Sheraton Vistana Resort Villas, Lake Buena Vista / Orlando

Love the place, if I had a choice our family would stay at the same hotel every visit. Comfortable, clean, spacious. The beds were so comfortable. The staff was friendly. Speedy checking and checkout.

My stay was good. Just a bit of info I’m going to share so people can be aware. Check in was very slow. Long line and many staff available but only two checking in. I was told I’m on the third floor and there was no elevator. The staff said no problem someone will help you with that. I drove around in circles looking for my building and sure enough no one was there. I had heavy luggage to haul up three flights of stairs. Finding all the pool areas was awefull. The map didn’t help. Housekeeping never came around to refill on my coffee and toiletries. I requested a later check out in the beginning and it was denied i find out later that the group that was there all received a later check out. Housekeeping came 10 o’clock on the dot banning on my door it was so annoying. Pool situation wasn’t clear towels were hidden in a tiny non visible shack. Perks- rooms were beautiful, washer and dryer were a lifesaver , ample parking. I would also like to recommend going to Walmart on your first day and stocking up on food laundry detergent and other nick backs. it’s pretty close by and you will save a lot money instead of shopping at the other grocery stores there (so expensive)

Location was great! And room was amazing! Service was great... they didn’t have the room we booked so they gave us a better room no charge and the next day we were running behind and knew we wouldn’t make check out.. but front desk let us stay an extra hour no charge. Def coming back here.

Nice place. Great on campus activities/pools/restaurants. Service calls for assistance with internet connection and phone repair not so pleasant. All-in-all very nice stay.

Enjoyed the facility and the resort