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Best Western Grand Hotel Guinigi

4.0 star property
Family-friendly hotel with restaurant, near Walls of Lucca

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Photo gallery for Best Western Grand Hotel Guinigi

Exterior
Exterior
Breakfast and dinner served
Lobby
Point of interest
In the heart of Lucca, Best Western Grand Hotel Guinigi offers a warm and welcoming atmosphere. Families can enjoy the playground, gym, and on-site restaurant while taking advantage of dry cleaning services. With free self parking and high-speed WiFi, guests praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Room service
  • Conference centre
  • Business centre
  • 8 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Cots/infant beds (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is Rp2.155.387
Rp2.541.633 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, Multiple Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, Multiple Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Blackout curtains
  • 21 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Suite, Multiple Beds, Jetted Tub

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Suite, Multiple Beds, Jetted Tub

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Smart TV
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Separate bedroom
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Family Room, Multiple Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
6 bedrooms
  • 43 sq m
  • 6 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 1 King Bed, Terrace

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed, Terrace

8.0 out of 10
Very good
(1 review)

Highlights

Terrace
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

EXE Toscana

  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
8.4 out of 10, Very good, 796 reviews
The price is Rp1.551.775
Rp1.877.660 total
includes taxes & fees
17 Aug - 18 Aug
EXE Toscana
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About the area

Map
Via Romana 1247, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 19 min walk - 1.7 km
  • Cathedral of St Martin - 4 min drive - 2.9 km
  • Piazza dell'Anfiteatro - 4 min drive - 2.5 km
  • Guinigi Tower - 4 min drive - 2.5 km
  • Piazza Napoleone - 4 min drive - 3.2 km

Getting around

  • Pisa (PSA-Galileo Galilei) - 41 min drive
  • Peretola Airport (FLR) - 53 min drive
  • Tassignano-Capannori Station - 5 min drive
  • Lucca Station - 8 min drive
  • Lucca San Pietro a Vico Station - 8 min drive

Restaurants

  • ‪Le Bontà - ‬17 min walk
  • ‪Ristorante Oishii di Hu Huamei - ‬2 min drive
  • ‪Pasticceria Regina - ‬15 min walk
  • ‪Bar Catelli SNC - ‬20 min walk
  • ‪Bonci Pizzeria - ‬7 min walk

About this property

Best Western Grand Hotel Guinigi

Located near a train station, Best Western Grand Hotel Guinigi is a great choice for a stay in Lucca. Guests can visit the fitness centre for a workout or grab a bite to eat at Ristorante, which serves breakfast and dinner. A bar/lounge, a terrace and a garden are other highlights. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's games
  • Art supplies

What to do

  • Golfing nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference centre (8396 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Vegetarian dining options
  • Local artist showcase
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 90
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 100
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ristorante – This restaurant serves breakfast and dinner. Reservations are required.
Bar – On-site cocktail bar. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person

Children & extra beds

  • Cots/infant beds are available for EUR 12.0 per day
  • Rollaway beds are available for EUR 25.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT046017A1RN5L686W

National rating

This property has received its official star rating from the local rating authority.

Also known as

Best Western Grand Guinigi
Best Western Grand Guinigi Lucca
Best Western Grand Hotel Guinigi
Best Western Grand Hotel Guinigi Lucca
Best Western Hotel Guinigi
Grand Guinigi
Grand Hotel Guinigi
Guinigi Grand Hotel
Guinigi Hotel
Hotel Guinigi
Best Western Lucca
Lucca Best Western
Best Grand Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel
Best Western Grand Hotel Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel Lucca

Frequently asked questions

Are pets allowed at Best Western Grand Hotel Guinigi?

Yes, pets are welcome. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Best Western Grand Hotel Guinigi?

Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.

What are the check-in and check-out times at Best Western Grand Hotel Guinigi?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Best Western Grand Hotel Guinigi and nearby?

Best Western Grand Hotel Guinigi has a fitness centre and a garden.

Are there restaurants at or near Best Western Grand Hotel Guinigi?

Yes, there's an on-site restaurant, Ristorante.

What's the area around Best Western Grand Hotel Guinigi like?

Best Western Grand Hotel Guinigi is located a short 16-minute walk from Sanctuary of Santa Gemma.

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Best Western Grand Hotel Guinigi Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room
Parking
Spacious room
Location

What guests liked

  • Breakfast was very good, well-served, and offered a wide range of choices. (5 reviews)
  • The property has a spacious parking lot with free parking available. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Lucca for chilling

Location 2km outside of Lucca, so 20min walk max. Lots of space at the hotel.
Lewis, 1-night trip

8/10 Good

Very good accommodation and excellent restaurant.
John Richard, 5-night trip

10/10 Excellent

Great hotel with stunning views from the rooms!
Giulia, 1-night trip

6/10 Okay

I got this hotel as alternate solution provided by Tour operator due to canceled reservation of different hotel. Hotel is located outside of Lucca - in the middle of nowhere. Not good for travelers without a car. No free water at the rooms even if it's rated as four stars hotel. It's a shame that a hotel is not providing it for free when a room costs nearly 180€/night. I even think that for a four stars rated hotel it should work on a few details. For me it is currently not a four stars hotel.
Mike, 3-night trip

10/10 Excellent

Good parking, nice location, and good breakfast!
Sug Hyung, 1-night trip

10/10 Excellent

Good

Good one stay before travelling g on to airport
Helen, 1-night trip

10/10 Excellent

Great staff, super clean, excellent restaurant, easy parking.
Cristiano, 1-night trip

10/10 Excellent

Hotel Magnífico!!!
Fernando Raul, 2-night trip

10/10 Excellent

Very good service, we loved it
boaz, 1-night trip

4/10 Poor

Clean, but extremely faceless and undecorated room interiors
Ilya, 1-night trip

8/10 Good

Good location

Nice location. Friendly staff. Clean.
Maria Lisa, 1-night trip

10/10 Excellent

Best Western grand hotel Guiniji

Spacious hotel with plenty of room unlike the typical European hotels. Quiet, good location, great breakfast. Very clean. Comfortable bed. Free parking!
Linda, 1-night trip

10/10 Excellent

Nice, clean, spacious room. Not really in a walkable location but a very nice place.
patrick, 1-night trip

6/10 Okay

Big rooms. Staff was very friendly. But the AC didnt work well in our rooms. We had to change 1 room. The other didnt get a temp below 26 degrees C. Parking and location is very convenient
Virgil, 2-night trip

10/10 Excellent

Excellent!
renate, 3-night trip

10/10 Excellent

Excellent

10/10 Excellent

Handy for Lucca

Nice modern hotel. The room was clean and spacious. Staff were very friendly and helpful, the bar staff particularly so. We didn't have breakfast but the food and service at dinner was good. Plenty of parking at the rear. There are several local bars, restaurants, and supermarkets nearby and Lucca centre is about 25 minutes walk.
Christopher, 7-night trip

10/10 Excellent

Parking
Ioannis, 3-night trip

6/10 Okay

We stayed in a suite. When we arrived the room had not be aired. once windows balcony door opened it was fine. We had booked twin beds so when we entered room and found double we discussed with front desk and they had this sorted out and 2 x drink vouchers. It took another 40 minutes before we could get back into room and the bar was not open until 5pm which was 3 hours away. we were told there was a vending machine with cold drinks. our stay was for 6 nights and during this time the sheets were not changed, something we are not used to in Italy. Would have expected at least one change after 3 days. Breakfast was good but difficult to get proper coffee (not out of machine) as staff who took room number (if anyone was there to do so) didn't ask unless you asked. Also one day there were not plates left to put breakfast items on. On the Friday we got back from a trip out and went to vending machine in Hotel and there was no still water. I went to front desk and asked about this and what appeared to be a manager said the bar opens at 5pm to which i said i knew (again a couple of hours away from that) and he offered water bottles that were hot. 2 days later the vending machine had not yet been refilled. we headed for the supermarket! Overall staff at front desk were quite helpful but the stay could have been so much more comfortable if there had been a smoother operation in place especially with a hotel group this size. just rather disappointing.
6-night trip

8/10 Good

Chiara, 1-night trip

10/10 Excellent

George, 3-night trip

6/10 Okay

Bruce, 1-night trip

10/10 Excellent

Matts, 1-night trip

10/10 Excellent

Luigino, 1-night trip

8/10 Good

Sunvir, 1-night trip