8/10 Sangat Baik
20 Apr 2025
The disappointing feature was the buffet breakfasts.
The staff on all the four occasions we had breakfast failed to routinely replenish the fresh cut fruit bowls and looked blankly when they were asked to do so and even then failed to replace several empty bowls.
The array of breads were very limited and again weren't replenished. They didn't even bother to bring out any pastries on two days and fruit bread was only present on one day (one piece only which my wife and I shared!)
I don't know whether it is a staffing or managerial issue, but it let down an otherwise pleasant stay. The buffet breakfasts are certainly not cheap, and clients should expect a better experience for their money.
If we return to stay at the hotel, we will look elsewhere for breakfast. In all, extremely disappointing.
Graeme
Graeme, perjalanan 4 malam
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