenida. There's plenty of fun with the 12 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Buffet Naranja, one of 9 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 beach bars, an indoor pool, and a nightclub. Fellow travelers love the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 672 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:30 AM
  • 9 restaurants
  • 9 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Lifeguard on site

What to do

  • On the beach
  • Free beach shuttle
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Basketball
  • Archery
  • Kayaking
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Scuba diving nearby

Working away

  • 5 meeting rooms
  • Conference space (5425 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free beach shuttle
  • Free pool cabanas
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Health club
  • 12 outdoor pools
  • An indoor pool
  • Water park access (surcharge)
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • 4 spa tubs
  • 6 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Buffet Naranja - This buffet restaurant serves breakfast, lunch, and dinner.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Le Fleur - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Vaqueria - This theme restaurant serves dinner only. Reservations are required. Open daily.
Mamma Mia - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of MXN 50 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a security system and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Sunset Princess - All Inclusive offer free cancellation for a full refund?
Yes, Grand Sunset Princess - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Sunset Princess - All Inclusive?
Yes, there are 12 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Sunset Princess - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Sunset Princess - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Sunset Princess - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 50 (subject to availability).
Is there an onsite casino at Grand Sunset Princess - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.
What is there to do at Grand Sunset Princess - All Inclusive and nearby?
Have fun with onsite activities like kayaking, archery, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Grand Sunset Princess - All Inclusive also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near Grand Sunset Princess - All Inclusive?
Yes, there are 9 onsite restaurants, featuring Mexican cuisine.
Does Grand Sunset Princess - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grand Sunset Princess - All Inclusive like?
Grand Sunset Princess - All Inclusive is a short 13-minute walk from Playa Xcalacoco and 16 minutes' walk from Chun-Zumbul (diving site). Travelers give top marks for the property's prime location.

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

CHIRAG, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

The hotel structure is beautiful but outdated and lack care for details. Pools are relatively old as sunbeds and other amenities. There is plenty of services and alcohol for heavy drinker but that's not what you look as a family. The two biggest critics are for the room and for the food. The room is old. AC is super noisy. There is no ventilation. Plenty of humidity. It is practically impossible to dry a bath-suit unless the balcony is exposed to the sun (mine was not). There are very few sockets. TV is from the early 2000s. Wifi is extremely poor. Talking about the food: the quality of the raw material is poor and the cooking approximative. With few exceptions, like the breakfast egg station, ceviche's and shrimp, all the rest is very very low level. Even the fruits is not good that is quite unbelievable being in Mexico. The "A la Carte" restaurant are a disaster. I had a red curry that came without curry at the Thai restaurant and an horrendous steak had the steakhouse. In conclusions: overall below expectations. The potential is there but when you try to do too much without real care and quality, the result is mediocre at 360 degrees
Andrea, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst vacation resort by miles
For starters, it's shocking how there little mention anywhere that this is a petting zoo. If you want to vacation with gazes of racoons, deers, monkeys, street cats and all sorts, this is the place for you. The food is terrible and service is poor. While the property is generally clean, it's completely outdated and between the constant mildew and septic smells in the rooms and around the resort, good luck making it out without a breathing problem. Of course, you can choose to stay outside for better air quality if you can find room around the pool and beach and aren't accosted by raccoons looking through your stuff for food. The resort is massive (3 resorts and 2 lobbies) and the shuttles barely run or the drivers are occupied with other errands so may not pick you up. But we got lots of exercise walking up and down the whole place taking guesses about what animal we'd run into next. Of course through all that walking you'd want to look forward to a good night's rest. If you can get past the smells, or the cool of the room with no comforters or blankets, the water pipes whistling endlessly to the point where you get concerned there's about to be an explosion of water through the walls will for sure ruin it for you. Absolutely terrible stay. Don't waste your money. You can find way better for this price or just go to Cuba for way less.
5-night family trip
Verified Hotels.com guest review

8/10 Very Good

Vivin, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Hardworking staff, very clean property, nice choice of amenities and dining. Better for more relaxed guests.
Mary Kathryn, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The buffer food was okay. The Paradise buffet was the best one. All the specialty restaurants are great. I expected to be able to hang out at the people, listen to some music and relax. There was no music playing at all. The pool was really cold the beach water was way better. The swim up bar was even open cause a handful of people were in the people, literally 4 people. So you had to get out of pool to go to same bar on opposite side to order a drink.The resort needs to implement small changes to make it more lively.
Tynette, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Shantora, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice family hotel
Ir was good, nice amenities. A lot of humidity in the rooms making it smell funny. Not a nice thing to have places where we can't go, and the restaurant reservations were not ideal. We even reserved for a birthday and rhey were not very accomodating.
Lina, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Run down
So I did not know there was a difference between a 5 star and a 5 diamond hotel. This place is very run down. The furniture, the restaurants the whole place is over 40 years old and it shows. The people who try to get you as members do NOT take no for an answer so don’t get caught (unless you really want a free massage), but be prepared to lose about 3-4 hours of your time. It was nice but def not worth the price they ask. It’s a 3 star from my experience. Staff was very nice.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Max, 2-night trip
Verified Hotels.com guest review

6/10 Good

Staff lovely, hotel needs updated.
Hotel does need some renovations as some areas are dated. Staff are extremely helpful and will go above and beyond. It was unfortunate to see that some restaurants were closed during our stay without any notice.
7-night trip
Verified Hotels.com guest review

8/10 Very Good

I didn’t want to leave !
Tasha, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Anna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Cristino, 2-night trip
Verified Hotels.com guest review

6/10 Good

Irma, 4-night trip
Verified Expedia guest review

4/10 Fair

Ashley, 4-night trip
Verified Expedia guest review

6/10 Good

Very average resort, room service available for upgraded charge
Balram, 6-night family trip
Verified Expedia guest review

8/10 Very Good

The service was impeccable. The staff was wonderful, they were always happy and helpful. Bring lots of tipping money because they certainly deserve it. The only thing I didnt always like was the food at the buffet, but only sometimes. The pools are always clean and well maintained. We stayed in a swim up suite which I highly recommend because of the accessibility to your own things and your bathroom.
Tammy, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We had a really good time. My wife and I really loved the swim out pool. I was very impressed with the facility however the ocean just didn’t have very clear water. You win some and you loose some.
Skyler, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Buffett was not that great
Sarah, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

ronald, 7-night trip
Verified Expedia guest review

8/10 Very Good

Bernadette Pura, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great resort. Lovely staff. It’s big so prepare for lots of walking. Only complaint was that I couldn’t get hot water in the soaker tub to be able to soak my tired feet in the evening ! Would def go back
Michelle Elizabeth Anne, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed everything excellent food start and clean
Stephen, 10-night trip
Verified Expedia guest review

6/10 Good

Brooke Stephanie, 7-night trip
Verified Expedia guest review

General property information

Travelers Say
"There were lots of pools which were great."
Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM