8/10 Sangat Baik
8 Januari 2025
Clean & Very Responsive Customer Service
I give 4 star overall due to the loud non-central A/C heating that running every minute except pausing 15-20 seconds. I figured the ear plugs they provided could helped reduce the noise. But still can hear about 20 decimal. I had to turn off the A/C after run highest temperature about 15 mins. Then sleep until it gets cool and rerun 15 mins then turn it off. However I still can hear the A/C noise from other hotel rooms. I highly recommended the property owner upgrade it to be central A/C system or a quiet individual A/C with installing the compressor outdoor.
The extra one star goes to the efficient communication system and easy check in using email instructions. I forgot my ID in the room and the customer service by text respond very fast with a phone call. They contacted the staff on-site and the staff waited me to pick it up. Customer service quality is very important to me. I had bad experience with a different trip car rental office in LA that all people on site care nothing about customers and those customer service was terrible that can’t help nothing because they are actually in India! I lost my phone in that trip in the public restroom.
Xiao
Xiao, perjalanan bisnis 2 malam
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