2/10 Buruk
9 Des 2025
The whole thing was awful we were overcharged they locked us out of our room for 3 hours so we didn't even get breakfast because our breakfast vouchers were upstairs. We stay in hotels often and this is by far the worst we have ever been treated, The service was horrible that woman should not even be working the front desk and even after I told her that my husband just had a heart transplant and does not need this stress she kept on adding more and more money still wouldn't let me in the room it was ridiculous. I believe it was a racial thing and this is discrimination at it's finest because while stuck in the lobby for 3 hours with my dogs I noticed that we were the only white people staying in this hotel and everyone else is black and she treated them amazing every single one of them! And then when we ask for a receipt because we paid over $500 to stay one night in a hotel when we booked through hotels.com the room was 139 they wouldn't even give us a receipt!!!
Adun
Adun, perjalanan keluarga 1 malam
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