4/10 Lumayan
5 Mar 2026
If it wasn’t for the hotel manager Richard, who was super nice and really cared and was so understanding, we would have this place a 1 or 2 star rating, in total.
Important to know is that the motel part is 3-stars and the hotel part is 4-stars. Either way, the room should be clean. The number of stars shouldn’t effect the cleanliness.
We accidentally booked the motel side. But we would have been ok with it, if it was tidy.
Our room wasn’t cleaned. The hot water tap didn’t work as it should. The toilet wasn’t flushed. We accepted it, since we ware super tired after a long and exhausting travel here.. but after a shower and some sleep, we couldn’t lock the door to go get some food, so we asked for a different room. The staff was really unaccommodating. We ware allowed to change rooms, but not until the day later. The second room was clean.
Antonela
Antonela, perjalanan bersama teman 2 malam
Ulasan tamu Hotels.com yang terverifikasi
