John F. Kennedy International Airport (JFK) - 58 min drive
New York 23rd St. Station - 6 min drive
Grand Central - 42 St. Station - 20 min walk
New York W 32nd St. Station - 27 min walk
5 Av.-59 St. Station - 3 min walk
57 St. Station - 4 min walk
57 St. - 7 Av Station - 6 min walk
Restaurants
Quality Italian - 3 min walk
The Oak Room at The Plaza Hotel - 1 min walk
The Palm Court - 1 min walk
1 Hotel Central Park - 2 min walk
Jams - 2 min walk
About this property
Park Lane New York
You'll be in a fantastic location at Park Lane New York, only a five-minute walk from Central Park and 5th Avenue. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Rose Lane Grab & Go, one of 2 restaurants, which serves American cuisine and is open for breakfast. Other highlights at this luxurious hotel include a bar/lounge and a garden. The helpful staff and central location get great marks from fellow travellers. The property is only a short walk to public transportation: 5 Av.-59 St. Station is 3 minutes and 57 St. Station is 4 minutes.
Languages
English, Portuguese, Spanish
At a glance
Hotel size
610 rooms
Arranged over 46 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices); 6-device limit)
Parking
On-site valet parking (USD 65.00 per day)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:30 AM
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Horse riding nearby
Working away
24-hour business centre
4 meeting rooms
Computer station
Conference space (1500 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Built in 1971
Safe-deposit box at front desk
Garden
Fireplace in reception
24-hour fitness centre
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
30-inch flat-screen TV
Cable TV channels
Streaming services
Home comfort
Air conditioning
Dressing gowns
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices) and 6-device limit)
Free international and long-distance calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Rose Lane Grab & Go – This café specialises in American cuisine and only serves breakfast.
Calvert's – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Bar & Grill – This rooftop bar specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Refundable deposits
Deposit: USD 150 per accommodation, per night
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 56.23 per accommodation, per night
Resort fee inclusions:
Business centre/computer access
Concierge service
Phone calls (may be limited)
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 50 for adults and USD 10 to 50 for children
Late check-out can be arranged for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 250 per accommodation, per stay
Parking
Valet parking costs USD 65.00 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.
Also known as
Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York
Frequently asked questions
Does Park Lane New York offer free cancellation for a full refund?
Yes, Park Lane New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Park Lane New York?
Yes, dogs are welcome. There's a charge of USD 250 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Park Lane New York?
Yes. Valet parking costs USD 65.00 per day.
What are the check-in and check-out times at Park Lane New York?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Park Lane New York?
No, this hotel doesn't have a casino, but Empire City Casino (20-min drive) and Resorts World Casino (22-min drive) are both nearby.
What is there to do at Park Lane New York and nearby?
Have fun with nearby activities such as cycling and horse riding. Enjoy amenities such as a 24-hour fitness centre and a garden.
Are there restaurants at or near Park Lane New York?
Yes, there are 2 on-site restaurants, featuring American cuisine.
What's the area around Park Lane New York like?
Park Lane New York is in Manhattan, a short 3-minute walk from 5 Av.-59 St. Station and 2 minutes' walk from 5th Avenue. Travellers say that the local area is good for shopping and very walkable.
Park Lane New York Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
16 Dec 2024
Herren
Herren, 5-night trip
Verified Hotels.com guest review
2/10 Poor
12 Dec 2024
Worst hotel ever!
This was incredibly disappointing. I expected a high end hotel and found it was a crowded, low end hotel. The room was tired and the windows so d I thought every honk was inside our room.
The bedding was horrible- no proper comforter and no additional blanket in the room. They provided no waters and no amenities in the bathroom.
I got room service for breakfast and the “poached eggs” were hard boiled.
I want my money back!!
Nancy L
Nancy L, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Raul
Raul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 Dec 2024
Temia
Temia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Great hotel
Beautiful property and great location. Very comfortable and rooms are larger than expected.
Nisha
Nisha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Stay Here!!
Amazing! Shout out to the staff and Claudette who was amazing and took care of us while we were there, much love from Texas!
Roman
Roman, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Qian
Qian, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 Dec 2024
Carmen
Carmen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
2 Dec 2024
Just location
Front desk personnel not friendly, as usual
Room had debris from prior guest
There was no hand soap, Kleenex nor hangers!!!
The mini fridge was not cooling
Already looking for another hotel for my next stay in NY
Carmen
Carmen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Flaviano
Flaviano, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Kristin
Kristin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Kristine
Kristine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Disappointed
Just so disappointing. The wait for an elevator was beyond ridiculous…the line wrapped around the lobby. I felt like I was in a can of sardines the whole trip. Used to be one of my favorite hotels…will never stay there again. The restaurant was a joke…poorly managed. Just can’t say anything good except it is a good location.
ellie
ellie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Fantastic view of Central Park!
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Sarah
Sarah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Check in was fast and easy. We forgot toothpaste, they gave us a small tube for free. Staff was very friendly..
You must go to roof top bar.. unique drinks. But the view of the city is amazing. We stayed in room 3116. For some reason the bed was missing the bed spacer, so the mattress was very low to the floor. The coffee bar staff on the first floor in the morning made coffee drinking fun..
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
24 Nov 2024
Park Lane NYC - good location
This hotel is in a good location for theater or shopping. While it’s on older property, it has been refreshed nicely. The biggest challenge is the elevators. On high traffic time you might wait 5 cycles, as there is no room on stopping cars and you stop on every floor on the way down. Definitely get a park view room, that’s the best feature of this hotel.
Jason
Jason, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Stephen
Stephen, 4-night trip
Verified Hotels.com guest review
2/10 Poor
3 Nov 2024
Saad
Saad, 7-night trip
Verified Hotels.com guest review
2/10 Poor
28 Oct 2024
We have been to the Park Lane several times before their latest renovation. The highlight of our stay was alwsys having breakfast in their beautiful second floor dining room that overlooks Central Park. That no longer exists and breakfast now was extremely disappointing. The choice is to eat at the z”Grab and Go” on the main floor or the second floor dining room or the 46th floor room with a great view of the city biut only a small buffet. To get to the 46th floor room you have to walk up 2 long staircases which will be very difficult for older people. We chose the second floor dining and had the worst breakfast ever at a hotel. The sevice was incredibly bad and the food was worse. We will never stay at this hotel again
Salvatore
Salvatore, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 Oct 2024
Stay away
No way to control room temp. No ice No straight answers from anyone horrible food at all hotel restaurants