Near the American Airlines Center, Quality Inn & Suites Dallas - Cityplace offers a warm welcome with continental breakfast and an on-site restaurant serving up classic American fare. Connect to in-room WiFi, work out at the gym or unwind by the seasonal outdoor pool with sun loungers.
Reviews
6.86.8 out of 10
Good
Popular amenities
Free breakfast
Gym
Pet-friendly
Pool
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants
Outdoor pool
Fitness centre
Seasonal outdoor pool
Room service
Coffee shop/cafe
Business centre
24-hour front desk
Vending machine
Self-serve laundry
Multilingual staff
For families (6)
Children stay free
Free cots/infant beds
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
The current price is Rp1.139.153
Rp1.139.153
Rp1.317.094 total
includes taxes & fees
7 May - 8 May
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Suite, 1 King Bed, Smoking (Upgrade)
Suite, 1 King Bed, Smoking (Upgrade)
Highlights
Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)
Suite, 1 King Bed, Non Smoking (Upgrade)
Highlights
Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Sleeps 3
1 King Bed
View all photos for Room, 2 Double Beds, Non Smoking
Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Sleeps 3
2 Double Beds
View all photos for Room, 2 Double Beds, Smoking
Room, 2 Double Beds, Smoking
Highlights
Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Sleeps 3
2 Double Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed with Sofa bed, Smoking
Room, 1 King Bed with Sofa bed, Smoking
Highlights
Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Sleeps 3
1 King Bed and 1 Single Sofa Bed
View all photos for Standard Room, 1 King Bed, Smoking
Standard Room, 1 King Bed, Smoking
Highlights
Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free cots/infant beds
Fridge
TV
Shower/bath combination
Private bathroom
Hairdryer
Microwave
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking
Southern Methodist University - 3 min drive - 2.9 km
Dallas World Aquarium - 4 min drive - 4.6 km
American Airlines Center - 4 min drive - 4.6 km
Kay Bailey Hutchison Convention Center - 5 min drive - 5.4 km
Dallas Market Center - 5 min drive - 5.2 km
Getting around
Love Field Airport (DAL) - 18 min drive
Dallas-Fort Worth International Airport (DFW) - 29 min drive
Dallas Medical-Market Center Station - 15 min drive
Dallas Union Station - 16 min drive
West Irving Station - 19 min drive
McKinney & Blackburn Tram Stop - 15 min walk
Blackburn Stop - 15 min walk
Cityplace West & McKinney Tram Stop - 16 min walk
Restaurants
McDonald's - 3 min walk
LDU Coffee - 6 min walk
Jack in the Box - 2 min walk
Spider Murphy’s Pub - 10 min walk
DaLat - Late Night Vietnamese Comfort Food - 7 min walk
About this property
Quality Inn & Suites Dallas - Cityplace
When you stay at Quality Inn & Suites Dallas - Cityplace, you'll be a short five-minute drive from American Airlines Center and Kay Bailey Hutchison Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Buzz Brew, which serves American cuisine and is open for breakfast, lunch and dinner. Also, Southern Methodist University and Dallas World Aquarium are a short five-minute drive away. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: McKinney & Blackburn Tram Stop is 15 minutes away.
Languages
English, Spanish
At a glance
DONE
Hotel size
78 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–8:00 AM
Restaurant
Coffee shop
Room service (late night)
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1975
Fitness centre
An outdoor pool
Accessibility
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Room amenities
Be entertained
Television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Dining
Buzz Brew – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
0.53 per cent destination fee will be charged
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from March to October
Policies
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Best Western Cityplace
Best Western Cityplace Dallas
Best Western Cityplace Inn
Best Western Cityplace Inn Dallas
Best Western Cityplace Hotel Dallas
Cityplace Inn
Quality Inn Suites
Best Western Cityplace Inn
Quality Inn Suites Dallas Cityplace
Quality Inn & Suites Dallas - Cityplace Hotel
Quality Inn & Suites Dallas - Cityplace Dallas
Quality Inn & Suites Dallas - Cityplace Hotel Dallas
Frequently asked questions
Does Quality Inn & Suites Dallas - Cityplace offer free cancellation for a full refund?
Yes, Quality Inn & Suites Dallas - Cityplace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Dallas - Cityplace?
Yes, there's an outdoor pool.
Are pets allowed at Quality Inn & Suites Dallas - Cityplace?
Yes, pets are welcome. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Dallas - Cityplace?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Quality Inn & Suites Dallas - Cityplace?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Quality Inn & Suites Dallas - Cityplace and nearby?
Quality Inn & Suites Dallas - Cityplace has an outdoor pool and a fitness centre.
Are there restaurants at or near Quality Inn & Suites Dallas - Cityplace?
Yes, Buzz Brew offers American cuisine.
What's the area around Quality Inn & Suites Dallas - Cityplace like?
Quality Inn & Suites Dallas - Cityplace is in Old East Dallas, a short 2-minute walk from Knox-Henderson Shopping District and 17 minutes' walk from Cityplace Center.
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Quality Inn & Suites Dallas - Cityplace Reviews
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Coffee
Bed
Shower
Value
Lobby
Breakfast
Reviews
10/10 Exceptional
20 Apr 2025
Couple Trip
The stay was nice just a little couple trip getaway
Kelli
Kelli, 1-night trip
10/10 Exceptional
2 Apr 2025
Nice hotel
I found this place very clean and close to a restaurant.
ARLENE
ARLENE, 1-night trip
8/10 Very good
15 Apr 2025
It’s not what you think. It’s better.
Amazing bed and Shower. Slept through the night with no noise or problems. Bug Free.
Verified traveller
1-night trip
10/10 Exceptional
25 Oct 2024
Great stay!
Tanner
Tanner, 2-night trip
2/10 Poor
26 Mar 2025
As a solo woman traveler, it didn’t feel safe at all. I booked for 2 nights but left after staying one night only. There was a very intense smell in the room that gave head ache.
Hazal
Hazal, 2-night trip
10/10 Exceptional
16 Jan 2025
Very clean and quiet
Rudy
Rudy, 1-night trip
6/10 Good
3 Mar 2025
This location was just ok. The room was clean, the bed comfortable. The facility itself was "worn" and could use some updating. The noise from outside was a bit annoying but it did quiet down around 10 or 11 p.m. It was a good location for me because it was very close to the meetings I attended.
Thomas
Thomas, 2-night trip
2/10 Poor
4 Mar 2025
Don’t go
Horrible
Verified traveller
1-night trip
4/10 Fair
7 Mar 2025
There was hair in the shower, both long hair and short hairs. There was a oily residue on the floor
Verified traveller
1-night trip
4/10 Fair
18 Mar 2025
Our room was completely missing a smoke detector and there was long brown hair on the restroom floor. We were moved to another room that reaked of marijuana smell…either that or the prior occupant had a skunk in the room.
John
John, 1-night trip
6/10 Good
23 Mar 2025
A Bit of Confusion to the Room
When we arrived at the hotel, we were given a room key. However the room was already occupied. The hotel manager went to the room and the occupant was very upset that he was disturbed and then we were given a new room for our stay. A bit of a SNAFU to our overall experience. The room was nice and the stay was good and the manager apologized for the error. A word of advice, please make sure the room that you choose for your customers is open.
Christine
Christine, 2-night trip
4/10 Fair
16 Mar 2025
Upon arrival instead of the normal credit card for incidentals, this location requires a $100 deposit. Which they state doesn't refund for up to 7 days, so they insist on cash via the ATM in lobby. Continental breakfast is extremely limited. No hot foods, other than waffle maker which the owner stands over you while you make it. No syrup for waffles. Apple/Orange juice machine only dispenses water.
Rose
Rose, 1-night trip
8/10 Very good
18 Feb 2025
Need to weed out the riff raff
Overall stay was fine except when someone offered my partner to buy drugs, toilet was was a little faulty. Had to open the tank to h lo the toilet full every time we used it. Staff was great and helpful when my key stopped working.
Jesus
Jesus, 4-night trip
10/10 Exceptional
28 Oct 2024
Comfortable and Affordable Settling
I bedroom was nicely decorated and the bed was comfortable. We enjoyed the free breakfast and parking.
Yolanda
Yolanda, 2-night trip
8/10 Very good
23 Nov 2024
Free breakfast
Tanekia
Tanekia, 2-night trip
10/10 Exceptional
27 Jan 2025
.
Technyder
Technyder, 3-night trip
10/10 Exceptional
23 Dec 2024
I love it
Anthony
Anthony, 1-night trip
10/10 Exceptional
13 Nov 2024
Quiet, economical, clean
joe poe
joe poe, 1-night trip
10/10 Exceptional
4 Dec 2024
Safe
Sean
Sean, 1-night trip
10/10 Exceptional
16 Dec 2024
It is good
PING
PING, 1-night trip
2/10 Poor
27 Mar 2025
Stay away!!!
The worst stay ever. I was given a smoking room although I booked non smoking. I didn’t realize it was smoking til after getting settled in and finding burn holes in my sheets. I just thought it smelled like smoke because someone smoking nearby. But it was all in the sheets and upholstery. The place was filthy. Dents in the wall and doors. Broken curtain. Toiletries were half used. Shower had mildew all over. The housekeeping had walked in on me after knocking once and not waiting. Luckily I had the door latched. I would absolutely not recommend this place. Stay far away and spend your money somewhere else.
Verified traveller
1-night trip
10/10 Exceptional
6 Aug 2024
Our family trip to the zoo was close proximity from this hotel was easy getting in and out on to main highway the service and cleanes of rooms was superb!
Jose
Jose, 2-night trip
8/10 Very good
29 Oct 2024
The gentleman who helped us at the front desk was nice and helpful. The room was a bit dirty, but the bed was very comfortable.
Francesca
Francesca, 1-night trip
2/10 Poor
2 Jan 2025
na
amy
amy, 2-night trip
10/10 Exceptional
1 Nov 2024
Great Overnighter
It's perfect for short stays. There are no scenic views. However, it is near restaurants, stores and immediate access to the interstate. Also, rooms were clean and comfortable.